Had a wonderful experience at the market today with a supervisor named Jason. I wanted to return something without a receipt. I told him approximately when I bought it and he was able to look it up and reimburse me for the amount that I paid. I would consider that excellent customer service! Thank you! Linda. read more

Variety of unique items here. Jason, David, and Aileen provided kind, friendly service with fast checkout. The environment feels safe and relaxing. One note: next time, it's best to double-bag cold items -- this bag tore, and I lost a Reign energy drink (one of my favorites). I hope it can be replaced with a new one. On my end, I'll also make sure to place it securely in my own bag. Overall, I still appreciated the experience. Thank you, and God bless! read more

Grocery Outlet - Grocery Near Me - Chatsworth, California

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I had bad costumer service here! I was shopping with my family . I had Employee by the name of Emily that works at this for this location. That came up to me pointing at me like if I was gonna steal a brush here. Told me if you're gonna take something you gotta pay for it . I as still shopping in the store. I always shop at another location came to pick up a pacific item here decided to shop for more items. I get this person come up to my mom and my sister that has Down syndrome acting like if we're gonna steal something . Shouldn't talk that way to people read more

Grocery Outlet - Bad customer service - Grocery Near Me - Chatsworth, California

Great parking lot, plenty of space to park. Easy In and out. Another great trip today. See my last post with pics and more details. Enjoy! read more

I started shopping here weekly back in mid 2024. For the most part, I like it for the great prices on pet food, treats and organic fruits and vegetables. That said, I have also bought milk that soured quickly, Coffee that was old and stale, berries that molded literally the next day. Plus, bought a couple cucumber plants there that died quickly even though i was caring for them properly. Some of their now go there only for items i know I can depend on being good & after that I go to Ralph's. read more

A very nice Grocery Outlet. Very clean. Great parking. Really nice staff. Always a pleasure to shop here.

I think these stores are really good because they are independently owned and carry different things. In this particular one they had clothes...I was really surprised at that but bought a four pack of work socks for my son for $4.99 and then one of my favorite beers, plus some other things. I felt a little like Ron Swanson from Parks and Recreation going to the "Food and Stuff". Go to a Grocery Outlet and get your food and stuff. read more

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Grand Opening today March 25th 2021! My husband noticed Grocery Outlet opening near us so we were so excited and looking forward for this day to come. It's been quite await and we would always passing by to see if it's open yet. Our first experience at a Grocery Outlet was up North several years ago. We loved their cheap price, name brand items and organic selections they offer. I was able to meet Christopher and Lisette today. They were so kind, generous and excited to share their store to the community. They even want to help local small businesses around Chatsworth like different restaurants and fitness center. We are so excited there's a Grocery Outlet near us and looking forward to shopping here regularly. Great items and unbeatable prices! read more

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I go to Grocery Outlet several times a week as I work close by, like 5-6 times a week. I go in after work, and the last few times I left saying to myself why do I go to this store, they treat me with disrespect and true unkindness. After a 12 hour day, with the hot summer days, I am tired, my hair is messy, my clothes have shown the wear of the day. I am treated so poorly, they must think I am homeless. Last week I went to the Grocery Outlet at Topanga and Roscoe. What a difference in my treatment and complete respect towards me. I thought it was me, but no it is the staff at the Chatsworth location that are just plain rude. New guys at the register need to be replaced. This review is long overdue. read more

I got to check this store out for the first time today. I was pleasantly surprised by what was there. They have your basic grocery items as well as specialty items that you'd find at stores like Whole Foods and Sprouts. It's exactly what it says it is, an outlet store for items that probably didn't sell well in the other stores. I found a few things that I was familiar with as well as some items that were new to me. I was able to try out a couple new brands too. Prices are reasonable though some things weren't as great of a deal as they claimed to be. This is definitely a store that I will check regularly to see if there are any hidden gems. Here are some tips: * Produce in the refrigerated section is most likely on its way to rotting. So check very carefully. * Check expiration dates in general, some things are nearing their end. * If there's something that you KNOW you like. Stock up bc it may not be there when you go back. * Be sure to check all aisles if you have time and aren't just looking for something specific. Inventory will change often. Parking: It's in a nice sized lot with other businesses like Planet Fitness. I can imagine that parking can get busy at certain times. Bonus they have a family and veterans parking spot. The family spot is on the perfect place to unload your groceries straight into the trunk without needing to take your kids or cart into a busy parking lot. read more

