Scott provided a wealth of information to take care of our antenna issue. He provided the part…read morenumbers needed to get us back up.

I needed someone to install a Starlink internet antenna for me. Scott did a fantastic job mounting…read morethe antenna and running the wire through my attic into the closet where the router connection is made. He is methodical and thorough in his approach to the project. I am extremely satisfied with his service and his fee. As difficult as it is to find someone to install Starlink, do not hesitate to use Scott!

LIARS! Sold us an "UpGrade plan" then was told we had to pay off the phone to upgrade? Why take our…read moremoney for an upgrade plan? Then lie when we need a bigger phone forcing us to pay off the smaller one that was promised as upgradable? LIARS!

The fact that you took phone changes out of the store level and make customers call the 800 number…read moreis a joke. Add to that the reason I have to call and make changes is because your so called phone experts are damn liars is irritating to say the least. I see now why go phones are on the rise.

I don't write a review until I have had dealing with a company for a while. Well Conifer is top of…read morethe line in my book. I live in a remote location, their installers went out of their way to find a location on my property where they could connect with one of their towers. Since then they have been fantastic if I had any issues. I upload hundreds of high resolution pictures to our cooperate office a couple times a week, they have always got my uploads through, previous company couldn't handle it. The times I have needed to talk with the staff I sensed they truly wanted to help me out, I needed increased upload speed and they supplied it, yes it cost more, but that is the cost of doing business. So keep up the excellent work folks.

We've been dealing with this company for 10yrs and finally had enough of their problems and…read moreexcuses. Every time we call about a problem, it's ALWAYS our fault. Called them 4 weeks ago about having issues sending pictures through a text and about dropped calls and dragging tv, she once again, blamed it on us. Telling us that we're running too many devices and that if we wanted to send a picture, we had to unplug our Alexa and turn our tvs off. Are you kidding me ?? We have 2 tv, an alexa, plus 2 phones and a tablet and this is too many devices for this company to handle ?? SERIOUSLY !!! She mentioned about upgrading our package, which we agreed to and she had no problem changing it, but after 2 weeks of not seeing a difference, we immediately called them to have them switch it back to the lower package, cuz it made no difference. The manager claimed she switched us back but when my husband called them today to make our payment, she mentioned we owed $75 and my husband lost his shit. She NEVER switched us back and called us both liars, saying we never called. I've never in my life had a company treat us so badly. Conifer needs to get rid of her and NOW. Every time we called her about an issue, the issue was always on our end. She never once took accountability and when we asked her how many megabytes we were getting, she said 25mbps. No wonder why she told us that we had to unplug our devices before doing anything, cuz this company doesn't have the capability to run enough speed to a small house of 2. Because of the POOR MANAGEMENT there, we are dropping them and going with Starlink. We can get 200mbps for the same price and get BETTER TREATMENT, something the manager from Conifer could take lessons from. If you care how you get treated, STAY AWAY FROM THESE PEOPLE, cuz they definitely don't care about their customers and today it clearly showed who they really are. WE'RE DONE WITH THEM !!!!!!

This company Mega Bay was very helpful, efficient, knowledgeable,…read moreAnd fast service. We needed our internet hooked up asap and they were very efficient. Within one day they sent out the needed equipment for Internet hook-up! Thank you to Chris the representative who helped me understand how to proceed with the Internet Service. :)

From the owner: We are a Northern Central valley based telecommunications company that specializes in finding the…read morebest rates for our clients.

Worst customer service experience. Occasionally you get an experienced professional but they have…read morethem working at the cancellations end so that they can problem solve. The trick is to have them in the front end so you don't need to get to that point, it's like one hand doesn't know what the other hand is doing. Terrible business model. A complete sh- show

They charge a 50 dollar restocking fee for thier equipment return and refuse to prorate your final…read morebill. I have NEVER had such a terrible experience when trying to disconnect service. I would not Frontier to anyone ever. What a ripoff.

