Nancy Vu is terrible at her job. Doctors don't have compassion for patients, don't care about their work, and just want to take money from patients. My 85-year-old grandmother, who is seriously ill, spent a lot of money on this ignorant doctor to get her documents certified. But in return, there is rudeness, loss of money, and incomplete documents. Nancy Vu should not continue to practice. She is the 1 heartless doctor with no professional ethics that I have ever known. Nancy Vu làm việc quá tệ. Bác sĩ ko có lòng thương bệnh nhân, làm việc ko có tâm, chỉ muốn lấy tiền của bệnh nhân. Bà tôi 85 tuổi đang bệnh nặng đã tốn rất nhiều tiền cho bác sĩ vô ý thức này, để đc chứng giấy tờ. Nhưng đổi lại là sự cọc cằn, thô lỗ, mất tiền, và giấy tờ ko đầy đủ. Nacy Vu ko nên tiếp tục hành nghề. Bà là 1 ng BÁC SĨ VÔ TÂM KO CÓ ĐẠO ĐỨC NGHỀ NGHIỆP MÀ TÔI TỪNG BIẾT. read more

Dear god. They get $to refer to an mri in their building so three weeks after i have made an appt elsewhere they call me. Why so soon?? They say we get results faster. Is it 1960? Whats faster than online email? read more

Worst experience ever. My first review and I'm sad it has to be a bad one. After reading a ton of reviews it shows this is an on going problem and they office should've been closed for ever ago. Not only did I call within business hours but I also called right at the time of opening only to get hung up on, and once while they were open, I called like 7 times and on the 8th she answered asking what I needed and when I told her I wanted to book an appointment she said they were closed and I cloud call back the next day. Little did I know they were closed the next day ‍‍. If you don't want to talk to people or do your job quit and let someone else take over no reason to make everyone's life miserable just because you are. read more

The female receptionist is one of the rudest I've ever met. She has a constant resting B face. every time I have come to this office I come to the window and she never looks up to acknowledge that someone is even standing there. NOT ONCE. She deliberately ignores you, and then if you try to speak to her she does not move her head to look up she only looks up at you with her eyes in complete disgust. Like "how dare you speak to me animal" I honestly do not know how this female is employed. She's superior than everyone she comes in contact with. Why she wastes her precious time being a receptionist when she's too good for such a peasant job is completely beyond me. Someone needs to give her a reality check and remind her that she isn't the Queen of Westminster. read more

I've been seen Dr Vu to treated carpal tunnel syndromes on my hand and elbow. She was patiently spent time to explain my problems and taught me after cares. She treatment me a shot and prescribed a medication to apply. My condition have been much much improved. Thanks her cares. Also, she answers patient's calls herself, that's a plus. read more

I wish I could give 0 stars! New patient appointments book over a month in advanced...And it's not because she's such an outstanding dr. They command you be there early for your appointments just so you wait an hour after your appointment time. Idk what takes so long because I waited for an hour just so Dr Nancy Vu can talk to me for 5 minutes. The guy who works here lacks all professionalism. He's rude. I called because the Dr prescribed me a medicine not covered by insurance and my pharmacy was trying to contact them for 2 weeks. The guy said that's a lie! Lol he then tells me FINE I CONTACT YOUR PHARMACY and hangs up... yet he didn't take my name so how does he know who to call?? These people do not care. Her office is garbage. It feels like a bathroom in Tijuana. She has ONE patient room that looks like a hoarders room. Not clean at all. Can't say much about the Dr since I only dealt with her for 5 minutes, but her office and staff represent her so bad. If all these reviews don't scare you off I'm not sure what else will... read more

