Mark is a great guy to work with. He is very fair and very professional. I enjoyed meeting him and…read morehe gave me a fair price on my things and appraisal for others. What a great guy! I would definitely work with him again! Sue D

The nurse and aids get about 75% outstanding and 25% should not be working in patient care…read more I spent about 8 days here after having my ankle fused because I could not take care of myself. I was very weak. Mostly I got plenty of help when needed. Got meds and food on time. Got a little tired of kosher food after a week but it was ok. THE BIG PROBLEM WAS THE BED. IT WAS BEYOND UNCOMFORTABLE, IT CAUSED DAMAGE TO MY lower BACK THAT I STILL HAVEN'T RECOVERED FROM. Same beds as at Cambridge rehab. Again I doubt anyone checked these bed out before buying them for the entire facility. My back got so bad, I would just sit on it and cry all night. The nurses tried to help. Lidocaine patches, extra medication but the pain was as bad as my ankle. I couldn't wait to go home. Shame on hospital suppliers who sell beds that have a hard rod running horizontally across the bed right where you lumbar spine meets you sacroiliac. How do they expect us to recover.

This facility was a horror show and this is putting it lightly. My mom was mistakenly placed in…read morethis facility recently from the hospital when no other rehab had an opening. Unfortunately since we needed a rehab and there was no where to place her, she was placed here. Huge mistake on our part. She was there approximately two weeks ago for only two days total and it was two days too many. The building looks like converted Section 8 and that is an insult to Section 8. It's clear that it is run by the slum lords of nursing care. The minute you step in the vestibule there are random old boxes and packages thrown about. The supposed refreshed lobby looks rundown, dim, and not secure. I'm not sure I saw one security person in the multiple trips I made nor an administrative figurehead. The elevators look like something out of a horror movie and do not appear to have ever been wiped in the entirety of their operation. My mother, who is immune compromised, was on the 5th floor, which contained their COVID unit, which consists of a plastic sheeting separating one side of the floor from another and that's it. But more on that later. Upon stepping off the elevator you are smacked with a smell of rancid urine and feces, which only gets stronger when you enter a patient's room. The walls are an off white as they haven't been painted and minimally cleaned. The floors look dirty. The day room looks sad and depressing. There is NOTHING for the residents to do; the furniture is falling apart; and the scant books clearly have never been cycled out. I never saw anyone come in to clean the rooms. Only someone to collect the tiny wastebasket that is in each patients' room, which are not private. Btw, there are no biohazard large closed lid baskets to be found in any of the patients' room or out on the floors so it was concerning to understand what they were doing with the medical waste. The rooms looked disgusting. My moms sidetable still had the food contents inside from the prior patient. The baseboards had all kinds of disgusting buildup. Regarding care, it was subpar to nonexistent. My mom was wheeled in from the hospital and the sheeting and padding from the hospital, including diaper was still there the next day (nearly over 24 hours). That means they left her sitting in her own mess for that length of time. Mind you my mom was hospitalized with a urinary tract infection and now they were about to create a new one. We had to complain that they hadn't check her since intake and they still didn't come in for over another hour and a half from our complaint. In that timeframe my sister and I change our mother ourselves. Multiple times we asked to speak to the doctor but couldn't because he wasn't there. It seems the facility only has one doctor for the entire facility and he may not even be there sometimes. Similarly they only have one RN so good luck getting any seasoned care. Each floor has appears to be two LPNs or someone with less training and they are handling a significant number of patients each. We we complain that our mother had be changed the one LPN told us they were short staffed as if that's an excuse for neglecting patients. That's a administrative issue and it needs to be addressed as patients cannot be expected to get sick, injured or die because the administration has determined to cut corners. My moms condition continued to deteriorate in the two days there as we could not get the facility to get the doctor in on the weekend to look at her meds and care so she wound up with another infection and we unilaterally called the ambulance and thankfully got her out of that hell, back in the hospital and working on a better placement. If you love your family, do not put them in this facility and, if they are there, do everything in your power to get them out. No good can come of them being warehoused in this place.

I recently visited a loved one in the Voorhees Care and Rehabilitation center and I was extremely…read moreimpressed by the amazing care and respect the staff gave to my family member. I found everyone to be pleasant and very kind.

