My appointment was kept on time. Preregistration made check in very easy. The staff was very…read morefriendly and caring about my comfort. I highly recommend The Eye Institute.

I had to visit this location on an emergency visit…read more I called on the phone and was told that I can walk-in until 4 PM so I headed there. The parking for the location entrance is all the way around the other side from where you enter. Follow the lot a signs. Check-in was very quick. Service: great! I was seen by some residents who worked together great as a team to provide me with the eyecare service that I needed. They took the time to explain what was going on with my eye, and at the end they called in the doctor to confirm all their findings. Overall i was happy with experience and will be back. I hope you enjoy your experience here when you go .

I like this place doc is nice and so on the people who work the front of the store ; however I took…read morein ray bans to place my script in and I wasn't given my stock lenses back when trying to call they don't have a answering machine I would like to pick up my lenses as back up. Will call in the morning bit would like to have at least left a voicemail.

I used to go here when I was little because my parents frequented this location. As I got older and…read morethen moved away for college it was just too far to make the trip. When I got my job and an eye exam was involved I knew I had to get new glasses and looked and called everywhere. I live in south jersey. From Walmart, glasses USA, and even online locations everywhere was either over priced, wouldn't work or come on time, seemed shady. I decided to suck it up and remembered this location. I called and luckily they could squeeze me in that day. I made the 50 minute drive and I could not be more happy. The place has so many frames, store is clean and they allow you so much freedom when picking the frame you want. They never seem to mind how long you take and the couple who work there are so pleasant. I have a lazy eye due to being born with a damaged cataract and eye muscle so my visions is terrible in my left eye. Glasses are always such a pain cause I either pay way more or I'm stuck with glasses that don't fit my needs. The eye exam was quick and thorough which I appreciated and the doctor really explains what she's doing and why. Once my eye exam was done I chose my frames, got measured, and was out the door with the promise of my glasses being done the next day and that they'd be ready for pick up. I didn't wanna make the drive again so I had them shipped and the glasses came in two days after my appointment. The price is unbeatable, the quality even better and the workers even more pleasant. I was about to be out anywhere from 3-500 dollars compared to locations in jersey and I walked out paying 175(I have no insurance for my eyes in my health care plan)I am so happy I chose this location, and that even after all these years they're just as good as when I was little.

I've been coming to America's Best in Abington for several years now. While I wouldn't consider my…read moremost recent visit to be problematic, I truly believe the employees here should be exhibiting more professional behavior. I was seen at my scheduled appointment time. The eye doctor appeared to have been doing more than just her job, which was fine. She asked me to have a seat in the pre-exam room before we went into the exam room. She casually mentioned that a few staff members were absent, hence why she was doing various things. Completely understandable. She was very kind and polite through the whole visit and listened to my concerns in the exam room. What I didn't agree with were the employees at the front desks loudly discussing the multiple call outs that day, who is reliable, who isn't, who works hard, who slacks off, etc. I've been in customer service before so I can understand the frustration, but this is NOT the conversation you want to be having while there are clients in the store. I was trying to browse some eyeglass styles and this is all I heard in the background. These types of conversations should be kept private or should be discussed when the store is empty. It was a little off putting to witness this. Needless to say, I sat down with a gentleman (possibly a manager) at the desk to order a pair of trial contact lenses. He ordered them and printed my receipt but didn't engage in any sort of conversation with me. He just seemed annoyed by the people who missed work that day. This is my preferred location for eye exams. My hope is that the employees receive feedback about when to keep conversations private, or the team hires more individuals to keep operations running smoothly.

Fantastic experience! Booked online easily for following day and was confirmed via text email and…read morecall . Super efficient. Greeted upon arrival very professional and friendly customer service. Appointment was taken on time and technician and eye exam w optometrist was very thorough and informative. Price points on promos are exceptionally budget friendly and eyewear selection was in promos were very fashionable and classic :)) I had an extremely pleasant and professional experience with this company! Glasses were ordered yesterday and are expected in 2 weeks or less to arrive via ups to the store with email notification upon receiving for me to pick up . I highly recommend this company based on my outstanding experience. Will update upon arrival with my fitting and pick up experience!

Love Dr. Davis. Great location. Great staff. Cool personality! Highly recommend if you're looking…read morefor a great eye Doc.

Very professional and thorough exam. Professional and friendly staff. Nice selection of glasses.read more

We have had amazing service here, with opthamalogists getting glasses. Pleasure to do business…read morewith. Great doctors on staff. Can't say enough about the opthomologists who do the exams. A plus! I bought a pair of rimless glasses, and fall asleep in them. The owner has fixed them (adjusted) at least 4 times at no charge.