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LOVE Grocery Outlet, I'm always surprised at the type of deals and items I find there. They don't last long so it's a good idea to keep coming to see what you may find. They have some really great expensive brands for sale and a lot of items to choose from. The cashier that helped me out last time was very kind, I like this location more than the one in Winnetka. read more

Grocery Outlet - Grocery Near Me - Chatsworth, California

I used to like this place but beware if the cashier messes up your order. They give you the complete runaround. I bought wine on "wine wednesday" when it's supposed to be 15% off. The "manager" was the one who told me about it. I got home and saw they didn't take the discount off. You'd think, no problem, just show the receipt next time and I'd get a credit. Not here. The "manager" did not know how to fix it. So he suggested I come back another time, maybe the owner will be there. Then, he said he'd learn but it may take time if I could just wait while he looks at video footage. What? I just bought $200 more food and I don't want it to defrost while he's watching videos. And WTF? I have the receipt and it's about $5.50 they owed me. Now I feel like they thought I was some vagrant digging through the trash for receipts to try to somehow scam them. Anyway, if you go here, realize that you may be throwing some money away. And be careful of the expiration dates. Many things on the shelf have expired by weeks even. read more

Very clean and well stocked Grocery Outlet. The employees are very friendly and we never have to wait in line to check out at this location. We always enjoy stopping by to see the current selection, they have great deals on a lot of premium groceries. This location has a large parking lot. read more

The review on 6/10 is completely accurate with getting overcharged. When you see items on sale, remember the price because there's a good chance you will be charged full price without the sale price getting reflected. Whoever updates registers or whatnot with prices is doing a horrible job because this has happened to be quite a bit but only at the Chatsworth location. The owner/manager is great but their assistant managers aren't. They hire teenagers which is great (helps youth unemployment), but they aren't training them properly. They didn't offer the red tag specials on meats that were on the label so they had to get one of the managers on duty to void them. I get it...it happens and this is like a 16/17 year old kid. What continued to happen was they did not void the what they charged me initially so they were going to charge me full prices in addition to the sale prices. The manager who assisted the kid didn't catch it until I said it. This happened with at least 3 items. I caught another charge that wasn't voided naturally on my way out. I went back in and this time another manager had to void the charge. 3 employees and not a single one of them apologized and no I was not rude and hardly even spoke unless it was to mention that they overcharged me. ALWAYS watch what the screen as the clerk scans your items. Don't be afraid to be the person to say you were overcharged and that they need to rescan (a penny saved is a penny earned). This store will continue to to overcharge you unless more people speak up about errors at the register. Additionally they often don't even list prices on items throughout the aisles which is frustrating (again who is training their staff?). I definitely prefer the Canoga Park, Northridge, and Simi locations over the Chatsworth one but unfortunately those stores are out of the way.... read more

They have lots of amazing different and cute kitchen items! I always like to swim by cause I know they will have new and exiting things for my home read more

By far my favorite locations! Very clean, lots of great deals, friendly staff. ++ beer and wine selection is amazing! read more

We tried this market. Absolutely loved it. It you like an adventure finding stuff and lots of organic food, this is a wonderful place to shop. I think we'll be going at least once a month. We loved it so much!! read more

Always love coming here! Great service and prices. Mark is very knowledgeable in products, I love the cashiers that work here. Very friendly even when I'm in a rush. Fav grocery store ever :) read more

The plant based food is affordable. The service is helpful. The place could use a map to find kinds of food and beverage.

Never thought I'd be leaving a review for a grocery store, but here I am. Lol. My friends have started to wonder if I'm a brand ambassador for this place because I hyped it up all the time. The prices are unbelievable. They stock a MASSIVE amount of vegan items. So much more affordable than the same brands at WF/Ralph's/ TJ. And they sell some products I haven't been able to find at any other stores. This store is really clean, well organized, and every employee has been helpful. I met one of the owners and he was super kind. They like to support local businesses. You can tell they really care about their customers and the community. I genuinely look forward to every visit. You should check them out on Insta, @chatsworthgroceryoutlet for deals and updates. read more

Great for Budget shoppers. They have huge selection of products. Prices sometimes are missing from the product shelves.