I was admitted here after a trip to the hospital. The social worker said that it was 100 percent…read morecovered. She said home rehab would not be covered 100 percent. I didn't think I needed rehabilitation. I was ambulatory, going to the bathroom on my own, feeding myself and gave myself a shower. I believe, they saw my very good insurance and didn't want to loose the opportunity. The food there, I wouldn't give to a stray dog, they deserved better food. I thought maybe it's because I had tested positive on Covid the week before and they had to serve a paper bag lunch with crap food. I was literally starving, I had to order out Saturday night cuz I was so hungry. The next day, I saw my roommate was feed the same stuff. I had asked if I could get a couple yogurts etc. I would be told sure and they never back back. I would turn on my light, a hour later they would come in ask me what's wrong I'd tell them, they would say I'll be back with your meds, never to see them again. They would just turn off my call light all night and not show back up. I was prescribed, pain medicine for pain management. Been on pain management for 20+years for my failed back and neck surgery. I was supposed to get 30mg of pain meds twice a day(12hours) I was left in pain for 24hrs and then was told, I only had to ask for the pain meds, that it was an as needed order. I was furious, I said, I did, 3 times you all just kept turning off my call light and not come back. I'm also on psych meds for Bi-polar, severe depression and helps me sleep at night. The 1st night,I received them. The next day, at bedtime I asked for my sleep/psych meds, the nurse says, your not ordered those . meds. I wanted to run my head into the wall cuz I was so angree. I was like, you can't make this stuff up. On Monday morning, I at 9am I called the front office and told them I was leaving at 10am. They tried the scare tactic about not getting scripts for my meds etc. I said, don't need them, my meds are all at home. I don't need to be here, even the doctor said I didn't need to be here, he had already told me he would write for the one med that the hospital had lost on me. So, I was properly discharged anyway and left by 10 30am. So, there is so much more I can write, and would like to but I don't have time. I'm pretty sure 'you get it' I Just wanted to warn any other potential patients or patient family members to think twice about coming here.

Do not leave your loved one here! My grandmother went here after surgery, and we quickly realized…read morethat the place was understaffed and poorly run. We had an uncomfortable experience with one aid that became aggressive with my grandma when she asked for help with the bathroom and then left her lying in bed and she had to wait for someone in dietary to help her to the bathroom. We put in a complaint and were promised that this aid would be removed from her care and that the they wouldn't even know about the complaint, but the very next night that same aid came in and began questioning my grandma about her putting in a complaint getting even more aggressive and scaring her. The beds have no railings (we were told that they didn't have them because they were a safety issue) and were very noisy and loud when the motors kicked in or when the bed was adjusted which lead to little rest. From talking to other patients it seems that ManorCare used to be a good place but after being bought out the staff's hours were cut and the care has slowly been going down as more of the employees get (rightfully) frustrated and burned out or just leave. It took on average about 30 minutes to answer the call bell, it took several days for them to change her bandages on her bed sore, and a bunch of other tiny things that lead to not only an uncomfortable experience but a scary one for my grandmother.

I am very disappointed with Brookdale Memory Care facility. My mother has been there for many…read moreyears and up until recently we have been very happy with her care. The facility is clean, the food is nicely done, and the employees have been very professional. However, the facility has decided unilaterally that they are not going to be providing any further services to my mother unless she starts to pay quite a bit more than what she is currently paying. After my mother developed a uti a few month ago, after becoming dehydrated, she was hospitalized. In that process they took her off her medications. Now they are saying that she is resisting care but rather than starting the conversation by saying that they would like to work with us and perhaps putting her back on the anti-anxiety medications would help improve the situation, they start out with indicating that she needs to leave the facility as soon as possible. It seems that the driving and motivating factor is money because they have been insisting on raising the fees by a large amount, indicating that she now needs to be fed and they need more than one person to move her from her wheelchair. Give me a break! If they were concerned about her welfare the conversation would have been, let's try to put her back on her meds (which my mother's family and the nurse practitioner was unaware that they were no longer dispensing her) and see how she does. That wasn't even an option and at this point, I no longer trust them to give her the best possible care. Consider carefully whether you want to put a loved one in a facility that unilaterally decides that they will no longer provide care once they encounter any kind of hardship or challenge with a patient. They are happy to take the money as long as the job is relatively easy - as long as the patient can feed themselves and is mobile. But as the disease progresses be aware that this facility may very well leave you in the lurch.

This agency has moved and is now located at 537 Nicholson Road, opposite the Walmart, Applebee's,…read moreacme complex. It's a huge building with lots of senior services including an adult daycare, Home Health Aides, very reasonably cost senior transportation, and a host of other programs that they offer to low income senior citizens in Camden and Burlington county. I'm very fortunate my mother lives in their catchment area as she needs the medical transportation. We've just begun this relationship with this organization and I've been impressed with how they manage to provide services even though they are operating on such a low-budget. I was happy to make a donation to them as I could see it goes directly into helping seniors like my mother. The staff there is so pleasant to work with and are dedicated and do such a good job. I will say however that because of the low budget and staffing and the reduced number of hours with the medical transport you have to make the calls in on time in the morning to schedule and it's required two weeks in advance for scheduling medical appointments and you have to call the day before to confirm every appointment. With more money I'm sure they can become more and more automated in this process or at least have more vans and more staff available. My mother said that so far the drivers were very nice and they were on time and that they drive good too. And that is high praise from my mother.

From the owner: Our MissionThe mission of SCUCS is to enhance the quality of life for senior citizens and people…read morewith disabilities, and especially those with the greatest socio-economic need.Our GoalOur goal is to keep older adults and people with disabilities living independently and active in the community and prevent unnecessary institutionalization, by offering an array of services to address the needs of our consumers and provide support for their caregivers.