If you want to be talked to like a farm animal this is the place for you. Absolutely horrible staff! Canceled my appointment before even meeting Dr. Vu. Asked the man at the front to email me the new patient paperwork so my elderly father wouldn't have to fill it out at the office on his first visit. He yelled at me and said "YOU GIVING ME TOO MUCH WORK". Excuse me?? Would you like to spend the time at his appointment explaining to him the paperwork??? I'm saving YOU time. I cancelled the appointment immediately (WHICH I MADE OVER 2MINTHS AGO). Your job is your patients. I didn't ask for you to drop everything and send me the paperwork in this exact moment!!! I asked for you to send it before his appointment so we could ultimately save YOUR time. Reading by these reviews, I don't think Dr. Vu cares enough to retrain the staff she has. read more

After getting a referral from my doctor to call this place I did and I'm glad that I'm not going there the girl that finally answered the phone after several rings picked up I told her I needed to make an appointment and after I told her that I had gotten a referral she's like that can't be fax don't work and hung up on me so I called back and rudely asked me what kind of insurance I have I told her and she tells me doc don't have nothing till July I told her again I got a referral and I was accepted she didn't want to listen to me so she hung up again I will not be going there they need to take peoples illnesses seriously read more

Be prepared to wait 2 hrs + for ur appointment. Words of advice either pack a lunch or order Uber eats , because it's going to be a long wait. read more

Dr. Vu is one of the best Neurologists I've ever been to. I've been seeing her for years and I have never had a doctor pay more attention, listen and honestly give advice. She'll take you seriously and help you find solutions that are right for you-and she won't stop until she does! I also love her great suggestions about natural, simple, everyday things you can do to improve the quality of your life. Her naturopathic advice (ex: turmeric as nature's Advil, Cognitive Behavioral Therapies, just going for a walk, etc.) have really helped me personally, as I do not like taking any prescription drugs I can avoid. She'll take her time & work with you, thoroughly! The greatest thing about her is that she doesn't judge you. She TREATS you & very thoroughly follow up with you. THAT'S a great doctor. read more

Dr. Nancy Vu is hard to peg. The visit was a bit unusual: 1) the front desk does live up to the reviews--she needs an infusion of interpersonal skills 2) the assistant spiked the sphyg for checking my daughter's blood pressure to 260, tight, painful, THREE times as he answered TWO phone calls--terrible bedside manners 3) Dr. Vu deserves a large window suite, but instead she works out of a cluttered tiny cell no bigger than 5'x7', without a window 4) Dr. Vu deserves to retire because she made it clear that she is tired of "patients dumping their problems on me" and that patients come "expecting her to be an expert". She said she was "spending a lot of time talking" to us, 2-3x in one office visit. 5) when I asked for a superbill, after paying the CASH-only fee of $100 for the office visit, what I got had no doctor's info on it whatsoever, relegating it to useless documentation. 6) did I mention CASH-only fee?! No one mentioned CASH ONLY during my TWO phone calls to the office prior to the appointment. It was collected BEFORE I got to see the doctor. The receipt was a cheap thing one could get at Staples or Office Depot, no doctor's info on it. I smell something really fishy relating to Uncle Sam/IRS. 7) Dr. Vu might benefit from teaching tai chi or reiki instead, to suit her overwhelm with patient care and age. 8) She did spend a lot of time with us talking about posture, lifestyle, diet...all relevant to health, headaches, etc. We left with a Rx for antihistamine (not sure how she diagnosed allergy) and imaging referral. 9) About 8-10 people waiting in the office and outside; maybe she did spend an unusually long time with us. That said, she seems to have worked beyond what is good for her own health. The office staff needs to retrain for professional, courteous patient care. CASH only is suspicious. We would NOT go again. read more

