Transparent, honest, and focused at every step of the project. At one point there was a 12-inch gap…read moreto crawl through in our attic - he navigated it without reservation. All wires hidden properly, cameras installed securely, and adjusted perfectly. Great value for all the hard work and high quality craftsmanship he puts into the install. We had 5 cameras mounted on our soffit. The soffit was on the second story, but the building height is equivalent to three stories. Hundreds of feet of wiring and cabling later - our home now has almost 360 degrees of coverage. Good peace of mind from the cameras, and good peace of mind from his installation. Thanks sir!

Very communicative and quickly assisted with the issue after understanding how the ethernet wires…read morewere impacted

We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

So we had a security system installed by Securimax in 2023 and experienced nothing but problems…read morewith the system. The panels never worked right and had a tech on several occasions and was told it was my internet that was causing the problems. Finally, after 3 years on constant issues I called to cancel the service and was informed I needed to send an email and they would cancel. No one tried to keep us as customers and resolve the issues. Additionally, 2 wks after cancelling their service the monitoring station called us 15 times saying they were receiving trouble signals. When I talked to the monitoring station, they said they had not received any information about the cancellation. If you are looking for an alarm company think twice about using Securimax. Very unreliable

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

We contacted Security Consultant Pros about purchasing cameras for our property as well as several…read moreother companies. We chose Security Consultant Pros because we felt really comfortable dealing with a smaller family owned company. They were extremely knowledgeable, professional and a very quick install. They walked us through how to operate and use the system and made sure we were comfortable with everything before they finished. We contacted them later about an issue we had with the system and they immediately helped us over the phone on what we needed to do to correct the problem. All in all, it was a very pleasant experience and we know that they are only a phone call away for any help that we may need. Thank you Security Consultant Pros for a job well done.

Updated: the system is broken AGAIN, had a technician no call no show today…read more They remain garbage Absolutely a nightmare from start to finish. The initial sales call went super well, they got out to replace our vivint system within a week which is where the problems started. It took them no less than EIGHT TRIPS to finally get the initial install finished, and each tech they sent badmouthed the work done by the other techs, and management was utterly clueless and absolutely incompetent. The install work was incredibly sloppy, and we had to have painters out to repair all teh damage they did to our walls. They used a weird hodge podge of equipment and software, and we remain deeply unsatisfied. AVOID like the plague.

True protection until the system doesn't work and they don't help you at all. Worst customer…read moreservice do not use them. My system has been down for two months and they charged me over $100 to come out weeks ago and still nothing. Bad customer service

DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

Danny was very responsive and helpful when I inquired about service and made follow up calls with…read morequestions. Angel came out to our house yesterday and got everything installed and got us "trained" within two hours. He was VERY patient with us old folks.

I've been with Central Security for almost a year now and my experience has been great. I waited a…read morewhile to write this review, because I wanted to makes sure the customer service was just as great if I ever had an issue. I found Central Security on Yelp. Patrick answered when I called for service. It was down to Central Security and another home security company. Patrick explained everything to me and answered all of my questions. I was very appreciative of this because this was my first time owning a home security alarm system. I really love that since this would be my first time, there's no contact. I love that they believe in earning your business instead of being nice upfront and then not having to work to keep your business, because you're trapped in a contract. I signed up with Central Security and paid for my equipment upfront and my cameras. I just pay monthly for the active monitoring. One time after I was approached by another company a few momths after I been with Central Security, I called Patrick and let him know and he let me know he value my business and gave me a fair renegotiation on my monthly fee. The next month I bought another camera and has then install it. I'm also happy to report that the alarm does work I had a false alarm when I was away in away on a windy night and the wind push a an unlocked door open. The police ended showing up and the security center did call. Unfortunately I was sleeping at the time, but it was reassuring to know that the system really does work! I highly recommend Central Security. I've had excellent service, when they came to install the system they were punctual professional and fairly quick. This is the best deal in town with the fairest prices!

very prompt and courteous , excellent company Brandon and…read moreBenay are always helpful when we've had questions or issues.

