Wonderful staff an great team clean an excellent customer service team did the clean on my husband…read morephone nice

came in for an iPhone replacement screen. 3 months later there's a small black spot on the screen…read more phone screen replacement was 4 days past warranty and was not covered.

I highly recommend this store! Andrew is the best, he is very knowledgeable and offers outstanding…read morecustomer service.

Do not bring your electronics here!!!! No communication, lack of respect for their customers, and…read morethey have no idea what customer service looks like. Do not trust them with your electronics!!! Ended up calling another phone repair place. Got my repair completed for $40 cheaper than quote by this outfit and the communication was great. No issues whatsoever and less than 1 mile away from this location.

#UPDATE After a little over a week of use. The caveats below…read morestill persist. One thing I've also been noticing is my screen will sometimes lag heavily. This goes for watching a video as well. Video will be choppy/laggy and this never happened to my original screen. Sometimes if I charge my phone and play music and use Apple Maps, the screen will also lag heavily I'll. Again this never happened with original screen. I've also noticed greatly that my battery % is being drained a lot faster. Even if it's regular use like how I did with my original Apple screen. I suspect it's the aftermarket screen. However, the 4 star review will still stay. Just an update. Will probably buy a new phone soon but this is still decent for $85. Great customer service. Fast service. I replaced my iPhone 15pro screen due to cracked screen. The only downside that resulted in 4/5 star is the aftermarket screen. It's great for a quick on the go if you don't want to spend $180+ for an original screen. The lighting on the aftermarket screen does have a light blue led color to it and it is not as vibrant as an orignal Apple screen. This you can tell. I don't mind this as my eyes will get adjusted to it. However, my biggest gripe to where I can tell a big difference on is the lag input on swiping. Just swiping the Home Screen to the next screen, the apps become blurry and it isn't a smooth transition. Another, big issue is the touch screen. I did put another screen protector layer on top of the new after market seal (the seal is part of a warranty depending on if it breaks or not). So I decided to try and protect my screen further. Upon doing so, I can tell a big difference in typing my letters especially the letters to the side of the screen "A a S P L & backspace". I now have to press my screen ALOT harder to register the letter I want. I find myself having to backspace and retype my words a lot more as pressing the letters do not register sometimes. Sometimes swiping from bottom screen up to close an app also does not work and I would have to press my screen hard to swipe up. Overall, this is a good purchase for a quick $85 on the go. If you do not mind the caveats I have listed here (maybe it's just my screen) then $85 is great. Other than that, you may want to spend more and get an original Apple screen.

The service here was excellent--fast, professional, and very accommodating. I had completely…read morecracked the front screen of my new iPhone, with streaks of light running down the center. They quickly ordered the correct replacement screen for my model and had me back in just two days later to complete the repair. After the fix, my phone did show a notification stating: "Unknown Part: The display for this iPhone is not recognized. An Apple Authorized Service Provider can repair or replace the display to restore full functionality." Personally, I see this more as Apple's way of limiting repair options rather than a reflection on the quality of the work. The shop was able to work around the notification/issue, and restored my phone so that it was fully functional again. Of course, if you have the budget to go directly through Apple, that will always ensure an original part and complete manufacturer support. But for those of us who can't afford to replace a device every time life happens, this repair was a reliable, cost-effective solution.

Amazon returns…read more Although I primarily stop in for office supplies, I appreciate their speedy & efficient Amazon returns area. Always a friendly face & they make the returns quick & easy.

I've had repeated frustrating experiences at this Staples location. The staff consistently pressure…read morecustomers to sign up for Easy Rewards, but when you actually earn enough points to redeem them, the attitude changes. During my most recent visit, Nate told me that redeeming my rewards was "basically stealing from them" because the store doesn't receive credit for sales paid with reward points. That comment was both unprofessional and inappropriate. I've also been given what seem to be arbitrary restrictions that either aren't clearly communicated or don't align with the program, such as no price matching when using rewards, only one tech item per day, or only being allowed to redeem rewards Monday through Friday. I've been patient and overlooked these issues for a long time, but this pattern of inconsistent policies and poor customer service has become too much to ignore. Customers shouldn't be discouraged or made to feel guilty for using the rewards they've legitimately earned. I will be reporting my experience to Staples corporate in the hope that these concerns are addressed.

I dropped my Samsung S21 Ultra 5G phone and cracked the screen on June 16,2026. I researched…read moreSamsung repair service centers and found this place. The first service technician recommended that I should call my mobil provider to see if I have a protection plan in place. I made a call and found out that I do have a protection plan. Winstar and the uBreakiFix staff had my phone repaired and working in less than 2 hours. Took my phone in June 17,2026 at 12 noon. It was back in my hands by 2 pm same day. uBreakiFix saved me a lot of time and money. Great job! Thank you again!!

I used my Verizon device protection and was sent here for a cracked iPhone screen repair. I was…read moregreeted by a cheerful customer service representative. I didn't catch his name unfortunately. He was knowledgeable and helpful. He stated my phone would be ready in two hours or less. It was ready in a hour and a half. Different customer service representative helped me when I returned for my phone. He was kind and helpful, didn't catch his name either unfortunately. The value was awesome as it was free due to my Verizon Device Protection plan. Other places I called quoted me between $329 and $379 for this same repair! Highly recommend this place to get your screen repaired. They have a van to provide mobile service too!

6/3/2026: Thank you so very much, for replacing the cracked screen & camera protector! Initially,…read morethe screen and camera protector I purchased last year literally saved my phone! I'm so very grateful I purchased both last year. Now, I will purchase the same set.

Horrible will not fix their work that does not operate properly went to get my same phone fixed…read moreover three times and it still does not work properly. They kept trying to charge me more money each time I went in there please save yourself the time and the money and go to a different cell phone repair place These people are scammers and rip offs.

First Response was ultra quick to respond and provide me with a quote to replace the screen on an…read moreolder iPhone that is about to be traded in. The owner got back to me quickly after requesting a quote from Yelp with an honest quote and we were able to arrange a time for the same day in their Rancho shop to swap out the cracked screen. My phone was ready as promised in less than 45 minutes. I would recommend First Response for all your phone needs as they are honest and quick. If I need another repair, they are my new go-to.

Took my phone here to fix the camera as I cracked the lens and the camera was not zooming in…read morecorrectly. They fixed my lens and attempted to fix the camera issue, but it turned out to be more complicated than originally thought. Sergei offered to order a new piece and try it again. I agreed, and we set up a time. Sergei was great to work with and even fixed my touchscreen for free since I had to drive from grass valley. Sergei was letting me know his thoughts every step of the way. And recommendations on how to proceed with the issue. I would recommend this business to anyone who needs phone repairs. There is also a location in North Highlands and Rancho Cordova

Totally recommend this place! My son's phone was having difficulty charging. Googled this spot…read morewalked in, the man there was very nice. Asked us how he could help told him my son's phone wasn't charging. He looked at it, cleaned it, and said it's ready I was going to pay and he said no worries. He said it with the biggest smile. Most places would have charged something. Thank you sir!!! You made our day!

A few months ago I gave them a unusual challenge I suppose with a broken LCD dashboard for a…read moremotorcycle that just needed a screen replacement. They were able to open it but thats where the service stopped. I got my LCD back opened and paid for the labor. I was told they would look for a replacement LCD for me but never did. I called to follow up and just end up giving up and completing the fix on my own. On the plus side, I learned how to repair my own LCD dash so thats a plus.