The office visit was awesome had no problem with the test my appointment time everything went great when I picked up my new glasses with new lenses my old frames you think they would change the nose pieces I mean I'm rebuilding a old glasses with new lenses but they don't put new nose pieces on them and they charge me seven bucks to have new nose pieces put on it I didn't like that read more

I started having issues with my vision where everything just seemed blurry and a bit "off". My initial doctor I saw at Blanco Kays was unable to find anything wrong and kept running the same vision tests on me and we even ordered new glasses that did nothing to solve the problem. He had me see the two other doctors in the office and they were unable to find any reason why my vision might be off and all three doctors suggested I just need to get adjusted to the new glasses. When that didn't help, they re-ran the same vision tests and thought I just needed to order glasses with a larger frame size. That still didn't help and they continued to insist I just need to wait at least 30 days to get adjusted to the glasses. This process went on for months with no improvement in my vision and the doctors and opticians didn't seem to care. I finally decided to see another eye doctor in town and immediately he was able to correctly diagnose me with strabismus (a very severe and obvious case, actually) and got me into prism lens which immediately solved all my vision troubles. Very disappointed that none of the doctors at Blanco Kays were able to diagnose me correctly with such an obvious case of strabismus and suggested that I was just exaggerating the issue and there was nothing wrong. read more

There are two different eye offices in Morris IL. Blanco and Ortez. I always get my exams at Blanco Kaye's and my glasses at Ortez. My glasses are always expensive, so I am more comfortable buying them from Ortez. I get the wide-angle, self-darkening, progressive lenses. In this case, I'd say the suburbs have nothing on Morris, IL. read more

Wonderful Dr! She was thorough and so good at explaining everything. The staff is super awesome too. Just not too many frame selections, but probably fine for most. Glad I started my eye care as an older adult here read more

I have been coming here for years. This was my 7 year old sons first time getting glasses. I made my appointment and informed them I had two insurnace plans. I realized as I got there I forgot my care credit card. I asked them if I could do pay my provider on my phone and app and they said yes before we were even seen. They however did not know we had two insurnace plans. My son and I both had our exams and the Doctor was great as always! As we went in the back to pick out glasses for my son and myself we were "assisted" by two women. My son was trying to pick out glasses he liked and we were told to please not touch them unless we had to because they had to disinfect them. How exactly are you supposed to find out if you like glasses without trying them on? My son finally picked out two pair of glasses even though they had a minimum selection and he couldnt find what he wanted. I moved on to pick mine and couldnt find any that didnt have the little pieces that came out on the sides. I explained what I was looking for and asked if they had any like that. I was told they are just mixed in to looked for them. When I finally found a pair I semi liked we set down to check out. This woman also did not know I had two insurnaces and then had to call to find out what my coverage was I pulled up my care credit account and was ready to pay. I asked what my account number was so I could enter the info and the woman got very rude and said I couldnt pay them through my phone. After almost leaving without anything I finally talked to someone else who told me I could just give them my account number. Come to find out the rude woman was the office manager. I paid almost $900 out of pocket today and was treated like dirt by the "office manager" unfortunately I will be finding a new Eye Doctor. I hope they re think who is in charge there or they will be losing more clients! read more

DO NOT DO BUSINESS WITH BLANCO EYE CARE!!! Shortly after ordering new glasses, they broke & we were told replacements have been ordered; that was OCT 2020. After multiple phone calls and pleading, the new date to receive the glasses is FEB. of 2021. That is ridiculous! For someone like me who has had recent surgery, in a cast, fixed income & no functional glasses to be told there is nothing they can do for 3 1/2 month is unbelievable & bizarre. They have refused to refund our money or provide reasonable answers outside of the glasses are on back ordered. Do not walk away from Blanco Eye Care, RUN!!! Customer service is not when everything goes "right", it's when it "doesn't". Truthfully, there is only one individual in their office that is pleasant to be around, the balance of the staff is dismissive at best; also, the heavy-set lady in the frame fitting room has no business dealing with the general public, she is extremely rude & condescending. Find another eye glass facility, not Blanco; DO NOT DO BUSINESS WITH BLANCO EYE CARE in Morris. read more

I Love this place! Everyone is super nice and helpful. Very detail oriented, they don't leave a thing out. Super accommodating. Even my 3 year old son had a blast. The way the staff was so helpful to him was amazing, he did so well with his exam. The staff is absolutely amazing, every one of them! Super friendly, very personable, from the front desk, to the assistants, to the doctors. I saw Dr.Kays for the eye exam. This dr is so knowledgable and took his time to answer all my questions. Gave me a ton of suggestions to help with my eye problems. I can say my eyes haven't felt better in years because of this dr. In this small town of Morris I had no other choice of eye professional to go to with my insurance. I'm happy to say that I don't have the need to go anywhere else! I actually can't wait until my follow up appointment tomorrow! read more