I booked my appointment a month in advance. My appointment time was 11:00am, but I was asked to come in at 10:30 by the staff. I figured it was to fill out new patient forms, which would've been fine if it were a packet, but it was literally two short forms that took less than 5 minutes (and I have a hand injury that prevents me from writing fast). I arrived at 10:20am and was not seen until 12:00pm!!! WTF. Why bother making an appointment? Why ask me to come in early? This whole thing was a serious waste of time! The front receptionist (a lady with tons of make-up) was highly rude and kept rolling her eyes whenever I asked questions (like when I asked for the new patient forms). At 11:45, I asked her how much longer would it be before I was seen. She rolled her eyes and told me to ask someone else. Wthck! The other man told me I was next to be seen. Was I? NOPE!! I've been to this office twice, and both times I wasn't seen until an hour past my appointment time. Dr. Nancy Vu never once even touched me or made a diagnosis on an injury I've had for over two years (at the time). Her solution: "You're young, you'll heal fast." Well, I did not heal fast, as I'm still suffering from the same pains. I asked to be referred elsewhere. I cannot stand these types of people! Horrible customer service, lack of empathy, and unprofessional altogether. read more

Dr. Vu is great and is very understanding! She listens to your needs!!!! Been seeing her for years.

Dr. Nancy Vu saved my brother's life. The staff is so kind and compassionate. My brother would be paralyzed from the neck down if it wasn't for Dr. Vu's quick expertise and Instructions to go directly to the emergency room. She could've simply blown us off like all of the other medical doctors we had seen in the last 30 days. Thank you to her telephone staff that recognized the urgency in my voice when I called. They are all my heroes. read more

Zero stars if possible my insurance sent me here made an appointment they had nothing available until 3 months out which I was like ok. 1 day before the appointment someone call me to cancel wouldn't even let me reschedule my appointment when I call back to try an make an appointment the guy that answer the Phone was super rude I try to reschedule with him he told me they had nothing left until another 2 months I told him that wouldn't work because my approval will expire he just told why don't you go to another doctor then. So unprofessional read more

The doctor and her staff were outstanding Dr. Vu Took her time and listen to me. She truly cares about her patients and their well-being. I can't say enough about the doctor, she doesn't make you feel rushed. She doesn't jump to a diagnosis and does what's necessary in evaluating you and comes up with the best treatment plan. Her honesty is one thing that constantly brings out the best in the medical field. The doctor was extremely informative and helping me setting up a medical team. This was for my best medical outcome. This Dr. truly cares David Laguna Niguel, CA read more

Vu Nancy T MD - Family Practice Near Me - Westminster, California

Wow, most unethical staff and medical office ever. I took my grandmother here and our experience was beyond terrible... Dr. Nancy was just the queen of rude and trash. The patients were mostly Vietnamese elders and did not speak or probably understand English. My grandma doesn't either and we're Cambodian. I was sitting in the waiting room waiting for our turn to meet with the doctor and long story short: the staff was telling each other out loud in English that these old people just want free things, they only come here to get their moneys worth. Then the doctor has the audacity to meet with my grandmother and I and assume I am not American?! She starts asking me when I came to the States and asks me why did I bring my grandmother (for dementia and other reasons), she then proceeds to yell at me in front of other clients in Vietnamese and uses the word "Cambo" to call me out like that? Dr. Nancy Vu, I'm appalled that you would act like this. I guess it's not a surprise since you lack any stars on here. She even told me that my grandma was too old, why am I bringing my grandma to her when she's already about to die? ^^^^ really? Dr. Nancy, you better watch out. You could get your license taken away and you can bet I'll let the medical board know of how you run your office and treat your patients. read more

Never before have I been to such an unprofessional medical office. Not only was the staff arguing loudly with Dr. Vu, but Dr. Vu was also discussing a patients mental state loudly in the waiting room for all to hear (The poor lady looked mortified). Dr. Nancy Vu herself was rude and abrasive from the start of my visit, and didn't seem to want to listen to anything I was trying to describe. I had been looking forward to this appointment thinking that a Neurologist would help me get some information about what I was going through, but I left severally disappointed. It was literally the worst Doctor experience I have ever had. read more

Dr. Vu is an excellent neurologist! I don't mind driving to see her because she takes the time to listen to me and understands my situation not only physically but emotionally. I really appreciate her wonderful approach to medicine! Her staff is friendly and professional. She works hard and sees as gets to many patients which is wonderful!!! Thank you Dr. Vu for your great service! read more

