Terrible Experience - System Still Not Working and No Communication We hired Lifetime Solar to install our solar system in June 2025, and months later it's still not working. In September, we found out the installation wasn't done according to the approved design plans, and no permit was ever posted or obtained -- which is a big problem both legally and contractually. We've tried reaching out multiple times by phone and text, and no one will call us back. It feels like once they got paid, they disappeared. At this point, we've had to send a formal demand letter asking them to fix the installation properly, get the required permits and approvals, and make the system operational within 15 days -- or we'll have no choice but to terminate the contract and take legal action. This has been an incredibly frustrating and disappointing experience. Avoid this company unless you want to deal with unfinished work, missing permits, and zero customer service. read more

i have to say run before doing bussiness with this company. I like Monica D and Wayne E also is having trouble from this company. Signed contract in October hoping to get done by the end of Dec. and claim the federal rebate. Panels installed early November then nothing. I call the office and get no return calls. Then I hear from Drew from Lifeline Solar telling he'd be over seeing this project. Im the one calling him on updates only to here the same old story. Now its Feb. 2026 wondering if ill ever get this system on line. My patience with company is running out fast. Guess i need to start thinking of legal out. Payment are to start in May 2026. After reading all the comments I will seek legal assistance on this issue. read more

Hi! I am like Monica D. Had installation back in June also and still not up and on line. I leave messages as they are currently unavailable and never return calls. I would say thats pretty poor customer service. My sales person has left company. I wonder why???. I haven't paid a dime for product. I guess they are not in hurry to get paid.They were highly rated but now see only three stars. With my experience I will now rate they at also like Monica read more

lifetime solar is very unprofessional they would never come back to repair or replace anything. my system was installed in 2016. had a underground wire burn into I had to repair it myself. This is a company you want to run from as fast as you can! read more

CALL US BEFORE YOU HIRE LIFETIME SOLAR!! We've had a terrible experience. Our system needs major repairs. Lifetime Solar won't return our numerous telephone calls. Seven months have passed and we're still without repairs. Our warranty is worthless. BOTTOM LINE: Don't waste your money. There are plenty of other companies out there. read more

I had a great experience with Lee (sales guy) and while I didn't talk to them too much, Caleb and JR were very great guys. The project I setup for my family ranch was a fairly big one and they knew how to tackle it. I'm a BIG Yelper, so I HAD to leave them a review. These are great guys. Thanks again for the great job. read more

I cant thank Lifetime Solar enough for your quality service and support. I definitely became more educated about the benefits of having solar panels installed due to their knowledgeable staff. Thanks read more

Top notch service and support. I was educated every step of the way and appreciate the care given on a tough installation. The team was very knowledgeable and focused on every detail. I definitely recommend Lifetime Solar. Thanks read more

Started to work with Tom Alley late last year to install a grid tie system in western Iowa. Tom was very attentive to getting things started - but the finance company declined to fund the project when they found that the property was owned by an LLC. Looked for other financing options - but nothing made sense, only consumer loans at high interest rates. Decided not to pursue the project due to the lack of available funding. By this time, I had already paid the $2,500 deposit. Just after the first of May, I contacted Tom and requested a return of the deposit. Couple of days later, he sent me a text that Jordan, the owner of the company would be giving me a call sometime soon. On June 7th, I texted Tom and let him know that I had not heard from Jordan. Tom committed to remind him the next day - - no contact from Jordan. June 22nd - texted Tom and again stated that I had not heard from Jordan....Tom again committed to remind him the next day - - no contact from Jordan. Beginning to worry about the integrity of the company - probably going to be out my $2500 - for everyone else considering this company; be very careful. Steve read more

UPDATE: After my initial post, Lifetime Solar, reached out to me and although I did not have a good experience trying to resolve my issues with Tony; Lee reached out to me along with Nate and they reimbursed me for me, very quickly, for the money I was out for finance charges and took care of my monitoring as well. Thus I am changing my review to two (2) stars; they are still working on getting my yard fixed. I am hoping they will get that resolved and I can up this to three (3) stars. I will say that Lee really changed my opinion of their operation, he was quick to respond and empathetic of my problem in trying to resolve them. I am just hoping they will follow through with everything.Avoid at all cost, the hassle is not worth it. I have tried everything I can do be happy with their service, but every time they either come up short or just completely do not do what they say they are going to do. My panels were supposed to be installed last year, however, due to many excuses it was not "installed" until March of 2019. I put installed in quotations, because they came out in early March and only got the panels mounted and the electric lines ran. They failed to due their due diligence by getting the necessary permits, blamed it on the county, which delayed the panels going active until July. I had to send them several communications, because of my concern for KCP&L rebate deadlines. For four (4) months they gave me all kinds of excuses, and told me an untold amount of times that my system would be up and running the next week. Tony does not know his butt from his elbow! And then, they have they have the audacity to request the full funds from the finance company in March, which in turn made me pay money on a solar system that was non-functional for 4 months. They did pay my electric bill, but ignored my request to reimburse me for the (~$200) finance fees. On top of this, I missed out on early production of the solar panels, that would offset my electrical for the winter. I had other issues with my installation and they have little appreciation to helping solve problems. For instance, when they installed the panels, they ruined parts of my yard. They did not come out to attempt to solve the issue until August, however, they did a terrible job of fixing my yard. I am going to have to have professionals out to fix it and Lifetime could care less about my issues. I would like to tell you to do x or y with them, by why bother, just find someone else, because you should find a business that values your time and money. My biggest concern now is, what am I going to do when I have a serious issue with the panels. Thank you! Travis read more

Great company. Quick to install and very informative. Super easy to work with! Everyone was very knowledgeable and really put in the effort to do a successful job. read more