All three of my daughters go here and we have had a wonderful experience. The optometrist is top…read morenotch and wonderful with kids/teens and her examination is thorough. She caught something in the back of my daughter's cornea that no one has ever caught before. Very impressive. They had to teach one of my children how to put in contacts for the first time and were VERY patient with her. We had to three people try with her and then she had to come back another day to try it again. All included in the fee. It's super easy to get an appointment here and contacts and glasses come in a fairly reasonable amount of time.

I had an absolutely wonderful experience yesterday getting an evaluation (second opinion) from the…read moredoctor and her team. Her examination was very comprehensive, found multiple defects that helped to explain my existing issues, and was also just a delight to be around and talk to. I had already been working with another well-respected vision therapist, and yet she did (and found) more than he did during her visit. (Seriously impressive! She's the real deal.) I drove all the way from Jersey to see her and would recommend anyone in a similar situation to not delay or worry and make the drive. Excited to work with this team to help with my lingering symptoms.

I'm only two months into a six-month course and I have already seen marked improvements. My…read moreup-close issues have totally resolved and I'm making great strides on my distance problems. Dr S is a wonder, patient, kind, knowledgeable practitioner (and she has a great sense of humor!) I was flippantly told by opthos that VT was a waste of time, but this has left me with so much confidence in the discipline. While they don't accept insurance, the office manager is very helpful in guiding you how to produce out-of-network claims to your insurance. For Philly people, the Rydal station on the West Trenton Line is located across the street form the shopping center. It's a very easy 45 minute ride. Can't recommend more!

very nasty and short front desk reception. and Dr has a attitude as well. Will not be returning.read more

Whew. Got my new lenses yesterday and what a relief to see clearly again! My eyes always seem to…read morechange a bit every two years. The Wink team did a fine job with my latest refraction. It was my first time there for an exam and Dr. Patel was patient and took extra time because of my balance issues. The administrative staff brings a lot of experience to the table because processing prescriptions is VERY technical and things have to be just right. Selection of glasses is large and varied depending on your taste. The office is extremely clean and well maintained. Any good relationship between health care providers and the patients means getting to know each other and developing an awareness of individual circumstances. Wink did not make me feel like a number. Yes, there are still practices out there that have not forgotten what it takes to get clients to return. Eye care cannot be rushed and Wink clearly took the necessary time to achieve the desired result and it was appreciated.

After 4 years, I realized it was time for a new pair of glasses when my current pair literally fell…read moreapart while at work. Out of sheer serendipity, I found Sunrise Optical. The optician was very nice, and took time to explain the procedures she was performing on me. The staff was fantastic, and spent quite a bit of time helping me select frames that I am thrilled with. The frame selection itself is amazing, and had some unique, but completely wearable frames in-stock. While the prices might be slightly more than at Pearle, the frame collection is of much higher quality and style overall.

I agree that the optometrist was really nice. But the problem is that they don't back up their…read moreproducts. My glasses frame began chipping as soon as I got it. I brought it back to them 2 weeks after receiving the glasses and the staff member behind the counter agreed that they shouldn't be doing this and that they would order a new frame. This never happened. I reminded him each time I went back, to pick up trial contacts and to pick up my husband's contacts. Finally they said they would order a replacement but there would be a $25 handling fee! They wanted to charge me $25 to replace a faulty product. These were expensive glasses.

The good thing was the eye Dr was very nice! Thank goodness you don't have to be tied to the rest…read moreof the shop to use the dr. In the past, previous to this experience, I have always had very helpful sales people. This one was truly lazy and the last straw was when she insinuated that I was lieing over having my lenses tinted. I had to ask here if she thought I did it myself?! Upon my leaving I decided that I was going to look elsewhere though I had mentioned that I was going to the office that had done the tinting less than a year ago. I ended up in Lansdale 45 minutes away and found a place I had never heard of called myeyedr. Thanks Visionworks I found my new eye center!!! Their selection is better their customer service is stellar and the sales person had NO QUALMS SHOPPING and choosing grams that she thought would be perfect for me! May I add using my criteria! It actually reminded me of how the Lancaster LensCrafters was so many years ago and your Hummelstown location that I had just left a bit over a year ago.

Just had the worst experience with this location. I ordered glasses i. The middle of August. They…read moretold me they would be ready by the latest September 2nd. I would call every week to see if they were avaliable for pickup. The AI assistant would look up my information and tell me the glasses were not ready for pick up. Today on October 2nd, i call and ask to speak with a representative about this because now im concerned its been a month where are my glasses. The lady tells me oh were been calling the number you told us to delete years ago. We didnt send an email. Sorry they are here. So thats all you can say after negligence and not doing tour job? They couldve mailed them to me if they didnt have my number. I wont be going back, they talk about their patients when im in the office. And im over it. I want to go when im valued and they dont know how to do that. Unfortunate.