I rarely leave reviews, but Maty diop at the PNC Bank Middleburg branch absolutely deserves…read morerecognition. I came in dealing with a frustrating situation that took multiple visits to resolve, and throughout the entire process, Maddie was nothing short of amazing. From day one, she greeted me with kindness, compassion, and a level of professionalism that is hard to find these days. As a mother of five, my time and energy are precious, and what could have been an overwhelming experience became manageable because of Maddie's patience and dedication. She consistently took the time to listen, answer questions, and make sure I understood every step. Even when the issues weren't caused by her and were outside of her control, she never treated me like a number or passed me off to someone else. She stayed committed to helping me until everything was resolved. What stood out most was how genuinely she cared. Her kindness wasn't just part of her job--it was part of who she is. She made me feel valued, respected, and supported during a stressful time. Employees like Maddie are the reason customers stay loyal to a business. PNC is incredibly fortunate to have someone with her character, work ethic, and heart representing their company. Thank you, Maty Your help meant more to me than you probably realize, and I hope you receive the recognition you truly deserve.

Megan Nissley, a wonderful, pleasent lady. Helpful does'nt come close, she really explains banking…read moreto you. I love my bank, because of people like her. Michael Jennings

Ameris Bank is our new after Atlantic Coast Bank sold us to them. After being with Atlantic Coast…read moreBank for years and years I was not looking forward to the transition. But with our very favorite customer liaison Marci in the Orange Park Branch all went smoothly! I thank Marci for going above and beyond as always ! You are truly one of a kind Marci

I had one of the most rewarding banking experiences today thanks to Senior Relationship Banker…read moreAlbert Ventura at Truist Bank on Blanding Boulevard in Orange Park. What sets Albert apart is his remarkable patience and genuine concern for his customers. I arrived with my 4- and 6-year-old grandchildren in tow, and as anyone who has spent time with young children knows, they can sometimes make it challenging to focus on important conversations. Throughout our meeting, Albert remained attentive, patient, and completely engaged, never once making me feel rushed or distracted. Not only did I accomplish everything I came in to do, but Albert also took the time to review my current banking setup and thoughtfully explain several options that could better serve my financial goals. There was absolutely no sales pressure--just honest guidance, professional expertise, and a sincere desire to help me make informed decisions. I left feeling more confident about my financial future and better positioned to meet my banking needs than I was before I walked through the door. Had Albert not taken the time to educate me on the options available through Truist, I likely would have missed opportunities that could truly benefit me. I would also like to recognize the entire staff at this branch. They are consistently warm, welcoming, kid-friendly, and always greet us with genuine smiles. Their kindness makes every visit a pleasant experience. If you're looking for a banker who truly has your best interests at heart, I highly recommend meeting with Albert Ventura at Truist Bank in Orange Park. His professionalism, patience, and commitment to customer service are exceptional. Thank you, Albert, for turning what could have been an ordinary banking visit into such a positive and valuable experience!

I came in panicked and in a rush. Nikki and the other staff were so patient with me. They were sure…read moreto address my needs and showed great understanding for my situation. I will be coming back to this branch in the future!

Reliable WellsFargo branch in Jacksonville with efficient service and drive-up access. Friendly…read moretellers make routine transactions smooth, and the 24‑hour ATMs are a convenient bonus . The lobby is clean and service is professional

This is a pretty badass building. I got a chance to enjoy the inside during One Spark in 2014 when…read moreI wanted to sit down because my feet were killing me, my phone needed a charge, I had to use a clean restroom and I needed air conditioning all at the same time. This place met all of my immediate needs. I absolutely love the environment. Very nice decor with a water display to balance the modern design. Feels like a five-star hotel lobby. It's nice. If you ever get a chance, go up to the higher floors and look down. Some of those offices have the best views of the river city. So worth stealing a peak. It will make you appreciate Jacksonville more. 5-STARS

I really enjoy Radfi CU every one is very professional and friendly Qudos to Artie as the managerread more

Super clean, and friendly environment. Artie , Nesha, and…read moremegan are exceptional individuals. Always on the ball and ALWAYS in a positive attitude. Truly a good sense of community, and belonging.

Really amazing friendly and helpful staff, nice to see that type of banking in the day and age…read more I have been going to this location during the pandemic, first thru the drive thru then later in the lobby when they were allowed to open. It is a super clean location and service is Uber friendly. Not accessible by Hodges, but easy to find from the Target parking lot.

After buying out CharterBank and being told they have sold again-3 changes in a year? I'm done…read more I opened this account in Alabama so that my daughter in college and I can get her money in an emergency. We had zero problems with CharterBank. But nothing except issues since. I will close my account today and she and I will stick to the larger, well known banks from now on. Don't recommend this bank. Run away....

I switched to this CU from All In. I was hoping for better service, but this place may be worse…read morethan All In. I was trying to make an online purchases, they sent/text me a verification code to verify it was me, I put the code in, and the card was declined. However, when I went to the Navy app to check my balance and transactions, they claimed the transaction went through. The transaction did NOT go through on my end or the airlines ends. When I called to dispute the $1700 transaction because it DIDN'T go through. They informed me it can take up to 120 days to get my money back. I don't have 120 days to fix YOUR screw up. I need to buy the tickets NOW. These people were NOT helpful when trying to correct their wrong doing. Back to All In I go. I highly recommend any other CU over these guys. I want to add: All In will replace any disputed funds back into your acct while they investigate. Navy refused to do that.

Been with NFCU for decades and nearly 10 since I retired from service. Always amazing customer…read moreservice, branches are always nice, and the rates for loans are VERY hard to beat. I'm surprised by some of the negative statements as all my family and many friends use NFCU and wouldn't dare go elsewhere. Always great. I've been hacked twice and NFCU was quick to stop the stupidity, take control and issue me new cards, get my funds restored VERY fast, and get us back to normal. During shutdowns, we are always covered. Find another bank that does all that.....and does it well. :) Always NCFU here. -Eric

I love being at Regions bank on 3rd Ave N. I had my banking at Bsnk of America for more years that…read moreI want to say, but last year I had enough of them closing locations and when you had to go to the bank the service was slow and not helpful. I'm thrilled that I chose Regions !

Went to this location due to not many being in this area, had to have some stuff done to my…read moreaccount. Went in and wasn't able to talk to Maggie, so I was referred to a different banker who thought he did the processes right, but didn't actually help me in the slightest and just wasted my time. When I returned two weeks later and found out the man did not do literally anything for my account, Maggie had to step back into the situation, and did everything correct. Maggie is 10/10, and if you go to this location, she's the prime one I would recommend you to trust.