The worker at the meat market doesnt know the name or the price of his merchandise. A meat was not labeled. I wanted to buy something but I didnt want to overpay without making sure that was the actual price for the item. I asked him to check the price to make sure and he said "naw, i just got here". I told him if he could ask someone or find a way to figure it out. He said there wasnt anybody, or anyway to figure it out..... Its not his problem, or his job to know. He obviously doesn't know, has never known, or will ever know. read more

This is one of my least favorite Vons in town. I only shop here if i have to make a quick stop. Otherwise i will go the extra mile down San Fernando and Balboa. Its unreliable, I was never able to consistently find Formula for my baby. One day they had it, the next the didnt. Seriously? Rice Milk on the Shelve was about to expire in 3 days....They didnt have any in stock either. Ralph's across the street had Rice Milk expiring MONTHS later. The Baby section is just tiny. There is nobody around to assist you when you need something-Its a mouse chase to get any help... Most of the times there are way too few cashiers thus making lines long... One reviewer said their selection is great in every department.. Umm, no. Please visit ANOTHER Von's then attempt to make a comparison. The Ladies at the Deli is just about the only thing that brings me here on a quick stop. read more

It's my go to comfy store but I had a bad experience this time, I went to return a redbox movie and returned the wrong one by accident not paying attention and left I guess it spit it back out and somebody took it. Me and my bf realized after went back and asked to see the cameras see if anybody returned it or stole it. Might I tell u it was fallout 4. So we go to the supervisor nd he says sorry man the cameras dont rewind. What kind of store does that. Just very disappointed.... I guess anybody could steal from there the cameras don't rewind lol read more

Vons - Super long lines today taking up the main area. Only 2 cashiers open - Grocery Near Me - Mission Hills, California

I come here often to buy some groceries to take with me to work. I come in the early mornings so its pretty empty and quiet at that time. Its kinda dark in there....not sure if its because its the morning, but seems a bit cave-like. Not a big deal though. Its always clean and well kept. Employees are always really nice. Its a medium sized super market meaning its not as large as say the Ralphs I go to on Ventura in Encino. But for the most part, they have anything you need and sometimes they have items you cant find in other grocery stores. Its a nicer grocery store, to which I sometimes find myself driving further to avoiding the nearby Food 4 Less and Ralphs because those are kinda dirty and lame. read more

Stopped going to this store about 2 years ago when on a visit I encountered 5 consecutive items that were past the sell by date. Went back yesterday for the buy 2 get 3 free coke products sale. When I checked out the bill which should have been $21.50 plus tax was over $26. Add to that that when I just opened the first one of the sodas I went there to buy it is spoiled. No one should shop at this store. Their incompetence threatens our health. read more

The lines are always long it never fails every time I get there I always regret it feel bad for the workers there understaffed very nice but never enough people so you're always in a line with the at least six people in front of you read more

I seriously live at this Von's. It's the closest grocery store by my house, other than Ralph's across the street. The selection on beer is pretty standard with a few goodies which is a plus. Okay their staff, sure they have the typical employees that blend together , but there is one lady that I seriously adore. Her name is Barbie, she is the cutest lady I just want to take her home. Shes so nice and always with a smile. *also a Weill's Fargo ATM inside? yeah super convenient I'm loyal to you Vons. read more

Made an advance order in person the same day for sandwiches at their deli and they failed to make them, which made us late to our event! They were concerned we would not arrive to pick up the order even though we arrived on time, so they didn't make our order yet they had our phone number! Why did we come in earlier if they were planning to refuse to make the order! read more

Nice store with friendly staff and good selection on various items. However the bathrooms are absolutely horrible and the deli looks mis managed and under staffed. God help you if you want to work at this deli. It looks miserable. read more

This is the closest grocery store to me which sucks. We only come for emergency grocery shopping. Prices are not that great. Fruit is overpriced and old. Wish They would just let you bag your own stuff because they always pack heavy stuff on top of your bread and eggs or then stick your detergent with your food . Everyone except for Barbie appears to be in a horrible mood. Wish there were more shopping options within walking distance. read more

This place is ok simply because of the employees but if you have to use the restroom it would be cleaner to go on the side of the building. Mothers can't change their babies because there is no changing table. Ive seen cleaner bathrooms at the beach!!! read more

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Hi, I'm a bit uneasy that the last 2 times I've ordered the eggnog, this time for neighbors... You guys sent everything but the eggnog. When I got it each time, last time it being a whole day out and it said it was in stock for thanksgiving. Why don't you guys go pack the orders as they come in? I ordered 4 for neighbors and you guys did the same thing you did on Thanksgiving which was the only reason I made any of the orders I've made on your app, both times. I'm still giving you guys 4 stars though because I love the Hispanic cashier who's always in good spirits -- I forgot his name... Anyways, if you can't fill the eggnog, tell me I'm SOL on everything else too. That was a waste of a door dash fee and extra costs. Smh read more