Intrigued and broke, this combination lead me to finally visit this place a few miles from my residence. New plaza featuring starbucks and jerkoff in the box, (yes I know, we dont have enough of a mazed-line of cars spewing out into the streets disrupting traffic and THE crappiest fast food joint known to man, respectively in the valley at every freaking quarter mile so why not add more instead of more important and useful food establishments) and a popeyes (yay more Chinese plumper injected formula and imported chicken!) First, bonus points for being the ONLY market open on Xmas. 2nd, only 2 other people with no life whatsoever were there, NO crowds, yay. 3rd, lots of off-brand and unheard of or unusual finds here. Its like an Easter egg hunt for some groceries, so it was somewhat amusing and fun. Managed to eek out a spend of 30+ bucks; probably would've been more if my pad wasn't as well stocked (didnt really need anything) Cashier Emily was friendly and chatty, had an eyelash stuck on her eyeball hope shes ok. My finds included Biscoff Ice Cream (If you havent tried their regular cookies, you havent lived the life Im telling you) so thrilled they had their ice cream, only 2 bucks! Steak seasoning big bottle usually these are 12 bucks even at smart and final, 6 bucks here. , steak sauce, frozen wild fried halibut box fish n chips style, giant cheerios box cinnamon oats 3 bucks, 12-pack organic seaweed snak pax 4 bux, twix fun size grab bag 4 bux, interesting iced herbal mango tea bottle 2 bucks each, and organic la victoria chunky salsa for-you guessed it, 2 bucks. Grape kombucha, 2 bucks a bottle. If these items pan out and taste good, these are like 1/2 off prices on average. Almost lost it seeing 2 dollar mini avocado bags, but most were spoiled and at least half dead inside, so pass. Maybe not the best first impression right on the entrance there. Lots of stuff but really not a go to market, when you have the goods at TJ, Ralphs, Sprouts and what not. Its really like a TJMaxx of groceries, unwanted, off brand items mostly. If you feel adventurous it could be fun. Probably visit once a month to see if any nuggets here and there. read more

I normally head over here before I leave to work and Mark is my normal morning cashier. Dude is super nice n honestly makes my day better. Always has a positive attitude and very respectful. GIVE THIS MAN A RAISE!!! read more

I save over 100.00 every time I shop here. Today I got (2) 18pk Coca Cola for 3.99 each. Organic cashew butter 1.99, Hebrew National hot dogs 2 for 6.00. My favorite marinated skirt steak 3 lbs for 9.00, a big bag of real chicken strips doggie treats 4.99 and so much more.... read more

It's a step above a dollar store. Produce doesn't last, meats taste like cheap and rubbery, selection is below average, employees are lazy and useless. You get what you pay for. Better off going to Costco for selection and quality and price read more

The prices are good and parking is excellent. I will come back and recommend coning to this location. Congrats!

Not very likely to visit a 3rd time. Had a great quick first trip. Thought the prices were reasonable. On my second trip spent close to $300 and the cashier was rushing me expecting me to bag my own groceries? I went with it, but yeah at that price point I could probably just go to Ralph's + get my things bagged + assistance to my car. read more

If you open a new store in a neighborhood and advertise closing at 9pm, it's probably going to put a bad taste in your customers mouth if they walk there for eggs and you've already closed at 8:40pm. Just saying. read more

I was in with my Mom yesterday and had the worst experience. First off, I'm a fan of grocery outlet so I've been to other locations. I can't tell you how rude the cashier was. No greeting, nothing. Then there were no one to bag groceries. And the store was quiet. So I started bagging with her. No thank you nothing. Then she put all the heavy bottles in one bag which I couldn't even lift. I saw the store owner and told him my experience quickly as we were leaving. He didn't even come out of the store to find us or apologize. Unbelievable. Please go to Trader Joe's! They know how to treat their customers. Or go to the Simi Valley location. read more

will not shop here, local student at csun and they want me to leave my backpack with their staff in order to shop. i'm not leaving my very expensive computer with strangers. will not shop here just for that rule. read more

I love Grocery Outlet! I can find great products at a lower price! (Macky, my husband and I are cheap!) But this store helps me greatly with my business. GreAT STAFF, GREAT PRODUCTS, GREAT PRICES! read more

This place is amazing you get awesome deals for low prices. Only setback is that they only have 1 counter open sometimes and the lone is backed into the aisle. But I don't mind waiting considering their deals! read more

I absolutely love shopping here this place is the best especially if you want to eat healthy and trying to save some money they have deals here for everyone!!!! I came shopping here yesterday and accidentally I was rang up extra then I paid for and the manager was so wonderful and took care of my issue right away with such a great customer service and issued me a refund and also gave me a coupon $3 which was really sweet of her! !!! The girls that's work here go above and beyond. And very nice they have great customer service skills and always have a smile on their face which makes the shopping experience more happy and pleasant . Thank you ladies ! read more

Everyone is helpful and accommodating. Special thanks to Judy for her extra efforts and for Victor in the product department. Appreciate good service, discounts, quality produce and ease of check out. read more