Katie is the best! I have been to so many places to get my eyelashes done and Katie is the best.read more

Amazing! She was so gentle, very informative and did such a great job! By far the best lash job…read moreI've ever had!!!

I had my lashes done today with Vivian, and I was really impressed by her gentle touch, especially…read morewhen removing the tapes at the end--it showed how much she cares about her clients. I also appreciated how she took the time to explain how different styles would affect my lashes. Her pricing is incredibly affordable, especially considering her skill level. The entire process was completely painless with no irritation, and the final result was exactly what I wanted--beautiful, natural-looking lashes! I think I got "Thai sole".

Nancy is AMAZING!! I have been hesitant to get my lashes done, mostly because of how long it…read moretakes. Nancy not only makes you feel immediately comfortable, she is so quick, yet super meticulous!! I can get a fill on my lunch break - she is THAT good! Not only is she the sweetest, but the studio is super clean, has a relaxing vibe and makes you feel immediately comfortable. LOVE this place!!

I was looking for a place locally to get my eyebrows redone due to the color of my eyebrows faded…read moreand the shape was off from the previous place I gotten it done. I found this place, Gem Studios. Oh my gosh, Gina did an amazing job on my eyebrows. I couldn't be happier with her cleanliness and the safety measures she followed. She is so professional, sweat, and kind. I can't described how happy I am with my eyebrows, from the color, the shape, and the natural looked of it. Once it healed, I absolutely love them and I get so many compliments. The pain was minimal. She is by far the absolute best!

Disappointed by the lack of professionalism and structure. I arrived for my scheduled appointment…read moreand witnessed a situation no client should ever be exposed to. While in the middle of servicing her own client, the owner was loudly confronting and removing one of her technicians -- right in front of me and another client. The owner's behavior was unprofessional and lacked discretion. The shop itself was disorganized, and there were no other workers except the receptionist. The overall energy felt tense and unwelcoming. Unfortunately, I was unable to receive the services I booked because the technician was being dismissed on the spot. This experience was uncomfortable, poorly handled, and far from what I would expect from a client-facing business. Don't waste your time or money here.

I got my lashes done by Katie on Monday and she did a beautiful job. This is my first time getting…read morethem done with her and at this studio and I couldn't be happier. The process took about 1.5 hours. I had also came in before to get Gel-X nails done (also by Katie) and it was A+ work. I'm happy with Katie. Wynter did a quick fill on my lashes and she was kind and able to squeeze me in for about 10 minutes bc my lashes had unusual fall out due to the weather (aka the rain). Honestly I felt bad bc she had another client waiting , but she was quick and my lashes looked flawless. Can't wait to come back to try their other services!

Lisa was wonderful. I definitely won't come back! The place…read moreis Clean and Nice and I was able to get an appointment for next day

Lisa was awesome and patient and I love the way my lashes look!…read more Definitely a place to check out

Jennifer is the best she does the lashes just right and it looks very natural. I have been with…read moreher for over one year when she moves I follow. She truly is the best in the business of lashes.

I have no words to describe how GREAT TRACY is!!! When it comes to my face/beauty I always look for…read morethe best!! And TRACY is the BEST!! I get multiple compliments a day about my lashes how good/sexy/natural they look and all I say is I LOVE my lash girl. I've been getting my lashes done by Tracy for 3 yrs now, so let's just say I can't and will not live without her lol. My lashes last as long as 4-5 weeks and they look and feel healthier!! I've been to other professional lash places with guarantees my lashes will last longer and fall out within the week! NOT with Tracy, I see her 1x a month and when I do come in my lashes are still on :) The shop is super clean and so well decorated! They really go out of their way to make you feel comfortable and that's important! They take pride in their work and it shows! You won't be disappointed :)

I arrived to my appointment and I was calling the business. The numbers were disconnected. I hopped…read moreinto the salon next door and asked if she knew where the eyelash extension shop was. She said "oh I am so sorry, 4 other people this week we're asking for this place and they moved along time ago." I highly recommend their account be taken down from ClassPass to avoid anyone else the hassle.

Very unprofessional. Purchased a Groupon. Called so many times to make an apt. They never picked up…read morethe phone. Finally got a text asking how can they help me and they were unable to answer the call, replied informing them about my Groupon and that I wanted to set up an apt. They never replied to the text and I got a refund from Groupon.

I regret to say my experience with PNP Lashes was disappointing, despite the fact that the staff…read morewere nice and the place was clean. I found that the lashes didn't last and began to fall off prematurely, which aligns with what others have mentioned. Additionally, I experienced puffy, swollen eyes and a burning sensation. After consulting my eye doctor and another lash specialist, I learned that the technique used at PNP Lashes is problematic. They were gluing the extensions directly onto the skin instead of properly layering them on my natural lashes, which is the standard for quality lash extensions. I wish I could recommend this service based on the friendly staff and clean environment, but my experience with the lashes was not satisfactory.

I am not one to leave bad reviews, but my experience definitely makes me feel like it is necessary…read moreto warn customers of this business. To begin with do not come here unless you want your extensions glued to your eyelids. Every time I blink it's hurts due to the fact that kayla glued the extensions on my actual eyelids. I can feel the tugging and it's very uncomfortable and painful to blink. I've had plenty of sets done elsewhere in the past and I've never had a set feel this painful, in fact most of the times I can't even feel the extensions on my eyes. I called ahead of time to schedule my appointment and to confirm that they had the extensions I was interested in. I was interested in classic set using c curl individual lash extensions thicker than .05. I was told they did not have any individual lashes thicker than .05. I asked if I could bring in my own and was told yes. Upon my arrival I requested a classic set using the lashes I brought in (c curl individual lash .25) I was very specific with what I wanted ( classic set using individual extension on individual lash) and even showed Kayla a picture of a specific lash map. Not only were my lashes glued to my eyelid, but kayla also made clusters with the individual lashes even though I specifically asked for individual lash application to achieve a classic natural look. Needless to say I was very disappointed and frustrated by this experience. My set did not look natural at all due to the clusters she created specially considering that the lashes were already thicker as is. I chose to visit this establishment due to convenience in distance from my home, but I will never return here again. I've removed most lashed with a pair of tweezers to get relief from all of the tugging and have completely wasted 80 dollars( including 10 dollar tip) , an hour and a half of my time and the lashes I personally bought.