Worst delivery service ever! My fourth order. Late every time. Almost an hour this time. Food is sometimes not cold anymore. Do not buy produce !!!! If I could drive I would most definitely not use there service. Delivery fee is 12.95. read more

I really satisfy their service. And wolud like to say "Thank you" to anybody to helping me. On 04/28/17 , 10.01 Pm., I went to this store to deposit my dad's money. He gave me $500 but the machine said only $400. I just go check with my dad who waiting me in the car. I went back and saw the lady that work there got my $100 bills in her hand. I said "That mine" and show her the recipt. she took me to see her suppervisor or manager in the night shift. I asked her to check the camera, 18 minutes after she said that not mine because she saw the other lady inthe camera( I think I saw her too, but after I deposit money 10 minutes, she wear green shirt). I ask her to check again and show her the recipt that said 10.01 PM. Finally, she look the camera again and I got money back. I certainly glad about that, just $100 but it has much value for me Thank you that supervisor or manager so much. read more

Also known as Ghetto Von's. Not sure why but every time I come in this store the checkers are always bitching about the baggers. Then you have the meat and seafood section of the store. Weak selection at best. Good luck if its fresh. No matter what time of day you can bank on the lines being far to long and only one or two lanes open. Then you have the food stamp, wic and ebt problem. Yeah I'll shop another store just to avoid the drama. Yeah no thanks! read more

Please schedule employees appropriately in the Deli. I literally feel bad for them and 20 mins for a sandwich is not cool. More employees during the 12-2 lunch rush including checkers would make for a more positive experience. read more

I go weekly on every single Monday to pick up a few items for work. I always get the Kale and Blueberries from the Veggie/Fruit section. Everyone there has always been helpful and nice. Well, I ventured towards the meat section and boy...talk about "I don't give a ****". When I asked a simple question, the guy didn't even acknowledge me or look at me. Yeah, I guess im being sensitive and probably need to take a "chill pill". Gotta realize bad quality would be working at such a low job. read more

The store was really struggling to handle the flow of customers. There 7 cashier lanes and 3 open with lines back to the aisle. Requests for additional cashiers was ignored. read more

Great service from the deli section, I believe his name was Gabriel , you can tell he is a very hard worker, great full for his customer service !!!!!! read more

Go to VONS in Granada Hills or Smart and Final in North Hills. Standing in line at check stand 1 around 7:30pm on Thursday 3/5/2020... two ladies in front and the cashier enjoying a delightful conversation about antibiotics and probiotics... 5mins later the conversation still continues and the lady still has not completed purchasing her two items. So a gentleman waiting in the back yells "what's going on, can we move the line..." mind you we have been standing in the express line for 5mins waiting for the lady to finish purchasing her 2 items. To that response, without a smile or a simple apology, the cashier snaps back (almost in a yelling tone) there is the self-check line. I don't know about y'all but I tend to utilize people service so that companies will continue to keep and hire human employees (not self service machines) but SHIT if that's the attitude customers are going to get from employees, maybe next time I should use the self-check out. The cashier should have understand where the frustration is coming from, apologize and suggest the self check out line. This girl needs to be re-trained in customer service and know how to deescalate the situation NOT fuel the fire. I was very bothered by her reaction. I won't be patronizing this VONS anymore. read more

I would give this grocery store a 0 star rating if I could. The people in the flower section have horrible attitudes & the lines are way too long. read more

This Vons is pretty close to my home. They have pretty much everything, even when I need to get some emergency dog food on short notice. Their fruit is pretty fresh and yummy. The meat section has varies of meat and chicken! The customer service is ok! Thanks ! read more

This checker lady that worked here with the boy hair cut told me my 6 pound poodle needs a service dog vest to be in there .. &@&". It's 101* outside and I don't live in this town I'm traveling what am I supposed to do leave her in the car ?????? read more

This Vons is terrible. It is poorly run, poorly managed, and the customer service is laughable. I placed an order for pickup from their deli, and without even calling me, they decided to not make my order, so when I went in to pick it up, it wasn't ready for me. I had to wait 30 minutes for them to make my order, which made me 30 minutes late to an event. The person who took my order provided some excuse which made absolutely no sense, and then I had to wait in line behind a person who was using some kind of coupons in the express lane. This person was taking so long that I had to move to a different line, and I was out of there before that individual even finished. Terrible. Never coming back here again. read more

This place is probably the best go to place for your food super nice and generous people who are there when you need them and aren't to buggy like other grocery stores read more

Help here is the worse, finally found someone man or woman couldn't tell both arms tats very rude fricken beach&

