Bret Haines is the man! He originally installed both our Dish and our Hughes Net Services 10 years…read moreago. We recently contacted him to install our Starlink system. Even though he is not a representative for Starlink, he installed our system and took us through everything we needed to have instantly faster Internet. Bret is knowledgable, experienced, and professional to the nth degree. As far as we are concerned he is the go to guy for all things satellite related. Five stars for Bret Haines.

Bret Haines, owner of Sierra Satellite, installed star link for us today. He is very professional,…read morecourteous and friendly. He stayed with us until he checked the connection on all of our devices cleaned up after himsel and asked if he could help with anything else. He even set up the app on my phone for me. I would highly recommend him to anyone who needs help with satellite service.

Their service cuts off very often. Please lord Jesus, send any other name brand up here and save us…read morefrom these no name providers. I promise you'll make a grand slam with switch overs...

Wanted 3 TVs hooked up, installer could only do 2, said another installer would fix and hook up the…read more3rd TV connection, still not hooked up, but the second installer came out and said the first installer would stop by to connect the 3rd TV. WiFi modem not connected and no password given, not even a new email address given. Called and left message at local office and no return call made. Contacted main office told them when to expect their equipment back.

Scott provided a wealth of information to take care of our antenna issue. He provided the part…read morenumbers needed to get us back up.

I needed someone to install a Starlink internet antenna for me. Scott did a fantastic job mounting…read morethe antenna and running the wire through my attic into the closet where the router connection is made. He is methodical and thorough in his approach to the project. I am extremely satisfied with his service and his fee. As difficult as it is to find someone to install Starlink, do not hesitate to use Scott!

I would like to give a special shout out to Mr. Roman and Infinity Home Services ( Mr. Alex too )…read morethey did an exceptional job on my Hikvision security cameras, very knowledgeable, very clean and fast as well. If you're looking for surveillance systems and or cameras these are your guys.

Quality of service 10 Personality 10…read moreResponse 10 Highly recommend his services. Pricing was amazing and was quick to respond

This has to be the worst cable company in America! My cable went out, called and scheduled an…read moreappointment. They came , charged me 50 bucks them replaced the dish, tested it and then left. The same day I started getting a ton of error messages and freezing my TV. They came back a few days later and the dude right off the bat says, "I didn't do this";the pipe is bent. I ask what do you mean? Just replace it. He says no because I am being rude. I wanted to Spank his ass like a baby because that's how he acted. I couldn't believe it. They don't make men like they use to. Anyway, pissed me off because of their service and how unprofessional they are. I ordered direct TV. They are coming tomorrow. Gonna throw their crap out and tell them come get it?

Had a man named trail...very professional and kind. Exceptionally great service...kimetha haysonread more

While I was living in SLO, my roommates and I used Spectrum internet. Student desk for the first…read moreyear, great quality internet. I'm rating this location a 4/5 because the customer service was awesome. Very kind ladies working the front desk. They answered my questions quickly and easily, so I was in and out in a flash.

Extremely Disappointed with Spectrum's Customer Service…read more I am extremely disappointed with the customer service we received from Spectrum. In my experience, they have shown very little concern for their customers and even less willingness to make things right. Our Spectrum service was not working properly most of the time, so we canceled our service. Despite canceling, Spectrum continued charging us a monthly fee. We called numerous times to let them know we had canceled and asked them to stop billing us. Each time, we were essentially told there was nothing they could do and that we still had to pay the bill. I even asked them to look at our account usage because there was no usage showing, which should have at least prompted someone to investigate the situation. Instead, they refused to help. That kind of response is extremely frustrating when you are simply asking a company to review an account and correct what you believe is an incorrect charge. Unfortunately, this isn't the only experience I've had with Spectrum's customer service. Our neighbors are 90 years old who currently have Spectrum service Their internet stopped working, and their daughter, who does not live locally, called Spectrum for help. She was told the reason the service wasn't working was because they needed upgraded equipment. Spectrum then mailed the new equipment directly to these elderly customers. I went over to help my neighbors because they are 90 years old and obviously shouldn't be expected to figure out new equipment and installation on their own. I had trouble getting it set up, so I called Spectrum's customer service for assistance. I specifically asked the customer service representative, "Do you do this to everybody? These people are 90 years old and don't know how to set this equipment up." Her response was essentially that they don't know how old their customers are. That response says a lot about the company's approach to customer service. I'm not saying Spectrum needs to know every customer's age, but when you're dealing with elderly customers who clearly need assistance, there should be some level of compassion, patience, and willingness to help. Between continuing to charge us after cancellation, refusing to investigate the lack of usage on our account, and the way they handled our elderly neighbors who were given new equipment they couldn't reasonably install themselves, I have been extremely disappointed. Spectrum needs to do better. Customer service should mean actually helping your customers--not simply telling them there's nothing you can do. Based on my experiences, I would not recommend wasting your money on Spectrum.