Dr. Vu has been my primary care physician for some time. Every time I make the appointment, it gets delayed for an hour. Today I came into my doctors appt. at 10am a bit early. I arrive at 930 to see a full room of patients going into the hall. I see staff behind the counter talking amongst them selfs . I write my name and stand(no seats available) and wait for 20 min! The line has not moved. Then the doctor walks in for the first time of the day at 955am !!! Wtf my appt at 10 and 20 ppl ahaead of me. This is my life in your hands wtf. I have a schedule too! I am going to have to leave today without my medications filled. Hopefully hopefully hopefully I don't die! A doctor arriving 2 hours late with no apology to her group of patients is truly beyond me. I thought some reviews were jokes but they're the real deal... don't find out for yourself read more

Star given was not deserved. I must rate at least one star to continue with my review. This doctor must be extremely busy because she is requesting that her patient (a family member of mine) to call her office each morning to see if she can squeeze her in. Guess you can't be both...either a doctor or a customer service specialist. Just a suggestion if you are too busy to follow up with the loyal patients you have maybe you should take down the sign "now accepting new patients" until you're all caught up; oh and just in case you're looking for that sign...it's just a figure of speech. Like the saying "common sense..LOL...not so common". read more

Dr. Nancy Vu , MD, Neurologist provided me with Outstanding care. She says it like it is, she doesn't mince words and I sure appreciated those qualities she brings as my physician, Neurology Specialist. In addition to those qualities, her evaluation, diagnosis and treatment.... are top-notch. She took her time with me and she listened to my concerns and addressed each one. She was very thorough with arriving at my diagnosis - she even did a highly specialized test for me to determine specifically my condition and advise me of her treatment plan for me. It's so refreshing to have such a knowledgeable specialist available to me who does such a thorough job and helped me so much. My issue resolved within a month after my office visit and following Dr. Vu's at home treatment/care plan. Dr. Vu is an Outstanding Doctor. I recommend her highly. She really takes things to the next level in providing her patients with full-scope care. 5 stars from me : ) read more

Can I say WOW! Nancy Vu, M.D. is the real deal! Quick history; I got hurt 3 decades ago on the job and have been to every type of specialist in existence to try and deal with the crippling pain that one horrible moment has caused me, destroying my life and robbing my dreams. From Eastern and Western medicinal philosophies to everything in between. From high-tech-Tens-Units and electric-stim acupuncture, regular acupuncture and chiropractic (each for 20+ years) to Kineseology. Some before - during and after 5-failed lumbar spinal surgeries. Hanging upside down to hydrotherapy to full bed rest (in a $3,500 orthopedic adjustable bed) to yoga and PT and all the so-called experts in each of their fields for 30-YEARS. Over half my adult life. The point is I have never encountered a more caring, patient, nurturing passionate and compassionate physician than Dr. Nancy Vu! Period. She saved my life from a collapse in the health care and pain-relief system - where all docs and even pharmacists are running scared of their own shadows, freeing me from intolerable pain and troubles while finding the solutions to my specific needs, and I assure you this little gem of a human being - who actually embodies her Hippocratic oath - with a huge heart will do the same for you! If you have any specific questions as to effective treatments for the spine and neck, body alignment, supportive pillows, sleeping issues, adjustments, etc. that truly work, that I have found in all these years, feel free to email filminsight@gmail.com Tell Dr. Vu Dane sent you. read more