I am sharing my personal experience with TJK regarding a large outdoor lighting project. While the…read moreinitial installation was completed, the process was highly frustrating for several reasons: Scheduling: In my experience, communication was very difficult. There were at least five instances where I was told he would show up, but he did not appear or cancelled late. When he did arrive, it was often at irregular times, such as 3:00 PM or 4:00 PM, and on one occasion, he worked through the night to finish to 95% of the project. Follow-up: After the main 95% install, it took 56 days of repeated follow-up requests to get him back for punch-list items, including above no-shows. Repair Costs: A few weeks after install, a section of lights failed due to an animal chewing a wire. I was billed nearly $350 for this specific repair, which I personally found to be a very high price for that type of service. Billing: While I found him very slow to respond to service requests, the outreach regarding immediate payment of the invoice was, in my opinion, disproportionately persistent. His contract actually did state a $150 fee if not paid in one day, which I find to be unreasonable. Based on this experience, I would not choose to use this service again.

I found Travis on Thumbtack. I needed two hard wired ethernet runs done on my house. He quoted me…read more$200 per run for a total of $400 on the phone. He arrived at my house and installed both runs. One upstairs, and one downstairs. He had to run the downstairs ethernet on the outside of the house because keeping it inside would cost a lot more and take a lot more time. He did a speed test on the ethernet downstairs, and it got 1000mbps. So far so good. He did a speed test on the ethernet upstairs and it only got 100mbps. He didn't know why. He had to leave early and told me he would return another day to fix it. He comes back two days later and runs the speed test again. It's still at only 100mbps. He's unsure of what's happening. He tells me he's going to Home Depot, and I tell him ok. He returns shortly thereafter with a new cable and completely replaces the upstairs ethernet cable with the new cable. He runs a speed test again, and it's still only 100mbps. Curious as to what's causing it, he unplugs my router and plugs it back in. Does a speed test again, and now the ethernet cable is getting the 1000mbps it was supposed to. I'm happy he fixed the issue. We go out to my driveway so he can send me an invoice. While we're both standing in my front driveway, he sends me an invoice via text message. I open it on my phone, and instead of $400, the invoice is for $668.92. When I asked him why there was a discrepancy, he states it's because he had to purchase a new cable and replace the cable he first installed. He said it was my equipment that was causing the issue and not his. I told him this wasn't fair because A) he never told me there would be any additional charges before he performed any additional work, and B) a 100mbps ethernet run was not the service I paid for, and I thought he needed to do whatever was necessary to provide me the service that I paid for. His own terms and conditions on his website state that if additional work is required, it "...requires a written change order.." This was never provided. I told him I thought it was a pretty standard practice to inform a customer ahead of time if additional charges were required. I told him I would only pay him the $400 that he originally quoted me, and asked for a new invoice. He sends me a next invoice via text, and the new invoice is for $442 instead of $400. I asked him why this was, and he said he was charging me for the cable he purchased. I said I would only pay the original $400 that he quoted me and to send me a new invoice. He sends me a new invoice via text message that is now for $400, but it is showing as a deposit instead. I asked him why it was showing as a deposit and he said because I still owed him an additional $235.94. I was done with the conversation and paid the invoice for $400 as he originally quoted me. At this point, he calls me a "piece of s***." He says he's going to "ruin my credit" by reporting me to all the credit agencies and that "karma" will come and get me. He called me additional names for a few more minutes that I won't bother repeating here. He left. I sent him an e-mail telling him that I am disputing the $235.94 that he claims I owed him. Later that night, he sends me a formal demand letter via e-mail for the $235.94 and threatens to assess contractual late fees, charge me monthly interest, file a small claims action, refer me to a collection agency, and recover all enforcement costs. I ignored the demand letter. Approximately 6 weeks later, my downstairs ethernet stops working. I walk to the outside of my house where he had previously installed the ethernet, and someone had cut the ethernet cable on the outside of my house in two separate places. I would recommend staying far away from Travis and his company.

James is terrific. We had him install a complete house sound system with Denon receiver. He also…read moreinstalled and mounted multiple TVs and tied the living room TV into our house and porch speakers, putting them on separate zones and mounting them flush with our ceilings. He covered furniture and flooring with blankets and then vacuumed after he completed the installations. Everything works perfectly. Highly recommended.

Wouldn't hire this guy to hang a towel on a rack…read more Work looks nice but significantly overpriced. His installs make it hard for the user to uninstall without breaking or damaging. A lot of unnecessary cordage.

Holly and her team were wonderful with fixing my daughter's iPad Pro. The charging port needed to…read morebe replaced, so they ordered the parts and made the repairs promptly and efficiently. I will definitely keep them in mind and refer my friends to them.

I decided to upgrade my computer and was just about done when I realized I was missing a critical…read morepart. I didn't want to order and wait for the part, so I reached out to Holly at Longhorn Computers and she had the exact part I needed. Great service from a local business.