Reserved a cab months in advance because we were from out if town. The morning of the ride I get a…read moretext saying it would be 100 for an 18 min ride. I said ok because we are stuck. I then get a phone call from the driver asking for ne to pay more money because he has to drive 20 min to get there. I say no because it only cost us 48 to get from where he was to our location and he says ok. I go straight to Uber to see if anyone is available, there is for 44 dollars. I cancelled our ride as I did not feel comfortable riding with someone who would as for more money.

Claims to run 24/7…read more Needed a 4:30 am pickup to airport less than 2 miles away. Called at 9:15 pm. Voicemail box full. Sent a text message - no reply. Very lucky to be able to schedule an Uber driver Avoid.

Ripoff: the owner charged me $55 to go 11 miles! The driver wanted a tip on top of that.read more

We needed a ride to the airport last minute and came across Burlington VT Taxi on a yelp search…read more The driver was very easy to communicate with and came promptly on time the following early morning. He really knew the town. The car was clean and he drove smoothly and safely and got us to the airport at the perfect time. We also really appreciated him wearing a mask during the ride since we have immunocompromised family. Would use again!

Rode with Tim for about 3 hours through Vermont, and was a great experience. Tim was punctual, very…read moreconversational, and was very knowledgeable about the area. I'll absolutely contact Tim again for future rides in the area.

I have known Tim for a few years now and I just can't say enough about him and the service he…read moreprovides! If you have to travel it's so very nice to not have to worry about anything. You sit back and enjoy the journey. Tim is always on time, reliable, dependable and makes long journeys quite comfortable! I'm not a person who enjoys flying and also enjoy the privacy during long journeys that Tim and Capitol Car Service provides. I highly reccomend using Tim and Capitol Car Services for your travel needs!

Received quote via email for 2 passengers from Burlington airport to Morrisville for my teenage…read moredaughter and classmate heading back to college. Quote was $110. After driving away from airport the driver tells my daughter the price is now $125, she doesn't argue as they are in the middle of nowhere and they are scared to be kicked out in the middle of nowhere. Upon arrival at the destination the driver says to give him the $125 or he will keep their luggage. I emailed Zaki, who gave me the quote, he tells me just give the driver $120 and they will give back luggage. After a lot of arguing and letting him know I will be reporting him to the Taxi Admin of Vermont, he instructs driver to release the luggage. I have 2 very terrified girls who are now thankfully safe. This company is using bait and switch tactics. I always try and support minority owned businesses, but will NEVER use this service again. I am waiting on a call back from the taxi admin and will be taking this issue as far as possible. The money isn't the point, it's the fear and intimidation they use to get more money.

DO NOT USE THIS SERVICE. I took this taxi only three miles, with a guy named arif, something that…read moretypically costs $9-$11. When I called they wouldn't tell me how much it was but I figured the driver would. I had some issues getting a lyft so was hoping to get to a family member experiencing a med emergency after 45 minutes of waiting around. The driver didn't respond when I asked him the cost- I thought he was nonverbal since he just pointed to gps, when I asked again and gave directions. When we got to Winooski the guy charged $30, cash, and locked me in the car until I did it, and spoke perfectly fine. It was a ripoff. I tried calling the company and they didn't pick up, and since I was heading to an emergency I paid the money so he would unlock the door. They'll be reported.

I actually tried calling this service MULTIPLE times in a row. Each time the phone was answered…read moreand no one talked to me directly. I did hear in the back ground, a BUNCH of yelling/arguing which I would only assume would be the employees. Not quite sure if my connect was terrible I called for the final time. An angry employee answered and rudely stated he had NOTHING for me and hung up on me. NEVER. EVER. AGAIN.

Their not "QUICK" by NO MEAN.....AND, some drivers are RUDE and INCONSIDERATE…read more Also when ur checking on ur rides/ setting up. They don't do 24 he servuce, no early mornings before 8 (from personal experience trying to set up ride.) And the person taking ur call is very RUDE.

Prompt arrival and smooth trip to the airport in the rain. Reasonable price. Recommended!read more

These guys are by far the best, fastest, and nicest cab drivers in Burlington! The best part is,…read morethey always end up being less expensive than the standard, Burlington cab services, which I've found to be unfriendly, late, and overpriced. I've been using Dunwright for the last couple of years. Their drives just rock! When was the last time you got in the front seat of a cab and the driver gives you a big smile and a high-5? Probably never if you haven't ridden with Dunwright. If you hate riding in cabs because of bad experiences in the past, give these guys a try. There's a reason their ratings are so good. It will be obvious to you when they come pick you up!

Great car service for the area. They drove our big group around all weekend and provided great…read moreservice. They braved some storms for us and got us there safely. Chris was wicked fun. Way better than Uber!

The worst experience I've had with any business, and it's not even close…read more My driver was great, I want that out of the way right away. Very kind guy, had great conversation with him in our 30 minute drive. I had requested a drive to my job, at Topnotch Resort and Spa in Stowe, VT. This is in no way a knock on my driver. He did a 10/10 job. Their website says they take ALL MAJOR CREDIT CARDS (see photo). They do not. The owner, Ricky, sent me a confirmation text saying "80$ + tip cash" I took this as, I could pay the 80$ for the drive with my credit card, and then tip my driver in cash. I didn't have enough cash on me to cover the trip, so I told the driver I would call in my payment. He agreed, I tipped him, and I walked into my office. By the time I set my stuff down, and got on my phone to call Ricky, I saw a text from him stating that he called the police. I tried to converse with him, and explain myself, and he tried to guilt me by saying he was taking it out of his driver's pay. The possibility of this being an honest misunderstanding never crossed his mind. He immediately started attacking me. It got to the point where I stopped responding, because I didn't feel comfortable talking to him, until I spoke to the police first. Ricky sent the police to my place of employment, and embarrassed me in front of my coworkers, and more importantly my clients and guests of the resort. During the exchange with the police, the driver, who stayed to let them know that I did NOT refuse to pay, put Ricky on speaker phone. Ricky called me poor, and insulted me repeatedly. The driver made sure that he knew he was on speaker, and he either didn't listen or didn't care, because the officers and I heard everything. I do NOT recommend this service to anyone. I have never made a complaint against any business, and my experience was so bad it compelled me to file one through the BBB.

These guys do a great job. First of all the website is top notch. They send you text messages to…read moreconfirm everything. The communication is awesome. This morning I had to leave for the airport at 0420. The guys calls at 0408 to tell me he had the wrong address. I told him the correct address and he was right on time. It was an excellent, comfortable trip. Nice job!

I was reluctant to use this service due to the inconsistent reviews on Yelp, but a coworker…read morerecommended it, so I tried my luck. Overall, I couldn't be happier with the experience. The dispatcher, last night, took my reservation for a 3:20am pick up and instructions regarding my obscure location (a condo within a complex). My driver, Thahn, showed up ten mins early and I received a text that he had arrived. He was very polite, his vehicle was clean, he drove appropriately (not fast, but no lingering and straight to the airport). His rate was fair (comparable to Uber), and he helped load and unload luggage. It was a very pleasant experience and I will definitely use Green Taxi in the future.