From the beginning, my mom and stepfather realized that it would not be a good experience. The waiting room and the back were both dirty and it smelled bad as well. Dr. Vu was over an hour late. People were waiting outside because it became so crowded. She was in the doctor to see someone about her wrist and didn't bother to call her office to inform everyone. The nurse who took his blood pressure did not know where to place the cuff, and wouldn't let my stepfather move it. Good sign. Dr. Vu should not be a doctor. She is not compassionate or willing to help. Literally she talked about herself, her family, and gave some really poor advice on what my stepfather should do for his headaches. She told him to do stretches for his neck. He told her he is in physical therapy and does stretches for it and his back. She told him to stop stressing and take long walks. But he cannot because he has liver issues that have drained him of energy. The neurologist proceeded to tell him to take tylenol... To someone who has liver problems. He said he cannot because of it--so have many of his doctors--but she said 2 a day won't kill you. Talk about ignorant. She would not listen to anything he said. She interrupted him constantly and wouldn't even consider what he was saying. All of her "solutions" for him were something you learn from your mother when you are little. She really shouldn't be practicing medicine and working with people if she is going to treat her patients this way. And they waited 3 months to see this "doctor." read more

Dr. Nancy Vu, MD, Neurologist helped me get a major diagnosis I was suffering from. Now I'm getting treated! : ) Then my insurance changed and I had to find a new MD to prescribe my meds. Again Dr. Nancy Vu, MD, Neurologist, and the super office administrator, Mr Quinn, helped me get my prescription renewed! Thanks! They can be busy but be patient and they will actually help you instead of just milking your insurance like some other providers. All the other poor reviewers are wrong for prejudging based on first impressions of the small office, and being impatient about a busy doctor. All that is superficial. Also a lot of medical issues are not yet treatable by any Dr. And it's critical to be a good patient by learning as much as you can and describing to help the doctor diagnose. Dr. Vu helping you is the only thing that really matters! Dr. Vu is an Outstanding Doctor! 5 stars! : ) read more

I have been seeing dr. Vu for several years because of chronic pain from a work injury yes she is very busy yes the office is always packed but when I see her she always takes the time to explain everything to me how I should be taking care of myself and some of the do's and don'ts that I should or should not be doing I think the staff is overworked but everyone there is always great to me highly recommend read more

Thank you Nancy Vu, You are a rockstar doctor on yelp. I have witness first hand your amazing compassion as a doctor twice. Both times expressing in great detail the extents of my accident for you not to listen. I answered your questions and you made it sound like my episodes where because of my lifestyle choices. You accused me of being pushy and got in between my wife and I in a discussion. I also waited a month for each appointment. And each time waiting an hour in a half both times. The office is dirty and I have to go back to face the beast. read more

I don't have the greatest insurance since I don't make the greatest salary, and so when I talked with my doctor about some seriously disconcerting neurological problems I've been having, she helped me obtain a referral through my unfortunate insurance. That referral was with Dr. Nancy T. Vu. Now, I cannot speak to her expertise since I didn't even get a chance to see her, so this review will speak to the horrible office staff and scheduling there. I obtained my referral on April 19th and hurriedly called to schedule an appointment. I was told by their staff that the soonest I could see the doctor was June. After the initial shock of having to wait months for answers to what was going on with my body, I thought there was nothing more I could do, due to my coverage. I made the appointment and waited. No phone call came for confirmation of my appointment or clarification of the costs I would need to pay. So I called them to find out what was going on. The phone was answered by an Asian man who only responded, "Yes - hello?" No "Thank you for calling Dr. Nancy Vu's office -- how may I help you?" Just an impatient "Yes - hello?" I told them who I was and said I had not received a call about my upcoming appointment. The man tersely responded that I had no appointment because it had been cancelled since the doctor was on a 60 day leave of absence. Stunned, I asked why I was not called and informed, to which the man responded that I was called yesterday according to their books. I have checked my phone records and I can honestly say that I received no call and had no voicemail. I told the man that it must be incorrect as I had received no call, but he refuted me saying I had been contacted. Rather than go on about why they would even wait to "allegedly" call me yesterday, since I'm assuming this 60 day leave didn't happen yesterday, I decided to lay the argument aside and ask when I could reschedule. Not until August, I was told. At that point I couldn't go any further, gave a cold goodbye and ended the call. I understand doctors can get busy. I understand that doctors need vacations or emergency family leave. However, I cannot understand how any doctor could employ such inept, impersonal, uncaring staff such as I have had the displeasure of dealing with. Now I have had an issue with my body that has had me stressed and a bit scared about for months now without a doctor to provide aid or answers and I am no closer to those answers. In fact, I feel further away. I WILL NOT be going to Dr. Vu, even if she is a wonderful doctor. If anything, I've been inspired to warn everyone about the awful staff and terrible wait they are about to face. They provided no help or solutions, only further complications. I could have been seen by another doctor by now rather than wait on something that was actually nothing. I've read some of these 5 star reviews and they sound fake -- paid for even. Be very wary, dear people. Find a doctor whose staff will actually help you rather than compound your problems. read more

