This business closed it's operations in 2025 and is no longer in Kapolei. Voro Motors continues to operate in California. There's no indication that the business is closed on Yelp so I wasted an hour driving to and from it's Kapolei location. read more

I recognize businesses with true experiences and top notch service, other business owners should take note. I appreciate the info about future parts to keep my investment running. I bought 2 scooters both for me & son from ACE, he had good vibes all the way! read more

Voro Motors - Roadrunner V2 - Motorcycle Dealers Near Me - Kapolei, Hawaii

Never do business with this place! First of all the live chat sucks! And I'd you ever order parts and they are wrong , they won't refund your money. Even if it hasn't been used! This has to be the worst business I've come cross in a long time. Buyer Beware!!! read more

Great customer service and staff very knowledgeable and efficient. Took my roadrunner pro in for service and walked away with a scooter. Absolutely love the quality of the scooter and bike. read more

Voro Motors has a NEW repair person and HE IS THE BOMB!! Roland is his name and he took over for ACE, who I loved and purchased 2 scooters from. I took my grandsons scooter for repair and Roland did acknowledge that the DID have a HUGE backlog of repairs BUT he was beginning to sort them out. He kept me informed of what was going on and even called and spoke to my grandson to find out first hand what was going on. We had his scooter back a few days later as it rides as GOOD as NEW!! With Roland there I believe the backlog of repairs will be a THING of the PAST. Good man to have in the shop. read more

My son purchased a $2500 e bike from Voro motors in " Kapolei." It has turned into a nightmare. After assembling what needed assembling he inflated one tire no problem but the second one would not inflate. My husband and son tried again and again. He contacted the company who suggested many things to inflate the tire. ( this should not happen when you buy a brand new e bike for $2500. )After much back and forth for days my son found a place that would recognize his warranty and take care of the problem. In the meantime this company says take video of him trying to inflate it . Wtf I really don't understand. So the reason I say " kapolei," is because they know longer have a store front even though it still shows online they have address. Do not buy from Voro Motors because they are sketchy at best. How can they treat a customer spending that much money like that and expecting them to fix the problem that was created by the manufacturer/ company. It would have been nice to get an exchange for same model and stop making this process so difficult !!!! read more

The only Voro Motor location on the island is often closed, which is frustrating. I wasted 30 minutes driving all the way to it only to find it shuttered. When I called them, the headquarters answered and informed me that they were closed. Furthermore, the quality of their products is overpriced and of low quality. read more

This is my first review from 9/3/24 "I stopped in Voro Motors last week to look at scoot scoot scooters I met the salesman Ace. He offered to let me test ride the different scooters. It was a blast. Ace is a super nice no pressure type of sales guy. Well I did my research and returned a week later and bought the Voro Motors Emove Cruiser V2. I did test ride it around the streets and it's a beut! I would highly recommend Voro Motors and Ace for all you E Scooter and E Bike needs." This is my 2nd review from 2/14/25 Well I did stop in Voro Motors to buy my 2nd scoot scoot scoot scooter. Brandon was very professional on the sales end and I was very happy to see that had a Sales- mechanic there working on a big back log of work as the last sales rep Ace was no longer there. great to see a person there that can do it all. I am now confident if I need help with new scooter that Roland can take care of it. I have had my first scooter for the last 7 months and not one problem with it! I just wish the owner would update the shop with AC as we live in 2025 not 1972 it's stinking hot in there!! Make it look like the LA store or even better move the shop into Town, Honolulu side. read more

I purchased my mantis 10 scooter over a year ago and currently have over 690 miles on it and still going strong. Stopped in today and they helped me get fluid in my brakes no charge. Thanks for doing me a solid. read more

I purchased a scooter on June 17. I received a call that day asking if I wanted to pick it up at their warehouse the next morning as they were moving locations and doing the same for someone else. I had to work so I passed on that option. I asked the guy on the phone when I could expect the scooter as it's a bday gift for today in fact. He said I would get it in a few days. I've been going back and forth with Jim from Customer Support since June 24th. Jim assured me I would have my order by yesterday in time for the bday, ("We've noted that the order should be delivered no later than July 4th, and we will follow up promptly to ensure it's on track") it did NOT arrive. Just checked with Christian through a live chat, still no update on my order, no tracking number and no bday gift for my daughter today. I also ordered a 1-year warranty. It says it's been delivered. I asked Jim where I could find it. No response. They have my $693.30 and I have nothing. They offered to give it to me the day after my order, what's the hold up on delivering it to me? read more

They had my scooter for over three months. Their communication was bad. I had to go down there to find out what the hold up. The person in charge told me is the battery and after that I heard nothing. So I communicated with Voromotors via chat and they told it will ready for pick on date to provided. I went down and find out that the person in charge quit and there is new person. Ace was very personable and easy to talk to. Although it took another month to get my scooter, Ace did communicate with me and reply to my text. I could only give a two star because of what happened and the lack of communication from Voromotors when their person in charge quit. You have customer waiting to have their scooter service. The two star is not reflective of Ace, as his new to the company. Base on the interaction with Ace. He is a good addition to Voromotors for Kapolei, Hawaii read more

I love this store. I stopped by a few months ago to test ride a scooter and I was hooked. I saved up my money and went back six months latter and bought an Inmotion RS. A week latter, I rode it back to the store to get some adjustments. Their best employee, Ace, took great care of everything. If you are looking for a scooter in Hawaii, you have to visit this place. Go to their web pace and book a test drive. You will be happy you did. read more

Went and looked. Ace was working. What an asset to this company. He was SUPER personable and super. Made this experience one of the greatest. I really appreciate the time he took. I definitely made a friend today. Thank you so much. read more

Great selection of scooters. Great location. Only can speak for myself but service is super slow and hard to contact. Low on spare parts inventory as well. Understand that is busy but would like more info instead of a broad answer. Say if someone turns in a scooter for tire change and they say working in others right now and just drop off for now and will work on that tire when possible. Wait about a week and the following week try to contact no number just machine and the email is better but even that is slow half the time to get a response. And when the response is given it's broad saying still working on it? read more

Voro motor are good when their products have no issues but they have THE WORST CUSTOMER SERVICE IN THE WORLD!!!! I purchased a roadrunner v2 and I've complained multiple times of several issues with their product since day one. Which one I've got launched and flew off the scooter because I couldn't brake properly. I've called/emailed/online chatted almost every single day and even asked for a refund but kept getting denied. I even told one of the reps "is this how you treat your customers, it's like your telling them, fuck you we got your money you're on your own" and he said "yes basically". That is so sad, of all the places I could have purchased a scooter or bike from I chose them. First time buyer and now never again. I wouldn't recommend it especially how they treat you after they have gotten your money. read more