This was a really disappointing experience. Whitney, the owner, responded to my request about a…read morequick turn-around cleaning of a large house, explaining that she could have a team there a couple of days later. When we discussed the details, I explained that the house is very large (over 7000 sq ft), that the house needed a deep cleaning (particularly the kitchen) and that work had to be completed by noon, but could start as early as 8. She said for a house our size it would be a team of 3 or 4 people, at $50 an hour per person. I asked to cap the charge at $400, and explained that my brother, who was at the house, would direct their priorities. This morning, 2 cleaners showed up at just before 9am. They insisted that they start at the top of the house and work their way down, even though my brother made clear that the kitchen and first floor were the priority. Three hours later, they had cleaned the top two floors but not the first floor. Because we had a hard stop, the job wasn't finished. My brother told me that they moved very slowly and that the work they completed was fairly average. I called Whitney and she apologized, saying that the team should have been there at 8, but that the dollar cap I had put on the cleaning was a big part of the problem. I certainly understand that if we had asked for the entire house to be cleaned top to bottom, but we specified priority areas because of the time and cost limitations, and the cleaners said it "wasn't their system." While I very much appreciate the quick availability, I am very disappointed by the shortcomings and I definitely would not use them again.

I wish I could give these folks a great rating as they were very friendly. Unfortunately my house…read morewas "cleaned" for two hours & I barley saw any results. The owner & I discussed a deep clean. I was also charged for one, this is not what I received. Upon me asking for her to send people back to clean what they missed, she told me I would have to pay again. For the amount I tipped each cleaner & I paid hourly - I truly expected a shining home. Not worthwhile. Call someone else to clean your home.

We hired Zulia to deep clean a house before we moved in. She went above and beyond - the house…read moreneeded more help than one day's worth of work, so Zulia came back the day following the initial clean to finish up. The house is now pristine and ready for us to enjoy! Zulia's commitment to finishing the task is a testament to her work ethic, professionalism, and dedication to her clients. Her pricing was very reasonable, and we look forward to having her back soon for regular cleanings.

I am still somewhat in shock of how poorly Zulia "cleaned" my home. Despite being hired for a move…read moreout deep clean, in which she shared in writing the tasks she'd do, one of two toilets was left uncleaned, light fixtures were untouched, she didn't mop half of the home, the paint on the exterior of the refrigerator was scratched beyond repair, and much more. Zulia also increased the cost of the clean halfway through to $800 (despite sharing in writing a significantly lower estimate beforehand)- for a 2 bedroom, 1.5 bath home. I communicated my disappointment with the state of the house upon completion, even sending photos of missed areas, and she maintained that she "did the best she could" and took zero accountability. I'd estimate she cleaned roughly half of what was promised.

"Very satisfied with the cleaning service. They were on time, thorough, and left my house looking…read morebetter than ever. Will definitely use them again."

After only a few appointments with Gracefully Green was there clear evidence of their highly…read moreskilled and meticulous capacity to conduct quality housekeeping. While this company is small and privately owned, the staff are experienced, knowledgeable, but also kind and personable. Even with scheduling, this company is accommodating and flexible. I personally have more than a decade of professional experience in the hospitality and service industries, an experience that has consistently maintained a high standard for crucial aspects of the business like "good housekeeping". The crew at Gracefully Clean continue to impress me with their equally high standard for cleanliness of a home and respect for its arrangement. I would not have the amount of time and opportunity to focus on my life and my work if it were not for the diligent attention of Gracefully Green Cleaning. I highly recommend this service to anyone in the Burlington, VT area.

Really friendly and swift service. Excellent communication and did a thorough job. I'll be using…read morethem again!

We had just moved back into my home that I had been renting to tenants who destroyed the home…read more Their team was highly professional and exceeded our expectations! Would use them again!

They were very respectful ov my home, worked efficiently and…read morevery reliable. They cleaned above and beyond with things like wiping baseboards, dusting hard‑to‑reach areas, and organizing small clutter.

I have used this company for both residential and commercial projects. I have used them for…read moremaintenance cleaning and one time jobs. They are always ready to work and prepared for any task. They are very detailed orientated, great communicators and a pleasure to work with.

Hours worked vs hours charged do not match up. Watch billing closely. Would not recommend based on…read morethis discrepancy alone, although we could say a lot more.

I couldn't be happier with Michelle Nolan's cleaning service. They did a fantastic job with a deep…read morecleaning. I find their prices are great. Very professional, and I could not ask for anymore. If you need a cleaning service, I highly recommend Michelle Nolan's cleaning services. #1 cleaning services. Kathy King