Terrible experience from beginning to end. Dirty, cramped office. On the day of the appointment, the staff is suddenly unable to find authorizations on computer, required me to hunt down the info and have it fax over to them. Incompetent staff is also incapable of taking a blood pressure. The doctor herself is no better than the staff. 5 minutes in, and without looking at any of the dozens of lab test and procedures, she makes some snap judgement and then answers her cell phone. I'm dismissed with a wave of her hand. Is there a rating below 1 star? read more

The wait was totally worth it. Really took the time and cared for us. Gave us great advice. Didn't push us one way or another. Tried to help us in many ways and gave us many options. read more

This is kind of late but anyways. I been here a few years ago. I was around 16? 17? I forgot but what I can say about this "doctor" which I don't know how in the Lord's name (forgive me for using his name in vain) she even became a licensed doctor, nancy; is that she's beyond viet cong vietnam moi qua rude. I'm not bashing on Vietnam but I know how their old fashion hospitality goes. She has no filter. Like even without a filter, it's common knowledge not to be so stupid. I can't find a word to describe how she is. Every review on here..the negatives one of course are true. Back to the story. I was 16. Came in to get a check up. I have epilepsy btw. Well while getting check up, Nancy asked me what do I want for my future like do I want to be married and have a family. I told her yes. This b!tch, had the nerves...the audacity to tell me...hell, I'm going to quote it. "Why? You shouldn't. I don't think any man would want to deal with your epilepsy condition." I was sitting there. Shocked. Speechless. Again..I was young. My mama which was sitting next to me, taught me to be well mannered and not to say anything that I wouldn't want someone to say about me or to me. I have to admit, I kind of regret it but like my mama taught me, never scoop down to a shitlife person's level. I eventually told my mom what that hoodrat told me. Mama bear was pissed and told me that I should've translated what that bish told me during that moment but knowing mama bear, she wouldn't have taken that sh!t from that nancy bish. Mama bear doesn't like it when someone harms her cub aka me ^_^ Man, nancy, girl you better straighten up your act. Just because you're a doctor, it doesn't gives you higher power than everyone. Anyone can become a doctor if they put their heart into it. You can't just bash on people and be mean to them to make yourself feel better. That's not right. That's not right at all. All I have to say is that the only reason why people put up with your sh!t is because their insurance only covers it, they don't understand you, or either they're too old to even deal with you (most old people are humble. That's why I love them). Well what brought me back here, well almost did, was a few weeks ago. I had a mini seizure and I just wanted to go back on meds. ( I was seizure free after 19. I'm now 24.) Anyways. My doctor recommended me her. I was like damn. But you know, people changed. So blah. I made an appointment with her. The guy on the phone sound like a trainee, not knowing wth was going on. He schedule me June 29. I called during April 23 btw. I was like mmkay. Whatevers. But he said that was the earliest date he can schedule with me. So sure. I asked twice for the date and that my name was marked on that date, just to make sure I will be on their schedule. June 28th came. I called the office to make sure my appointment was right for the 29th. Turns out they didn't even schedule me! Wtf. You're telling me I scheduled my shit a month ahead and you don't have me on your shit when I asked you twice if my name was marked on that date. They asked if I wanted to come in 4 hours after my scheduled hour. Um no thank you. Man. Fawk you nancy and the idiot that took my appointment. I hope your office gets shut down. Pieces of unprofessional lard mother fawkers. Btw. I don't need your med talk or your slip to get medicated. Thanks to Google and youtube. I now take CBD oil abstract. Been seizure free since. It's way better than that 80 dollar (40 pills) med you proscribed me a few years back that gave me side effects. Kiss my ahole. Again, straighten up yourself; especially that personality of yours and hire experienced office staffs. read more

