They did everything as promised at a reasonable price...................... Great people and great…read more! If I need anything else, I'll be going back there.

2nd time we've used them and both times had to return for something they missed…read more They seem to miss topping off fluids. Also charge $39.00 for supplies, which in fact is a disposal fee.... Just call it what it is. I wouldn't recommend using them.

Alber's did excellent work on my car, fixing something that had been done wrong previously and…read morefixing it correctly.

Always a great experience having my cars repaired by Frank and Mike. From service to brakes to…read morecomputer issues they always get it done right.

this is the only vehicle shop i'll go to. they are so kind anytime, and genuinely want to help you…read more even with stupid small car-related questions, they help with no questions or hesitation. any services on my vehicle have been well done and last for a long time. well-priced and honest. could not recommend more.

This shop ripped me off. They charged way too much and didn't even fix the issue with my car.read more

Consistently friendly and expert car care. Won't add unneeded repairs. Fair prices and great…read morecommunication with customers. Highly recommend!

Shop has great pricing and does not charge you a credit card fee as the dealerships do. They…read morequickly diagnose issues and turn around your vehicle in a timely manner and keep to their timelines for delivery. Communication with the shop is great, send text messages with information to keep you updated. They did everything they promised, their service is excellent and will bring other vehicles.

I guess I should have read more reviews about this place before I brought my truck in... You know…read moreyou're in trouble when you pick your vehicle up and the guy at the counter asks you after he collects your money "you know your check engine light is on right?" "Not when I brought it in" I said and was told that that's not their problem. They had done a diagnostic when I dropped the truck off and there's no mention of a check engine light. I brought it back in and they found that my glow plugs went out. "That happens all the time and we won't fix it for you unless you pay us" is what their mechanic Josh actually told me. Well it happened in their shop but I suspect it does happen quite a bit in there. So to sum it up be prepared to get your vehicle back in worse shape than when you brought it in and that you'll have to foot the bill for it.

I had the absolute worst repair experience of my life with this shop, which surprised me because I…read moretook my car here a few years ago and everything went fine. But this time, the owner Steve was rude, unprofessional, and misleading, and our car left with a new issue that they caused and refused to fix and is now having the same problem that we took it in for less than 6 months later. Our car was having issues starting and lights on the dashboard were out like the speedometer and gas gauge. When we brought it in, Steve kept getting our car confused with other cars and originally quoted us the wrong work. Then he called back and said they had the wrong car, quoted us for new alternator and battery. We asked about the dashboard lights to get the full quote and he impatiently said they couldn't even look at that yet. He refused to talk about it, said he needed to do the other work, which didn't seem true but we decided to go ahead with the other work since it was already there. He called after the initial repairs and said they noticed the dashboard lights were out, like that was something new. And that their electrical guy was out of town for 2 weeks. I asked why they never told us that upfront, we could have waited to bring it in, and he claimed we'd never mentioned the issue! I mentioned it in detail when I scheduled the appointment and me and my partner had brought it up several times since, every time we talked to him, including a few hours ago that same day. It was confusing and sort of scary. I couldn't tell if he truly forgot, which seemed impossible, or was being intentionally manipulative. He suggested we drive the car home and bring it back in a couple weeks for the other repair. When I said it was dangerous and illegal to drive without the speedometer or gas gauge readable, he said it was "only a mile" so it was fine. He essentially advised us to break the law and risk our safety. We said to just keep it there until they could do the repair. They had our car for almost A MONTH waiting for the electrical guy then having it seen at an electrical shop because they couldn't figure out how to fix it. When the repairs were finally done, he called and said, "It's fine if the new odometer reading is 30,000 miles higher than the old one, right?" What?? Apparently replacing that part with a used one changed the reading and there's a way to fix it but he refused and said we'd need to do that elsewhere. We were given no warning that it would happen prior to the repair and we complained but he wouldn't make it right. Any time I tried to communicate my concerns about what was going on, Steve was downright mean and condescending. They gave our car a new issue and refused to fix it. It has an incorrect odometer reading that will cost extra money and time to fix. We were able to successfully dispute the charge for the dashboard repairs as it was clear the shop was in the wrong, but that doesn't fix the problem. And to top it off, less than six months later, the car is having starting problems again and one of the dash lights is out, so whatever they did didn't fix the underlying issue. Horrible repair shop, horrible experience. The whole thing was so stressful and upsetting and a waste of A LOT of money. I don't know what happened since a few years ago, but do not go here.

