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    SMP Customs

    5.0 (13 reviews)
    Closed 9:00 am - 7:00 pm

    Services - SMP Customs

    Auto customization

    Car inspectors

    Auto electronics installation

    5 More Services

    Auto exterior customization

    Auto interior customization

    Suspension work

    Wheel, rim and tire customization

    Motorcycle repair

    SMP Customs Auto Customization Photos

    Recommended Reviews - SMP Customs

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    Reviews With Photos

    Kanaka MĀOLI CHAPTER (REDRUM)
    Ronald K.

    I love this place!! Nuff said. Professional! Amazing. My mechanic is Female and she is the BOMB. If you're not going here I don't know what's wrong with you!

    My Ducatti.   Thank you guys for fixing it.

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    16 days ago

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    8 months ago

    Helpful 9
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    2 months ago

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    7 months ago

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    6 months ago

    Business owner information

    Photo of Travis T.

    Travis T.

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    Photo of Yufeng L.
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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    Ask the Community - SMP Customs

    Review Highlights - SMP Customs

    I contacted Travis a Saturday morning and he met me at his shop Monday evening to drop my bike off (his shop is closed Mondays).

    Mentioned in 6 reviews

    Read more highlights

    Hog Pen - This is Axle... The next generation mechanic, it in the family bloodline!

    Hog Pen

    (5 reviews)

    Larry was the best motorcycle repair we have ever had. He serviced our harley like it was his own…read more We had to relocate to the mainland and miss his magnificent service to our harley. Highly recommend Larry!

    I have now had the pleasure of having both Larry and Chase work on my bikes and to say they have…read moredone an amazing job would be the understatement of the year! Larry got my 2003 Dyna Low running like a champ in about 1/10 the time and cost after numerous trips to the stealerships where they claimed to fix the carb issues and took my money. He went thru the entire bike and it has run better the last year then it had in the entire time I've owned it since 2008. I can't say enough good things and these guys are the only shop I'd ever trust my bikes with. Just picked up my 2006 Softail Deluxe today that Chase worked on and this is like a totally new bike. Just like Larry, Chase went thru every single thing on the bike to make sure it was to standard. The time and effort he put into it and the results of his work are outstanding. Rode home from Waipahu to Kailua and was an amazing ride to say the least. Much thanks to both of these gentlemen and if it weren't for me being sent back to the mainland I would never allow anybody else to touch my bikes ever again. This shop is the epitome of what a great business should be run like. Seeing how it is hassle free, easy to work with, and the amazing prices for the quality of work, this business is second to none. Thanks again! Marin

    BIKEFACTORY - Outside

    BIKEFACTORY

    (118 reviews)

    $$

    I was really nervous about going into the Bike Factory today because of reading all the reviews. I…read moreknow nothing about bikes but I was hoping to get some knowledge before jumping in and buying bicycles for my kids. Walked in the door, and surprised when I wasn't ignored. Even if the greeting was behind the desk, that was still nice that someone acknowledged my existence. Then, out comes someone different. His name was Alex and he was so nice and friendly. He told me all about the differences between bikes and what I should look for when choosing the right bike for my kids. Told me the interesting fact about why girl bike frames used to be different and now it doesn't really matter. Just incredibly patient and he never made me feel like I was an inconvenience or a waste of time because I wasn't looking to buy... right now. Alex was extremely knowledgeable and his ability to make me feel comfortable in a setting that I wasn't, was a pleasant surprise. He told me all the things that the bike factory could assist with if we did purchase a bike such as changing the tires, brake pads, etc. which even if we are not avid bikers, was still great information. I would hope that if and when I go back again, I get Alex to help out. He was awesome.

    I'm not one to come on yelp to give bad reviews, but this was just a terrible experience. Sorry…read moreabout it. Bike factory has the worst customer service and on top of that Stacyc is rip offs! Long story short, but we bought 4 brand new Stacyc bikes for my children for Christmas, go to plug in the batteries to charge my son's 18 inch bike which cost me mind you $1800. The battery was not working. So I couldn't even give my son his Christmas gift on Christmas because the battery was not charging. I had to wait for after Christmas until they opened the following day to go and replace the battery and they still wanted me to place it under warranty, which that would've taken weeks to get replaced and if I hadn't give. my opinion on it that I just bought the bike. This is not my fault that the battery does not work and I want a battery today. They are responsible for checking to make sure the battery and bike is working when we leave out the door cause they do have a policy once you buy the bike and leave the store. It is nonrefundable. So I said I will not leave without a brand new battery for my son's brand new bike that was supposed to be a Christmas gift so that was already terrible news to my son! Then my daughter's smaller 12 inch bike. They ride it through the dirt got some mud on it and it started to smoke and then they wanna claim that the mud had ruined the motor which I highly doubt it because the mud was just on the frame and the tires, but because of the mud on the bike, they wanna claim the mud has ruined the motor and want me to pay out-of-pocket which I had just purchased the bike for Christmas and it was still technically under the 90 day warranty! But they called and said it's not covered, right on Stacyc! Will never be buying that brand of bike probably any brand of Bike from Bike factory again! ! !

    SMP Customs - autocustomization - Updated June 2026

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