Haven't met any one that's so unprofessional and uncompationate as Dr. Vu . She is very rude and doesn't seem to care about her patients or their best interest. She wanted to take my brother off his seizure med cuz it cost the government too much money like wow really?! Is that all she cares about the money anyone that practices the way she does should not be in the medical field. Definitely do not recommend her not only does she insult you but treats you in a very disrespectful manner and no one should have to experience that. read more

Great Doctor, she gets the severe chronic neurological patients and with tough straight forward talk and input, she gives the truth without fluffing or padding it for us. Her staff does very well for the patient load, they are always extremely busy but remain friendly. Lastly, if you are honest, you get honest help, she really puts in the effort! I cannot honestly tell you how much she helps me. I am in the permanently injured "walking dead" category, having her is like a bright light in the sea of "go away, your done" types.. read more

I have been a very happy patient of Dr. Vu for at least five years now. I don't understand the negative reviews on here. Yes, sometimes you wait at her office ~shrug~ She is a caring practitioner with a busy practice yet, she takes individual time with each person and tries to get to the bottom of their issue. I appreciate that she doesn't just shove medication at me in an attempt to cover the problem but rather encourages whole body health. This is something a chronically ill person often overlooks and we do tend to get depressed, anxious, and stuck in our minds, beds, homes, etc. I have found her to be very patient, helpful, and kind. She has remembered much about me from day one and has always encouraged any little bit of "progress" I have made, unlike most neurologists I have seen. As for her office and office staff-people complaining about the wait and the staff, well, I believe you get what you put out. I have been treated with nothing but respect by everyone in this office. Sometimes they are VERY busy and maybe that comes across as something else (like rudeness or uncaring) to people but, as I said, in my experience, they are anything but. And, again, yes, the wait can sometimes be long..she is a great doctor with a lot of patients that want to see her for a reason! Bring a bottle of water, charge your phone or bring a book, and wait your turn, it's as simple as that. read more

I wish all of my doctors could be this wonderful! Dr Vu is absolutely one of the best doctors I have ever had! She actually listens to everything I have to say and doesn't act as though she can't be bothered. She even looks me in the eye when she talks to me! Dr Vu listens to my concerns and my fears and doesn't treat me as though I'm an idiot. I really appreciate all of her kindness. It is so rare to find that in anyone. I had an awful neurologist before and I am so thankful to have found Dr. Vu. She even has Saturday hours (every other Saturday). read more

I will give this office zero stars if I can Very rude Don't Go There !!!! Very rude lady called Mari Bell and a guy named Mr Quinn they act like they have no common sense they didn't let me talk to my doctor and said it's not there problem ..second they want to lie about me not making my appt so I made one three days ago ! I told to a guy he said it's OK sense I made my appt ..my pharmacy called me to tell me that they have denied my refills ..so I call him and tell him I need my medication because I have epilisy I need to take my medication every day to not have sizures they say what am I doing with my medication in a smartass way like I'm a drugie I found that very wrong ! They wouldn't let me talk to my doctor Dr vu !! Or even request a call back saying she's busy she always leaving at 1pm but there open till 4 or five ...idk about this place there lier's and very rude ..they say it's not there problem why I have no more medication and why I need it ..!! Who talks to people like that!!! Very unprofessional ! I need to report them I been told by family and friends to report them ... read more

