Not very good service, not very good customer service, not very friendly tech support and limited…read moretech support at that. They close @ 5:30 Mon-Fri, 4:30 on Saturday, are closed all day on Sundays and closed on all holidays, so if there's an internet outage on a Friday night before a holiday weekend, you have to wait until somebody comes in Monday morning. And that's a huge problem if it effects the entire area. The biggest problem is they have a choke hold on any other company being able to offer services to anywhere Volcano Communications is. That means get them or pay the ridiculous prices of satellite internet. 1 Mbps 512 Kbps $27.00 3 Mbps 768 Kbps $37.00 6 Mbps 768 Kbps $47.00 12 Mbps 1 Mbps $57.00

Would not want them for my internet/phone service or Employer.Rather dismal experience with HR…read more On the other hand we went in for equipment replacement and the tech support agent was quite friendly. Had our modem replaced in a few minutes.

Very helpful, had all the information I needed outside door so I could just pick it up. I needed to…read moretalk to someone, they had a phone just outside the door so I could talk to them. I have had service with them for 19 years.

From the owner: Local Phone Service, Long Distance Service, All-Digital TV, High Speed Internet, Customer Support,…read moreHi-Def Internet Services, Answering Service

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

Here's to hoping my review changes lol. I'll be moving to amador county soon, so I'm shopping…read morearound for internet service and I found this company. I just had a few questions about their plans, coverage and cost. So I go to the website and fill out their "check for service" form. A week later, no one has gotten back to me. So I decide to call. I call the number on their website, and press 1 for sales. The automated system tells me there are zero callers ahead of me, yet I wait for 15 minutes before someone answers and says "hello?"....I'm like, is this remotely located? He's says yeah lol. So I proceed to ask a couple questions about their plans and the employee doesn't say anything. I ask if he's still there and he says yeah give me a second. I'm like ok. 5 minutes of silence. I say what's taking so long? He says he has to pull up a system that he only has partial access to. I'm like ok I'm just asking questions about your plans. He says I need to speak to billing?? While we're on the call, I get another call from remotely located, which I missed because I was on the phone with them already. I ask the employee if I should hang up and call the number back and he says yes (I'm sure he was very happy to not have to deal with my two questions lol). So I call the number back, only to be routed through the same automated system, and press 1 for sales again. This time I get a different employee with the same silent, confused attitude. I then just start asking what is going on, is this sales? She says no, it's technical support. I tell her I pressed one for sales. She is silent. I ask if she is still there. She says yes. I said ok you can't answer my questions, fine, can you please just have someone get back to me who can? And to please not call me from the automated system number because I just get sent to people who seem like they have never even heard of remotely located but for some reason don't want to tell me that. We will see what happens next lol hopefully someone will just call me and answer some basic questions about what they offer. Update: got a weird message from a person with an accent so heavy, I could not understand him. He called me from the same call center number, so when I called back, I was again routed to the "sales" department and spoke to another confused employee who told me the "billing manager" would call me.....a billing manager needs to call me just to answer some questions about their coverage area? This is wild, I don't know why this company is so secretive, and why have a sales department if they can't tell you anything? Also, I asked about whether they have a physical location and was told, "you can see the website right?" Lololol sooo they don't even know their own company's location? I wanted to do business here, but hell no. Satellite it is!

We have only had there service for about 6 months and the internet started off good until they…read moreslowed our speeds down. We are paying for 6 to 10 megs of download speeds and we are getting only 250kbs. We called in over 2 weeks ago and was told by there service department that there is a problem and someone would call us on Monday. Three Mondays later same slow internet and no phone call. When dail up internet is faster then what I pay 100.00 bucks for with the worst service ever.

Let me cut through the red tape! This business and their customer service is absolutely superb…read moreacross the board. I will tell you that Temo was very, very patient and understanding in all the questions and inquiries we had, and he answered ALL. This job and service was very important to us so we wanted to get it right. Thank you Temo. As far as the installation and the service we now receive, I want to laud and praise Mitchell for his great skills, attitude and just simply ensuring that the "customer is truly happy" with their install and service they get. He is very knowledgeable in his profession and truly takes pride in all that he does. I absolutely without a doubt will call on Mitchell again for future service and will also recommend not only him, but also Satellite Daddy to all my family and friends, etc. I welcome ALL of you to get with Satellite Daddy for all your service needs, I know that they will not let you down and also their prices as well are very reasonable - give them your business because they really do care about their customers. Thanks again to both Temo and Mitchell.

These guys are awesome! The customer service here is the best I have ever had! They will get you…read moreexactly what you need. Dish, Comcast / Xfinity. They can hook you up with your TV, Comcast high speed internet, and even home automation and security. It's quick and easy just give them a call. Authorized dealer for Comcast (Xfinity) , Dish, and many more. They do it all!!!! They will help you with all of your needs!

Update: Never say never. We have been using Star Link with…read morezero issues. Yes it's a bit pricy but you get what you pay for Internet Service. Thank you Elon.

Where do I start? Cal Net bought out Internet Planet and promised more bandwidth and charged more…read moremoney. During the six weeks we had them as our provider we had down time with no service for 5-6 hours daily between 9 am and 6 pm on average on most days. I kept a log of how many times I called for technical help; it was 22 times in six weeks! The on call technician always told me that they showed no problem on their end but someone would call me back to further investigate. Only once was I called back and they were unable to provide us with a connection. Too much frustration for a household with kids trying to do homework and people just trying to rely on a consistent service. It was a happy day when I cancelled. We ended up going with Starlink for less money and have had zero issues since.

Excellent customer service! Wireless internet. Husband works from home so had to up the internet…read morespeed and for streaming you definitely need faster speeds. Originally it wasn't cutting it. They suggested putting a wireless mesh to expand coverage in house. That solved my issues. The price is decent. Overall I'm quite satisfied.

The best service and solid internet we've had anywhere, and we're in the boonies in Wilton! Just…read morenow my download was 188 up, 22 down, Mbps. The service has always been beyond top of the line. Been with them 4 years, couldn't ask for better.

I was a previous Fire2Wire customer prior to Cal.net. Each…read moretime I have contacted for tech support they have been great. We had a devastating fire that wiped out our receiver. Ramon from Cal.net was here the day after I called. Ramon was on time, listened to my suggestion about new placement, and got us back into the 21st century in a flash. I've had other rural internet services, but Cal.net is faster and more reliable. It was a pleasure to work with Cassandra and Ramon to get us back up and running. Thank you for your professionalism.

The customer support sucks and you can't even get a port forwarded on their BS crap routers, no…read moreother isp hides the router password so nothing can be done by the customer, talked to Tim the worthless for 25 minutes and Jerry invisible never called me back, what a joke