I was a customer at this practice prior to myeyedr taking them over, and was very pleased. This is…read moremy experience with them now that they are a myeyedr chain : Today, AFTER my exam, I was informed my out of pocket expense would be $68 vs the prior year which was $10. I've had no changes in insurance coverage and had less done during my exam. After trying to figure out why with the office staff (thinking it was an insurance issue), and calling my insurance in their presence, they finally let me know the exam went from $90 last year, to $185 this year. I was floored. They did not disclose the cost of the exam OVER DOUBLED (which should have been done prior to the exam). They let me waste my time calling my insurance provider trying to figure out what was wrong with my coverage when the entire time they knew they gouged me on the exam price. They also misquoted the cost of my eye glasses by $110.00. I had to challenge the cost of the glasses in order to get the price correct according to my insurance coverage. I was stuck paying the $68 copay, but cancelled my glasses order. I'm extremely dissatisfied. My advice is AVOID THIS PLACE !! It felt like they looked at my insurance coverage and jacked their prices to take advantage of me. It was hard to get straight answers. myeyedr. has lost my family of 5 patients due to this SHADINESS !!! Do your due diligence before you give them your business -- or do yourself a bigger favor and don't go there at all!!!

The staff is warm and friendly, while also professional. Dr. Jacobs takes the time to make sure you…read morewill be getting the perfect prescription. This practice always exceeds my expectations!

We have been going to Ortiz Eye Associates for years. Drive over an hour to get there but it's…read moredefinitely worth it. Very professional and friendly staff. The doctors are very thorough in their exams and explain everything very well. They make our yearly eye exams fun. Could not recommend the office more!

I received excellent service from both the staff and Dr Moreno. Everyone knew their job and did it…read morewell and with a smile. Very pleasant experience. Thanks.

MyEyeDr in Minooka IL. should be avoided. They are not true to their word and their customer…read moreservice lacks professionalism. I highly recommend you find a different eye doctor. I was denied an exchange on contacts due to writing an L and R on the box and because one box was open. I now have 11 lenses that are of no use to me because the prescription had to be changed. I have in the past been able to exchange the unused lenses for the new prescription after having an exam with them. I explained to the doctor that I was concerned about ordering to many contacts because the prescription can change. She understood. When I ordered the technician ordered two boxes for each eye, I only wanted one per eye. I did not notice till I got home. I called and was told not to worry because they can be exchanged for the updated prescription. When I went in to do so, I was denied. The manager was no help and somewhat rude. I will not give them my business again. I suggest you make sure you read all the fine print on the web site. That's were the policy is stating no open boxes or boxes with writing on them can be returned. I failed to read the web site policy and therefor I now have 11 unusable contact lenses that cost me $137.50. All I wanted was to exchange them for usable lenses with the newly corrected prescription. No such luck at MyeyeDr.

I had an eye exam today and it was so hard to get straight answers on what my insurance covered as…read morefar as frames, lenses and contacts as well as their own prices. I was made to feel that my questions were an inconvenience for them. Disappointed with the customer service!

Wow!! Color me impressed. The staff is great, informative and helpful. Dr Tahir is exactly the kind…read moreof person who should be a doctor - knowledgeable and reassuring and kind. Nancy is an absolute delight - I felt like my best friend was helping me pick out my glasses. I highly recommend this office! Oh yeah, as a bonus they have the coolest fish tank I've ever seen in real life.

Do not go here to get contacts. Their customer service is lacking and explaining policies does…read morenothing. They have no problem charging customers over $500 for prescription even after you questioned them while you were getting them only to be right all along. Trying to talk clients into getting contacts over glasses is a rip off. The contact class is a ripoff. Just another way for them to get money from you.

I have been a patient for many years and trust him with my eyes He is friendly and thorough. The…read moreoffice is well run and efficient. He continues to monitor changes in my vision and makes recommendations on how to keep from negative trends.

Excellent. Can't recommend him enough. Have been going here over 30 years, even though I lived…read moreabroad in that time.

I'm always amazed at the quality and care of Dr. David Morimoto. He and his Partner Dr. Aras Zlioba…read morehave put me at ease. Having the pain of a corneal abrasion is the kind of pain I wouldn't wish on my worst enemy. They immediately recognized it and treated my injury and Dr Morimoto saw me on his day off just to be sure I was healing properly. I am so grateful and humbled by the care and attention they have given me. They are truly Doctors in the sense of "do no harm" always worried about my comfort and care. I cannot endorse a more deserving pair of Doctors than Dr. Morimoto and Dr. Zlioba Thank you! Thank you! Thank you!

FANTASTIC!!! He pulled out my molars a couple years ago. Great staff! I heard from a lot of…read morepeople around the Joliet area that this was the guy to go to and they were right. I would very highly recomend them!

I was very clear from the on-set that the whole reason for my appointment was to get the free…read moreglasses approved by Medicare after Cataract surgery. I went in ahead of the appointment to have my insurance cards scanned so that neither they nor I had any surprises the day of the appointment and I communicated this to them. They texted and called me four or five times to confirm the appointment which was highly annoying. Then at the end of the appointment when it was time to get my free Medicare glasses after cataract surgery, is when they informed me they don't carry any medicare frames anymore. This was information that should have been given at the on-set. Although the people were very nice, I'm not a whole lot into paying $40 bucks for niceness, and no glasses. A complete waste of my time. They, however , will get paid. If I could give negative star, I would.

if I could give half a star I would , they are over priced and the staff is extremely rude. Save…read moreyourself time and money and go to morris.

The office visit was awesome had no problem with the test my appointment time everything went great…read morewhen I picked up my new glasses with new lenses my old frames you think they would change the nose pieces I mean I'm rebuilding a old glasses with new lenses but they don't put new nose pieces on them and they charge me seven bucks to have new nose pieces put on it I didn't like that

I started having issues with my vision where everything just seemed blurry and a bit "off". My…read moreinitial doctor I saw at Blanco Kays was unable to find anything wrong and kept running the same vision tests on me and we even ordered new glasses that did nothing to solve the problem. He had me see the two other doctors in the office and they were unable to find any reason why my vision might be off and all three doctors suggested I just need to get adjusted to the new glasses. When that didn't help, they re-ran the same vision tests and thought I just needed to order glasses with a larger frame size. That still didn't help and they continued to insist I just need to wait at least 30 days to get adjusted to the glasses. This process went on for months with no improvement in my vision and the doctors and opticians didn't seem to care. I finally decided to see another eye doctor in town and immediately he was able to correctly diagnose me with strabismus (a very severe and obvious case, actually) and got me into prism lens which immediately solved all my vision troubles. Very disappointed that none of the doctors at Blanco Kays were able to diagnose me correctly with such an obvious case of strabismus and suggested that I was just exaggerating the issue and there was nothing wrong.

Great Service! After seeing Dr. Greg, we left feeling that…read morewe were listened to...well examined, educated and satisfied!

Awesome service from Dr. Ann, who is experienced in her field and thoughtful to patients' needs…read more(there was one trouble regarding payment during my visit and we had it sorted out without a hitch :)! The clinic is well-furnished, clean and very spacious but private. I haven't looked at the selection of frames, but they seem to be what's on offer at other stores. Will definitely take another visit the next time for my eye care needs!