Rick came to install our Starlink system ( in the pouring rain.) He did a fantastic job and…read morehonestly we should have had him come out to check out all our Internet and phones a long time ago. Highly recommend him and Mariposa TV to get your electronics to work optimally.

We've been dealing with Mariposa TV for nearly 20 years....Rick is someone that I trust with the…read morekeys to our house. With the advent of Big-Box stores you don't get the knowledge and service that comes with Mariposa TV. If want your electronic equipment to run optimally then you need Rick's service. I will not buy a TV, satellite, or internet service if it's not from Mariposa TV. His service and knowledge is second to none!

Manuel and Manuel did a great job with my custom TV mount above my fireplace. Super friendly, lots…read moreof communication through the process, and above all - the finished result is incredible!!! It did take a while to get the work done (just scheduling - as they seem very busy!) - else this would have easily been 5 stars. Thanks!

We had contacted Manuel to install our 55" TV and a smaller one at a short notice they were…read moreavailable in an hour, while we did not have any problems with their service our House(wall construction was not up to standards) itself was probably the worse TV install for the day and took few hours of their time for a simple install but he managed to make it work despite the hiccups. Professional and resourceful during a stressful challenge, I can't recommend them enough. Thank you again.

I called up Linkus because they were the only people in town who would do a non-contract Dish…read moreNetwork package for me. I called up on Tuesday and spoke with a very nice lady and talked about prices, options, etc. I decided to go for it and set up an appointment for the following Saturday afternoon. She then gave me some good advice about dealing with Dish Network and some of the things they might try to pull to rope me in to a contract, which I found to be pretty useful advice. The day of my appointment came and I got a call asking if they could reschedule for the next day, to which I told them I couldn't be there the following day. They said that was fine and they would be out at the window they had given me, and sure enough they were. There was no canceling my appointment like the last person had happen to them. The installer was a young kid who seemed like he had just started out in the business, but he was friendly and we chatted a bit as he was installing everything. After some surveying the area around my house he installed the dish and ran a totally new cable to my bedroom, and then hooked everything up. All in all it was a pretty painless experience, and I would definitely use them again in the future should the need ever arise.

Sent out a cancellation email as we moved and this unprofessional company continued to fraudulently…read morecharge our credit card automatically month after month. Mallory Welch emailed my husband and said that she understood that moving is hectic but that they would not cancel our monthly service because we did not provide the reason for the cancellation! Difficult company to deal with, future clients should avoid them!

We tried Sierra Tel and they were down constantly. Not good with two work from home employees. We…read moremoved to StarLink and will never look back. Oh and don't get me started on them requiring us to have a phone line. Who still has a phone line? haha

They seem not to tr anyone, or really tight ass. When my internet was turned off on a Saturday, I…read morecalled the service dept was all that was open. I had my paid receipt from them with all the information and he couldn't help me. the just don't seem to care. Looking at Starlink as the other option. sad treatment for an old reliable company. I have to wait until Monday to go there and deal with it. I'm 71 now in a grumpy mood with nothing to do.