I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.

"We were looking for a new IT solution and decided to take a chance on HCTS. HCTS staff made…read morerecommendations that were approved by our company management and implemented by HCTS staff. Our computer systems are running smoothly for the first time in a long time. These guys know what they are doing, they are dependable and responsive. If you are looking for technical services, this is the company you want."

From the owner: We provide Managed IT Services, Advanced Networking, Wireless solutions, IT VPN Security, Home…read moreAutomation, Centralized Lighting solutions, Audio/Video (Home Theater) solutions and VoIP.

Worst customer service ever. I had a billing problem & the clerk refused to help me. I drove to the…read moreCedar Park store and Brandon politely, efficiently, and competently took care of my problem in 10 minutes,

The sweet young lady clerk was doing her capable best to help me. Sadly her overbearing…read morestoremanager, who hung over the table, constantly interrupted her. Frustrated with his demeaning and disruptive interventions, I finally said, "pls let this young lady do her job." Then he began to argue, "I am not interfering with her." " Okay would you let her explain your offerings to me and allow her to answer my questions?" "I am NOT interrupting." Me, "Okay lets not argue." manager, "I'm NOT arguing. Here are the benefits of this? ?? Plan." Dear Reader, As you read this, you get the point. He was rude and condescending to his employee and to his prospective customer.. Then he asked me if I would signup for the XYZ plan. To which I responded I think it is time for me to go. So he continued to "sell/tell". I apologized and said, i'm sorry, but now I'm pissed. I cannot do business with this store." and left. If this is how T-Mobil treats their employees and prospective customers, how do you imagine their service is after the sale? I feel sorry got that lady. If you are looking for staff in Marbke Falls, pls go in and meet her- Of course, you'll eantbto talk w her offline so she doesn't get into trouble.

Toby and his team were wonderful. They installed a smart board and mounted a tv in our office, and…read moredid a fantastic job! They were timely, thorough, and so kind. We will definitely use them again in the future!

They came out performed a site visit and got things over to me expeditiously. Their price was…read morecompetitive as well as well outlined. They were very professional and mindful of our security needs. I would recommend them to any small to medium size business in the area.

Expert knowledge and service. They did a great job with…read moretheir recommendations for the various components of the system, as well as the installation and post install follow up. Highly recommended!

My experiences with Monarch Technologies has been nothing short of stellar each time I've worked…read morewith them. I had an issue with a TV months after they installed it and Will bent over backward until the issue was resolved with LG, as well as the repair people they assigned to my case. Additionally, their install team came out and removed my TV from my wall free of charge so that the technician could replace the necessary components. It's more common than not that companies you transact with will do anything to avoid any kind of call back after they've gotten their money, but Monarch Technologies is the exception. It's obvious from the moment you talk to them that they're interested in a long term relationship, not a quick buck. I won't be using anyone else in Austin for my future AV purchase and installations.

Ian is a fantastic technical person and one of the most conscientious fellow Ive encountered. A…read moregenuine, reliable source for whatever you need it wise, and he fairly represents his abilities and sets all accurate expectations. 5 stars isnt enough.

Ian is great! We needed to get 3 ethernet drops in our home. He stopped by our place within a day…read moreof calling to do a lookover and plan out the job. Ian answered all of our questions clearly and he was clearly knowledgeable on all things home IT. He gave us a very fair quote and we scheduled a time with him the following week. He showed up on time and delivered exactly what he quoted us and finished even faster than what he told us originally. HIGHLY recommend him to anyone needing anything Home IT related. If you need ethernet drops for fast internet in Austin/Pflugerville/Round Rock - you won't be able to beat the quality of service and price from Ian!