Just came back from this Vons location. I was at self-checkout when a white racist woman (Kayla) approached me and began to harass me about my mask. I was following the mask mandate and had a mask on, and she stated that my mask was not a mask, which is very hypocritical because Kayla had on a sparkly mesh mask. She was targeting me because I'm Mexican, then she told me just because I just came from the border, it doesnt give me the privilege to wear the type of mask I had on, which is similar to hers! It was inappropriate for her to state that I just came from the border, then she tried to take my groceries away after I paid for them and told me that I can't come back to the store. I been living in Mission Hills for decades and never encountered any type of racism and harassment. I hope this woman gets fired because she does not know how to deal with the public. I am an American citizen and nobody should have to tolerate behavior like this. Absolutely unacceptable! read more

Their deli is definitely underrated. They make the freshest sandwiches. Briana makes her sandwiches with so much tlc you can taste it ;). To the way she slices the breads, meats and cheese, to the way she covers your sandwich when she has to step away. I recommend the turkey pesto avocado, add solo sauce. Also, the Chicken artichoke on cheddar bread. In the mood for something fresh? Try the the lemon capellini pasta. read more

Good servicegrateful poeple who work there To the casher great too They help us with just for u read more

When Ralph closed across the street why didn't you add any staff ?, and if you did how can they be so incompetent that you won't even adhere to your company's policy of when there's three in line We add a checker, how about when there's 40 in line we add a checker I would except that at this point. read more

Love this place , staff are nice ! Anna from bakery dept is very nice !! She's very helpful specially when I was ordering my daughters birthday cake . She even followed up if I was given a phone call from the decorator. Very good place to shop and good prices too. Good thing that it's close to my house . read more

Had the nicest experience with Ashley today. She went above and beyond to help me and was patient with me and my coupons. Thank you!!!!

I come here for fresh meat, veggies and deserts, I love when they ask me if I need help to find something. I haven't visit their restroom yet because, guess what?? I always go to my bathroom before I leave my house and I don't expect them to have it shine and super clean, but yes I saw some pictures of it and it's not right, they could improve that. Well btw I like the New Guy, Brandon this young man is doing a good, he is very nice, polite and helpful he has a big smile all the time, hope everyone can do the same. About the cashiers.. (old lady with short hair) Barbie I believe is her name she is adorable and friendly she is the best cashier that you guys had. read more

Every time I come here people are very friendly the prices are reasonable given if you are a member.

One of the worst supermarkets in LA. Always understaffed and long lines. And you can tell the staff is under appreciated. Their attitudes reflect it. Try to avoid at all costs. read more

Employee didn't were proper mask . Her mask was covering only her chin and mouth. I was very uncomfortable her breathing and touching my items .when I verbalized my concern and said I am not comfortable when you are not following proper guidelines for wearing a mask another Hispanic Costomer came to her defense and said ' you can go shop somewhere else ',and that employee and the other Costomer started laughing and talking in their native language. That made me even more sad and uncomfortable . Management should hold their employees accountable for their behavior and actions. Called this morning and explained yesterday's situation to their manager she said she will talk to the employees,but Maneger also said we told employees if their masks slide down they should not touch their face . This means masks can stay down God knows for how long until that employee get a break,wash their hand and put the mask back on . I suggest to put a hand sanitizer next to the employee,so if the mask slides down employee can clean their hand and put the mask back on so everyone can feel comfortable and safe thanks . read more

The Vons itself is okay, but the florist area really has consistently bad service. Every single time, without a doubt, the women working the floral area give short, snippy answers or attitude, or ignore customers completely. I thought it was maybe just me, but when my sister mentioned it to me the other day, I knew I wasn't imagining it! read more

The manager here is a complete a-hole. I asked if I could get quarters for the change that I had, so he directed me to the Coinstar. I then take my voucher to his register and I ask can I please get all of this in quarters? He replies, no that's only register two and four. I reply, do I have to get into another line for quarters? He looks at me and shrugs it off, gives me a really shity look and goes mute. I take things into my own hands and look to my right (cashier#2) and ask can I please get this voucher? Quarters would be amazing. She looks at me, "of course honey!" Was it really that difficult "Manager?!" He should be demoted, so damn lazy. Do not go to this Vons if you need help with literally anything. They will ignore you. Terrible place. Get in get out if you need to go here. read more

Horrible customer service at the deli after waiting for a super long time the black guy that works there was super rude I asked him about a cold sandwich he was like idk whatever you want dude they are all there ok fucking Rude ass so I will definitely avoid the deli and tell all friends not to go there read more

THESE STARS ARE FOR BARBY AND BARBY ONLY! Barby is seriously an angel sent straight from the heavens. She is genuinely sweet and kind. She's helpful and always has a smile on her face. She makes this store worth going to because when she's not there, it's full of rude aholes that like to talk to each other while they are supposed to be helping you. One of the managers is clearly always high af (which i don't have a prob with but she lets it effect her customer service.) But back to Barby, GIVE THAT WOMAN A RAISE!!! read more