They do not transport anyone up or down a step! Seems like a simple operation but their insurance…read morewon't allow it. Update: we weren't able to use Allegiance Transportation due to the fact they cannot move patients on steps. Would be nice if they added this piece of information to their website to save potential customers time. That's the reason for a less than perfect score.

Mike was wonderful with my elderly mom...she needed transport to/from the dentist and he was…read morepatient and kind! I rode along and could totally relax while he took care of her. On time. Great customer service all around.

If you expect timely service, choose another company. This company has no interest in…read moreprofessionalism and prioritizes profitability over competent management.

From the owner: Over 20 years of Specialized Transportation for School Districts, Homeless students, Special…read moreEducation Students, and Medical Transportation

Tony is a great resource for transportation. He's reliable and knowledgeable. He also keeps a clean…read morevehicle.

Tony didn't show up for schedule pickup. He seem to lie about confirming. He mess up. Plus Lyft was…read moreeasier to use and less money.

99% of the drivers are wonderful, conscientious, and polite. Most are immigrants from Russia,…read moreUkraine, Estonia - amazing individuals. There is a terrible hurdle for both the drivers and the customers: the dispatcher became more and more rude and pugilistic to me, the customer. And calls to A+ were impossible - ring, ring, ring, ring, ring - with no answer. Multiple calls with same results. The mission statement is to serve medical patients. PERIOD. As we ALL know, one cannot predict how long a medical appointment will last. One can predict a dialysis appointment and a PT appointment - they are scheduled with clear parameters. Doctors appointments - no! I felt more and more pressured to provide a time. The shortage of drivers and delays were set upon the customers - faulting them. I experienced being yelled at and blamed. After 13 years, my relationship with the service - once SIRIUS ended. I sent farewells to the drivers who were doing their very best.

Has cataract surgery today and my ride was confirmed on Monday. Tried calling after appt ended to…read morelet them Know I was ready and could not get through. Other folks at the clinic also tried and same result. Ride never came. Not good customer service. Won't be calling again.

I appreciate all the hard work that everyone at Home Instead provided to make Del as comfortable as…read morepossible. I know that there were some times that were more challenging and thanks for being there for us. I sure miss the nice ladies that would come and help. Del was so sick for a long time and now he is in a better place where he can breathe and walk. Thanks to all of you, Sincerely Connie

I have worked for Home Instead Senior Care Minneapolis and Western Suburbs for 7 years and the…read moreexperience has been wonderful! Over these 7 years I have enjoyed a variety of seniors that have enriched my life as well as I have enriched their lives. The office staff of Home Instead Senior Care Minneapolis and Western Suburbs is very receptive to the employees and families needs and matches the skill level of the CAREGiver with the loved one. The families that I work with are very happy with the service we provide and how I have cared for their mother and/or father. The care that I take with their parent(s) allows them to be the daughter or son to their parents and they do not have to worry about the care giving aspect. I have seen a relief from them after I have come into their lives; it is like a weight has been lifted from their lives. Many of the family members have said to me that I am an angel sent to them and they are very appreciative of all I do for their mother and/or father. As an employee of Home Instead Senior Care Minneapolis and Western Suburb, I feel valued and respected for what I provide to the families who request our service. The Home Instead Senior Care Minneapolis and Western Suburb offers a variety of classes for the CAREGivers, which ensures we are trained before we are sent to the home or facility of the person's loved one. There is a trained nurse on staff and when a need arises we can contact her and get immediate medical help. This gives the family a sense of security that when they accept me into their lives as the CAREGiver, they know that there is a solid staff of professionals involved with the care of their loved one(s). The families and seniors are assured that I will treat their loved one/them with the same loving care I would treat my grandmother, my mother or how I would want to be treated.

Seyfu my driver delivered WORLD CLASS bell ringing service today!…read moreI Needed ride to the airport with a stop to drop off our dog for boarding. Forgot the dog food my wife packed. Seyfu- picked up dog food & delivered it to the board in facility!! Amazing!!

ReliaCar was wonderful! If you want worry-free service to and from the MSP airport, ReliaCar is the…read morebest choice. I had to be at the airport by 4 am. My driver was waiting for me at agreed upon time. My return flight was delayed and it was helpful to communicate with my driver by text. Upon my return it was so nice to see driver waiting for me. I highly recommend.