Been a customer for about two years now, these are the best folks…read moreI've met thus far in this town. they set the model for what all businesses should aspire to,....customer service is second to none. they've made a customer for life out of me,...and i cant think of another business out here that i would rather throw my money at than CITY CELL WIRELESS!!!

The City Cell staff is very knowledgeable and helpful. Pricing for products and services is…read more competitive and in many cases better than other stores. Eddie, my "go to guy" is efficient and effective in identifying the problems and provides quotes and oftentimes secures the customer approval prior to work commecing. The store offers many different types and brands of phones, both new and older models, stocks a broad range of phone peripherals and offers many plans. For the musical enthusiasts, I enjoy that City Cel carries many brands of speakers and karaoke machines that are discounted for my business. I highly recommend City Cel as your first choice in anything related to phones and other miscellaneous items.

Update: Never say never. We have been using Star Link with…read morezero issues. Yes it's a bit pricy but you get what you pay for Internet Service. Thank you Elon.

Where do I start? Cal Net bought out Internet Planet and promised more bandwidth and charged more…read moremoney. During the six weeks we had them as our provider we had down time with no service for 5-6 hours daily between 9 am and 6 pm on average on most days. I kept a log of how many times I called for technical help; it was 22 times in six weeks! The on call technician always told me that they showed no problem on their end but someone would call me back to further investigate. Only once was I called back and they were unable to provide us with a connection. Too much frustration for a household with kids trying to do homework and people just trying to rely on a consistent service. It was a happy day when I cancelled. We ended up going with Starlink for less money and have had zero issues since.

Dish tv discounted, almost two years ago... revive the bill in mail. I call then that I never ask…read morefor service to move or activate this is fraud, someone is using my information to open the account .. dish is so disparate that they want to open new account that they don't verify and they are doing fraud .... I tell them I never ask for service to move or activate ... talk to fraud department guy name Dustin , I d # IU9 spend 49 min. telling him that I never ask for this service , this is fraud... he said after all that I still owe this bill... wow dish is using old client who close the account information , fraudly activate is the accounts.. dish is fraud.......... they are using old Clint's information .... the are telling me that I own that bill..... when I told them that that is not me and I don't have dish , u r using my information .... fraud fraud... dish is fraud..... they are telling me. I own that bill when I am telling them that I don't have dish ....... service.....

From the owner: CONX TV LLC is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet. We are your local choice for DISH service. We are dedicated to serving the local community of Patterson, CA. DISH is the best choice for value, technology and customer service. Call or stop by today.

Terrible customer service and non-competitive pricing. I plan to leave them after being their…read morecustomer for 25+ years.

I came into the Sonora store because my phone was having an intermittent issue. I explained that…read morethe problem comes and goes. The two employees working told me that unless they could replicate the issue right there in the store, they couldn't help. They suggested I go home, get my Apple charger and Apple earphones, and bring everything back to demonstrate the problem. When I asked whether they didn't believe me, the young man repeated, "If we can't replicate the issue, we can't help you." Since I pay for full insurance on the device, I expected some troubleshooting or at least guidance, but there was none. Later that afternoon, I called Verizon's customer service line and explained the situation again. I was transferred several times and had to repeat the issue with each person until I reached Verizon technical support. They identified the problem immediately and told me it would get worse, saying, "It just happens sometimes." They approved a replacement on the spot. Even with full insurance, the replacement cost $90, and when UPS delivered the device there was another $33 charge. I also learned that the insurance isn't handled by Verizon at all--it's Asurion--so you have to file a claim directly with them. I had hoped the in-store experience was an isolated situation, but after reading the reviews, it's clear it isn't. I'm sharing this so the store can improve training on how to handle intermittent device issues and better support customers who are already paying for protection. It would also help if the insurance coverage and actual costs were fully explained when people purchase their phones. If everything must be handled over the phone or online, then the store functions only as a sales location, not a service one.