Interesting. I called in search of a CPA and the front desk lady answered the phone and immediately…read moretransferred me to the CPA, Harold. The first thing out of his mouth was, "I'm not accepting any new clients". Great, I guess an honest review on Yelp would affect your business then.

Harold took the time to go over our business tax and accounting needs. He is very knowledgable…read moreabout the tax laws and accounting best practices. He was referred to us by my aunty and I couldn't be happier. We have multiple businesses and he is systematic at organizing our numbers correctly. Do yourself a favor and talk to Harold. Yes they also integrate with Quickbooks. That was a deal maker for me.

After engaging with the CPA in a face to face setting early year and meting with one other…read morecompetitive CPA firm, we decided to move our business to Reyn Wicklund, even though the referral was to his father who started the business many years prior. Sadly he was no longer actively running it so we got the hand off to the kid. It started with some up front dialogue on getting started; jump on his portal for communications, uploads etc, add then to approving him for access banking, GET taxes and some other areas. All the typical new CPA working so fun prep steps. Then comes the long long gap of communications. To be exact zero replies on multiple emails requesting support and guidance on his own portal. When monthly GET was due we had no trust it was being handled, as it was not. So we paid it ourselves then emailing, reaching out but again Reyn decided to do it last minute without telling us. So now we've paid twice. Weeks months pass and more zero contact we are running our business not thinking about it which is sole purpose of this relationship from start as an owner my plate is overflowing with to do's, until another month the two and more lack of transparency lack of replies to countless messages about credit cards Quickbooks and so on. Terrible management. Now knee deep into mid year and no trust this guy has done a single thing for us (as had not) since double paying our GET. Sadly we are now back to square one and bookkeeping backed up so so much more. It's sad to feel this was so frustrated with a CPA. Especially of which was referred from a local and respected banker back in the day who knew his father personally. I suggest stay far from this CPA. Sometimes hard work and building a business from scratch you respect your clients you communicate with your valuable clients, not ignore them. Pick up a phone Reyn make a phone call. Reply when a letter has been written to you. Take responsibility. Well that's where entitlement comes in in our eyes with Reyn. He likely has no idea what it takes to build something from scratch and all the hard work to do so. If he did he'd know the importance of transparency and good communications.

Great service and communication! Taxes were done in a reasonable time. I also like that it's…read moreclose to home and not in town.

Kuulei and I have worked together for several years. Almost 20 years of excellent service. She is…read morethe best specialist that I have worked with. Kuulei goes above and beyond and very knowledgeable. I absolutely love Kuulei and I cant see myself working with anyone else. Raving for Kuulei. Mahalo Fred Waller Green Thumb'in Inc.

Please read the other one star reviews. I agree wholeheartedly and don't understand how a business…read morewith such inconsistent service has high reviews. I am absolutely disappointed in this company and have had my taxes done by other professionals. Extreme lack of communication, their online system means I have to do a lot of work to put in my tax information, then they can't follow simple instructions to file. No communication on whether they filed extensions when they did not complete/file on time. I gave all of my information in advance of the deadline and they didn't file my taxes because our invoice was due. (An invoice that was never sent to us and no communication that it was over due). You should trust that your taxes professional has it all covered. It's what you pay for and I don't think we received any value for the over $1000 we paid for our very simple tax returns. They refuse to review the errors in filing as we got a notice that our bank account was wrong for the direct deposit and have not even confirmed that my taxes were filed. The response was "it's whatever you gave us" and that we need to fix it ourselves. What kind of service is that? To date I have no communication on a simple question of if my taxes were filed as the IRS does not have a status on my taxes return. Please help yourself in avoiding the stress of taxes and go to someone that will treat you professionally.

Charito is very competent, friendly and accomplished the taxes quickly and correctly. We are very…read moresatisfied with her work over the last 2 years.

Charito has been our CPA for six-years and am very happy with their services. They are very…read morereliable and knowledgeable of current laws and services rendered are above satisfaction.

We've been going to Lynette for almost six years now and each time have come away with confidence…read moreand assurance that our taxes were filed properly and accurately! We actually got lucky to see her as at the time she wasn't taking new clients but took us because of a referral that was made from a long time client of hers. She electronically files federal and state taxes for you and provides you with advice to optimize your future earnings. She's timely, efficient and very thorough! There is a base rate for her to file your state and federal taxes and each additional form than she files is an additional fee. It's the peace of mind know that our taxes are filed correctly that is priceless! Knock on wood we've never been audited.

This business does not answer the phone. Not a real accountant. Skip this business. Poorly managed.read more

Quick , easy and affordable. I will definitely use them again in the future. Super friendly and…read moreprofessional

Highly recommend Banyan Accounting. Tricia has been great to work with. She's helped me so much!read more

Dan Kikuyama is super busy, but he is very thorough and nice…read more His assistant, Marleen is very helpful.

by the NUMB3RS. Our…read morefamily have been clients of Dan Kikuyama since the early 2000's. Dan was recommended to my father by one of the staff at a local bank, as my dad was looking for a new CPA since severing ties with his former financial advisor. At the time, Dan's office (if memory serves correctly) was located closer to Lagoon Drive and was slightly difficult to find according to my father. Now, over 10 years later, our family continues its business relationship with Dan Kikuyama and staff thanks to their wonderful customer service and reliable tax / financial knowledge. LOCATION / PARKING: The current office is on the 2nd floor of a building in Mapunapuna. LIMITED parking is available in a parking deck across the building, as the customer parking is shared with other businesses located in the very same building. Street parking also available, though the area is saturated with other businesses and warehouses. Truth be told, we only visit the office during tax season, but our visits are always welcoming and pleasant. Ironically, we mostly interact with Dan's staff/associates during our visits or over the phone. Two staff members in particular, Christine and Marlene, have shown exemplary customer service and are always willing and ready to help address any questions we may have. Most recently, Dan and staff assisted our family with cashing out an annuity that was held with a mainland company. Christine advised us the state and federal taxes to be withheld, how to appropriately respond/file the paperwork, as well as preparing the tax forms when it was time to file with the IRS. Our family was extremely THANKFUL for all their help and assistance with this matter. BOTTOM LINE: Knowledgeable, friendly, and polite staff. We hope to continue our relationship with this firm in the months and years ahead.

Had very bad experience with him. He only knows how to make mistakes and yell on clients. He always…read moretalks loud. Everyone who is waiting outside can listen your conversation. NO Privacy at all! Good luck to the one who becomes his client!

Does doing your taxes suck? Yes…read more This is the best accounting place I've ever been to. They did a wonderful job, and got us a lot back. They asked deep and good questions, and explained things to us. My husband has been going here for years, but this was my first time. I have gone to H&R Block, as well as other tax accountants. Today we worked with Philip, who is the son of Peter. He was fun, smart, and quick. They speak Chinese, and English. And best of all? They made doing taxes suck less.