We have had a great experience with PMI Middle Tennessee and Todd as our property manager. We moved…read morehere from out of state and Todd was extremely helpful getting our townhome prepared and ready for us to move in when we arrived. Todd is responsive and communicative, and we appreciate his willingness to assist with any issues that arise! We also appreciate the weather warning emails that Todd sends.

So far PMI has been really great to work with! My only complaint is that there isn't an option to…read morepay rent that doesn't include some sort of service charge. Usually ACH doesn't involve a service charge (with them it does!) and I offered to pay via mailed check and they wouldn't accept that.

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

Jackie & Allyson have been managing two of my properties in Gallatin since 2014. We sought them…read moreout after having some difficulties with our previous property manager. They have been a fantastic addition to our team, helping us maintain our units and screen for qualified tenants. They communicate clearly and swiftly if there is something that needs attention. Our monthly reports and deposits are consistent each month. And they are just a pleasure to speak to when ever there is a need. I was thrilled to meet them in person last October when I was in town seeing our properties for the first time ever. We highly recommend their services, especially if you are an out of state owner like us.

This company is amazing! No hassle, extremely efficient, no hidden fees. From my first showing to…read moresigning my lease was 4 business days. You can always reach them and they will answer any questions you have. Best renting experience I've had!!

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

I recently called to schedule a walkthrough of a home and was basically told over the phone that…read moresince I am not ready to move today, I would not be allowed to tour the property. That makes absolutely no sense to me. How am I supposed to know if I would even consider moving forward without first laying eyes on the home? The whole point of a tour is to see if the property is a good fit. Being denied the opportunity simply because I'm not ready for immediate move-in feels unreasonable and short-sighted. I've toured apartments that were "move-in ready" without any issue, and I was never denied the chance to at least view the property. Based on this experience alone, I don't think it would be worth the headache to try again at a later date. Very disappointing customer service.

I had an awful experience living at a Bryant Properties location in Springfield, Missouri. Still…read morewaiting on my deposit and a proper estimate of what I'm owed.

Marshall Reddick Clarksville Property Management does a great job. Very responsive and friendly…read more They take good care of me, my property and my tenant. They are very transparent on their charges with no hidden fees. My contact person at MR Clarksville is Michelle Doyle and she couldn't be nicer or more efficient. I highly recommend MR and Michelle for all your property management needs.

Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

I have used Allen Huggins and the WH Properties team to both buy and sell my home in Nashville…read more Allen and the team were consummate professionals throughout both processes, and I am certain that I would not have been able to find such and sell such a great home without them walking me through the process. On the purchase side they kept me regularly updated on homes that hit the market or were scheduled to, connected me with a great local mortgage team and facilitated a smooth closing. On the sale side Allen and the team were patient with our timing and kept us informed through the process of prepping, listing and choosing the correct buyer. They listened to our wants through the process and allowed us input, but let us know if the market would support what we were thinking. In short - if you are looking at buying or selling a home in Nashville, the ONLY brokerage team you should call is WH Properties. I know my experiences would not have gone as smooth or pleasant without their support and expertise.

Caroline went above and beyond for us time and time again and helped us find our perfect home! When…read morewe found the one, there were challenges to navigate but she helped us formulate a competitive offer that we could feel good about, negotiate with the seller based on inspection findings, and helped us navigate an unfamiliar situation. We are completely in love with our new home and she and the WH team made it possible!! We highly recommend Caroline!

Casey is the consummate professional - I've been working with her for over 4 years. She's…read moreincredibly committed and hard-working, and as a property owner, her property management services are the best around. She has single-handedly lowered my blood pressure and stress level by 100%! My tenants have all been incredibly pleased with her responsiveness and know they can trust that they'll be treated fairly, in a timely fashion, and with care. Casey and Prime are true business partners to me and I would not consider working with anyone else.

Casey has kept my properties rented, cared for and she is always positive and pleasant to work…read morewith. Gratitude!

They are a great company. They have fixed any problem I had. They are prompt and courteous.read more