To start off, this place doesn't deserve any stars. My primary care Doctor personally called and asked to schedule an appointment for me, and they said their first opening is mid September and hangs up. So I come the next day to see if anyone could possibly have cancelled their appointment or maybe a no show and I could jump in. Turns out they were available because they were NEVER filled up to begin with. The front desk lady was super rude and lazy, she didn't even check my insurance and already demanded me to pay a full amount for the visit. On top of that, what kind of medical office doesn't accept any type of card and doesnt even tell the pt. beforehand to bring cash. So moving on, the person checking my vitals and weight did everything completely wrong and even called himself a Dr. even though he placed the cuff wrong for my blood pressure check. Then I get called into this very small and extremely dirty office of the main Dr. who claims she's a neurologist, yet she didn't do anything and basically scammed me. She told me it's not her responsibility to order my CT scans or MRI and that there's no point because my seizure was 2 days ago. On the side note I've never in my life had a seizure before and on top of that I did hit my head on the wood floor when it happened and got a massive bruise. She asked me very broad questions that my primary care already informed her about so it was a waste of time and told me its my responsibility to tell my Dr. To send her my blood work. Then she said that I looked normal and there isn't any wrong with me even though she did nothing to prove I'm okay and prescribed me a random medication. This was by far the worst so-calles Doctor's office I've ever been to and will NEVER return. I hope no one ever comes here and get scammed like I did. I honest still question how she's still a Dr. with her license. read more

currently miserably waiting TWO HOURS PLUS for a SCHEDULED appointment with this doctor. i also waited for a good 2 hours or more for all of my previous appointments. this office is terrible. i hate this office. they overbook patients and are clearly understaffed. the intake person is a nice guy but always seems overwhelmed cos he is constantly being interrupted by telephone calls, patients trying schedule their next appointment, or being scolded by the doctor when he should be focused on gathering information from the patient in front of him. the intake area should also be more private and not next to the waiting room with an open door. the entire waiting room was cringing listening to one patient tell the intake guy how he was locked up in a mental institution and that his "weiner was stabbed" there. it was very awkward for EVERYONE when this poor guy had to come back and sit in the waiting room again. as for the doctor herself i really don't care for dr. nancy vu. she comes off as very rude, arrogant and condescending with terrible bedside manners. the appointment seemed pointless. the patient i took was referred to see dr. vu cos she recently had a stroke. she didn't really add anything to her treatment plan and feel it was just a waste of everyone's time. read more

Dr. Nancy Vu is an excellent physician who has time to spend with you discussing your health issues and has the discerning eye as to what to recommend to help with the cure of your problem. After 20 yrs with my last Dr. I had to switch physicians because of ACA and she came highly recommended and I am extremely happy with her style and help in taking care of my health issues. Thank you, Dr. Vu read more

I have been seeing Nancy for the past year and seeing her as in only been there twice because they schedule out months later, I had gotten a cat scan at the E.R. from my eye drooping while having a migraine back in November of 2014 ,was referred to Nancy in early 2015 and in hopes to get an MRI, I still have not been able to get one because she has not submitted for one. There were no extra test provided or blood work, she just prescribed me pills. I personally don't like taking medication and thought I would give it a try. Last visit I waited 2 hours for her to tell me to drink more water, seriously... (mind you I drink water, and lemon waters, no sodas) I feel like I am not getting anywhere. So I ended up in the E.R. again its been unbareable. The secretary is not much help either she always wants to argue with someone, or cut you off says she will have someone get back to me and never a return call. Well I argued back this time and to my surprise I am getting seen this week. My head feels bruised and the migraines are becoming more along with the stiffening of the neck, shoulders and tension in my jaw. Based off this next visit I will decide on what to do next. Good luck to anyone who is referred.Nancy on the other hand is very sweet and the place is always busy so I can cut her some slack. read more