I have been in the branch near hannafords three times. each time I have greeted and or helped by a…read morelovely young woman occupying the spot neatest to the door. unfortunately there are no name tags because she helped activate my debit card today. She was personable, professional and efficient. next time I'm in I'll ask her name and drop the manager a note. He has a really good crew.

I love being a customer of the Bratt Bank. The bank employees excel at in-person customer service…read more And the bank makes a strong point of emphasizing supporting local businesses by offering increased earnings on your checking interest rate if you shop at local businesses and buy with your Bratt card. However their impersonal services, like online banking, needs a serious 21st century upgrade. Resetting your password online and getting approved to make transactions via the Bratt Bank app are not streamlined. It's a clunky process.

Longtime customer this bank is difficult to deal with especially via phone dealing with their…read morepeople ... they lack customer service skills, are generally rude fail to explain even the basics of what they offer (on line banking) try paying them your mortgage a month or two in advance ?! they are just inept. its a circus here.

From the owner: Here at River Valley Credit Union, our goal is Servicing our Members' personal financial needs in a…read morecaring manner at fair and favorable rates and focusing on maintaining long term financial stability. Visit us today online at www.rivercu.com or at one of our multiple locations in Southern Vermont!

We've used VSECU for a few different loans now, and the process has NEVER gone smoothly. We know it…read morecan be done differently, because we have used other lenders many times over the years. Our current attempt to buy a house (our 5th, though this is the first through VSECU) has been looooong exercise in frustration. Communication is poor, and often comes with attitude. We won't be using them again.

From the owner: At EastRise, we believe that banking should be a source of personal strength and peace of mind…read more Here, it's about people, relationships, and using finance to empower our members. Because everyone deserves a stronger and more sustainable financial future. Because EastRise is committed to doing better and creating better experiences for our members, both in banking and in life. That commitment is what makes all the difference.

Stopped in at this People's Bank location yesterday to grab some money from the ATM. This bank…read moreitself is conveniently located off Canal Street near Price Chopper and a few other stores. The biggest critique I have is that the drive-thru ATM is located behind one of their teller windows so be prepared to wait for a whole if you just need to get some cash out.

We've had multiple accounts at Chittenden and then People's for years, but they recently instituted…read morea $25 monthly service charge and a $7,500.00 minimum cash balance. We are closing our accounts and moving to another bank in town.

This bank seems to think they are above the US courts. They…read moreadvertise as being very humanitarian, but will not help an Alzheimer sufferer to get her affairs in order, even with a court order. They claim this is "Policy."