I brang my infiniti j30 in for a some new cats and fuel sending unit " fuel smell " and headlight…read morerelay , I supplied the part . . After ove r 3 months with no updates what so ever on progress except me calling monthly .I picked my car up finally . They took off my under engine splash guard and didn't put it back on . I called for them to please find my part they didnt put back on and then I called back a couple weaks later for update . Upon this call he told me they did take it off . That pissed me off and I used f word and took it as calling me a liar . So he calls be a "bitch " and theatens to come to my house to deal with me as a threat and hangs up , Like some child ! I call back then he says nobody remembers . So now I'm calm for his thin skin . So anyway , I'm installing myself a new alternator right after I pick it up and see my exhaust and he cut the lips right off the down pipes ruining them .I told him don't re-invent the wheel yet he did. Any problems he had were self induced obviously .The other place I been getting my cats put on at did the job in 20 minutes and I'm on my way . He totally hacked my exhast and is no longer cat back to remove exhaust . Not even straight . All cockeyed . Said he had major problems . Yeah , I bet ! This another reason I was hella mad " Who would'nt be " which I didn't even mention to him . He should owe me new down pipes and a redue at his cost at a repudable shop . All it takes is measuring what I had on and replace . I told him same brand just like the lights East peasy . I been doing it for the 30 years i've owned the car . I told them I wanted silver star headlights but apparently after telling them at least twice that didn't happen . So on the splash shield he was telling me he actually keeps a pile of them in case cutomers want them back . WTF ! This tells me he has a problem putting back on the car what he took off . Well , never again will I go near this place. Now he said he will pay to get new ones if I can find one . sorrfy not my job !. Great right . no , cars 30 y.o. and I can't find with a with nation wide searche. Thanks for that Parkers 'Great work . now I'm F'ed . Do not let them touch your exhaust ! well , good luck with Pakers . Sad state of affairs. He's lucky I don't file Police report for his threat ! he also installed a new battery the wrong size ,minus two post that i didnt ask for. scammer bigtime !

*I am cross-posting my review from the Gig Harbor Parkers because I've had service at both and…read moreexcellent experience with both locations.* I will never go to any other garage. This is a locally, family-owned shop of incredibly honest, friendly folks. When I started taking my car to Parkers I was single, and as independent and strong as I want to think I am, auto shops are the one place I never felt sure about. As a single woman I'd been lied to and my ignorance taken advantage of MANY times. That has never happened at Parkers. Brian and his team talk me through each charge, and help me prioritize any work needed so I can plan in advance. They counsel when anything is safety-related, vs things that need attention in the next 3-, 6- and more months. They even once got me a body work quote from a body shop that was at least 15% less than I'd got on my own. Whatever anyone else says, as far as I'm concerned, Parkers is the most honest, trustworthy, hardworking shop in town.

Hello Scott Mathis here, an update to my last review. Was very satisfied with their work and was…read moretaken care of the next day. Just today April first I went by to inquire about a motor in my window the secretary there said she had an opening April 29th, bummer No can do on that one There is some nice weather coming up need that window going up and down. Anyway if you need something done right away that might not happen. That's too bad I was hoping they would be my go to mechanic that was right across the street but I guess I can only use them if it's not an emergency anddon't need it done now. That worked the last time but not this time. Scott

Go to spot for when I need an oil change. Love that you can make an appointment via text. Staff is…read moresuper friendly & the price is reasonable. My car is usually done pretty quick. I'll continue to bring in my car for service.

While this was an excellent place to get non-ethanol fuel for a long time, they are NO LONGER…read moreOFFERING NON-ETHANOL FUEL here anymore. I pulled up the other day to fill up and found a note on the pumps to this effect.

Balls does what they say with excellent repairs the first time . If they miss , and the car is…read morestill problematic they fix it .