Electrician wired it wrong three times,unhooked a 220v stove and left one hot wire and neutral,…read morethe installers got into a fist fight ( while very interesting it was very unprofessional) the salesman said I would no longer have an electric bill, and they were warrantied for 35 years ( 12 years later hail stone broke one I had to pay for replacement). 199$ for panels 200$ electric bill ( was 199$ for just electric bill before I got lied to) had to have them out SEVERAL TIMES just to get the things to work a little bit..... Junk product and an even worse company... Proud to say I got my 4 acre companies building not to use them. They lied to me...no respect for such such a place... If you are reading this DONT USE SUNSMART....they will tell you what ever to make the sale.

We installed their solar panels 2 years ago. Our electric bills are not as low as we expected them…read moreto be. Our latest electric bill showed we only produced maybe a quarter of the electricity we are using. The "savings" so far hasn't been worth the expense. To make matters worse, I have been trying for a couple of weeks to get ahold of someone to see if they can analyze our system but they will not call me back.

We have been considering getting solar for several years. The price point was always too far out…read moreof reach. We had several companies come out and give us bids. We had companies bid where we could "lease" the equipment, a bid where we could buy directly from them and install the system ourselves which was supposed to save us nearly 40%. The company where we would install it ourselves told us it would "only take a day or two" to install the system. Luckily, before I pulled the trigger with any of these other companies, I met Patrick with Sovereign Solar. Patrick gave us a bid that was only slightly higher then the bid where we were going to have to install the system ourselves (including the permitting process and working with the local utility company.) Patrick did an excellent job navigating through the licensing and permitting process with both the local government as well as the local utility company. I can tell you this was not an easy process and one that I had no desire to deal with. Patrick and his team (Kyle and Ray) completed our project professionally and in a timely manner. Patrick has always been very responsive to questions and any concerns. I saved enough money that as an added bonus, I had Patrick install the "Sense" monitoring system so we can see exactly what appliances are using electricity and how much. So basically, if you are serious about getting a solar system....stop wasting your time looking around.....I have already done all the research and Sovereign Solar should be your first and only call.

When we decided to go ahead with Solar, we did our homework and interviewed several solar…read morecompanies. We decided to go with Sovereign Solar; based on how comfortable we were with Patrick's (the owner) knowledge base, and experience in the industry. They also had all the other options that the national companies have, including, access to high quality equipment, and financing options, but with a local presence in this area for several years. Patrick has proven to be dedicated to his customers, by always responding to our texts and phone calls without hesitation. In addition, Sovereign Solar USA and their employees worked with us to meet an installation date before the end of the year, with only a couple of months to do so. This not only included the actual installation, but also getting our Electrical Company's application processed. This was done without losing quality workmanship in the process. The installers Nick and Kyle also impressed us with their work ethic, knowledge, and customer service. Sovereign Solar USA is truly customer service oriented, and has worked beyond what was expected.

BUYER BEWARE!!!!…read more Probably the worst experience I have ever had dealing with any type of contractor, team or company. First, the sales personnel instructed us incorrectly on the price from the beginning. We were promised 18 months 0 payment but they did not indicate to us that that actually meant we would get a check from them and have to wait for that check to cash to pay the loan company. But the loan company would still take the money out of our account with or without that check! This came to light AFTER we signed, even though we asked and re-asked so many questions and did read through the contract thoroughly. They initially design a system that was rejected by our electric company, so then they redesigned with less panels and we approved it. When they came out a month later to install they installed the first design on our brand new roof. The electric company came out again and rejected it. We worked for the next couple months to get them out to remove the panels and fought to have them fix the roof since it was their mistake. Numerous times I asked to talk to a manager, waited on the phone for an hour multiple times and most of the time they were unavailable or didn't return our calls. No one cared or called or tried to make it right. They would send out people to look at it then schedule then reschedule then send out one team, yet I would talk to someone else but then on the reschedule someone even different would come to the house. Here we are in December when it was installed in September waiting for them to fix the roof and have this inspected again. Second, their departments do not speak to each other. No one knows what the other promised or did or scheduled or talked about. EVER. The most disorganized company I have EVER worked with. Here we are 4 months later and all we want to do is have them come get their equipment from our house and repair the damage they did. Now we have to get a lawyer to fight with them when we gave them ample time to make it right. WHO IS RUNNING THIS COMPANY!!!!!

Great call company to do business with. They do what they say they will do at the price they…read morequoted. It's refreshing to find a solar company with integrity.

I had contacted The Solar Guys to uninstall & reinstall my rooftop solar system due to roof…read morereplacement (an insurance covered hail damage claim - no damage to solar panels). I was working with a contractor who was dealing with my insurance directly so they handled all the payments to subcontractors, including The Solar Guys. With all that, these guys were great! Quick response to my calls, coordinated directly with the contractor to have everything on schedule. Afterwards we discovered some of my panels were underperforming (over 10 year old panels) and they came back & took care of warranty replacements. They even relocated the envoy (system monitoring device) for better performance. It's been a little over a year so once and I'm still very happy with the crew, communication and results.

Suntria installers disrespect property. An installer put a dent in my dryer after I offered to move…read moreit for attic access. they did not replace the breaker box panel when finished. they trampled on my flowers. They left open the gate to my back yard and let my dog out. Customer service does not respond to text or emails.

Terrible Experience - System Still Not Working and No Communication…read moreWe hired Lifetime Solar to install our solar system in June 2025, and months later it's still not working. In September, we found out the installation wasn't done according to the approved design plans, and no permit was ever posted or obtained -- which is a big problem both legally and contractually. We've tried reaching out multiple times by phone and text, and no one will call us back. It feels like once they got paid, they disappeared. At this point, we've had to send a formal demand letter asking them to fix the installation properly, get the required permits and approvals, and make the system operational within 15 days -- or we'll have no choice but to terminate the contract and take legal action. This has been an incredibly frustrating and disappointing experience. Avoid this company unless you want to deal with unfinished work, missing permits, and zero customer service.

i have to say run before doing bussiness with this company. I like Monica D and Wayne E also is…read morehaving trouble from this company. Signed contract in October hoping to get done by the end of Dec. and claim the federal rebate. Panels installed early November then nothing. I call the office and get no return calls. Then I hear from Drew from Lifeline Solar telling he'd be over seeing this project. Im the one calling him on updates only to here the same old story. Now its Feb. 2026 wondering if ill ever get this system on line. My patience with company is running out fast. Guess i need to start thinking of legal out. Payment are to start in May 2026. After reading all the comments I will seek legal assistance on this issue.