Great location, and I cannot emphasize that enough. Everything was in within walking distance, easily navigable by bicycle. The room was all I could hope for, and the design was great . It was cozy and comfortable. The service was pleasant and the roof top bar was added bonus to relax and enjoy drinks. I would stay here again for my next trip. Also take full advantage of the Spa and Laundry Services, I highly recommend. read more

W Amsterdam - Lobby - Hotels Near Me - Amsterdam, New Hampshire

An awesome experience. Hotel is located walking distance to so many awesome attractions to include the Anne Frank House. The rooms are nice and we were able to have the staff set up a very nice rollaway bed for our 12 year old. The hotel itself is a bit of a maze and took some exploring to figure out. Don't ever leave without your keycard since you need a card to get out. It seems weird. What if there's a fire?? The breakfast (36 euro) is awesome and includes bottomless champagne. We're sad to go, but on to the next adventure. read more

Very good location with walking distance to many shops, restaurants and train stops. Also, there's a grocery store attached to the building on the bottom floor. You'll have to exit the hotel to walk around to the grocery store. The W Lounge on the top floor is very trendy/swanky. And the outdoor patio area with the pool overlooking the city is just amazing. The service staff at check-in was very nice and helpful. However, I struggle to say the same about the service staff at the rooftop bar/lounge. It took about 20 min for someone to come around to get my order and maybe another 15 min to receive my order. Understandable if the place was busy but it surely wasn't. There were plenty of open tables and probably only at 25% capacity at this time. Also, one other minor gripe is that there aren't any available place to get ice within the hotel grounds so I had to call for it. I just wish they told me ahead of time that they would charge an 8 Euro delivery fee. If I had known, I would've just walked to the grocery store below and grabbed a large bag of it. I suppose it's a convenience fee. Ok so back to the good, the rooms are adequate with everything you need. I had a balcony room which I really enjoyed, and beds are very comfortable. The automatic blackout and shear curtains were also a nice bonus. I ordered room service one night and got the Cheese Plate and Salmon Caesar salad. Both were enjoyable enough to satisfy me for the evening. Also, there's a very complete gym on the building across the street (yes, this hotel is two parts) where the spa resides as well. Overall, I enjoyed my stay here. read more

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Efficient use of space that feeds into a unique experience. The design of the rooms and lounge areas are unique. Lovely. The rooms are not big, but feel breezy and open. So open that if you don't close your window blinds you will definitely be putting on a show for your neighbors. The lounge and strangely thin swimming pool are cool and appropriate for Amsterdam where thin buildings are 'in'. Staff are super duper friendly and laughed at all of my jokes. Well I exaggerate. The only smiled politely at the less funny jokes, as any sane person would. Unfortunately these make up the majority of my repertoire. read more

W is a Marriott brand hotel known for their party like atmosphere and eclectic decor. The W Amsterdam has two buildings. One building is connected to the spa, while the other is connected to the lounge. It's also above a secret underground nightclub that will keep you up all night if you're right above it. Be warned! Our room was definitely interesting! I loved the huge window and the fun mood lighting. Our bathroom was all orange and had a really interesting shower set up. It was a little bit of a mess because there was just a shower curtain and no defined curb for the shower, so water would get everywhere. I'm not sure who thought of this design. I appreciated that after we checked in, they stopped by to bring a bar of chocolate and a handwritten note as a thank you for being a Bonvoy elite member. Service was great. They offered free water bottles at the front desk and in the rooms. There is also free access to the spa with your stay. Just be sure to make a reservation! Overall, a fun stay in Amsterdam! There were things that were a little funky like the bathroom set up and the noise from the club, but there were also a lot of things that were great- proximity to NYE party in the lounge, service and amenities. read more

The W in Amsterdam's roof top bar is a floor above the skyline. It's an awesome view of the city. As we all know the W is awesome. Even a trip to the bathroom is an experience. read more

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the hotel is located in a great area. Close to historical buildings and plenty of shops and restaurants

I am writing because I made a Hilton Reservation on their site and it switched to a "Pre-Paid Reservation with Partner Solutions." This is a company I've never heard of. I could not stay and immediately called back to cancel.the reservation within just a few minutes after printing the confirmation. I explained that it was booked in error after I was charged $1959.00 usd. I called this company, Hilton and American Express to try to reverse my charges. I have since written to all of them. I have gotten a resounding "NO" from Hilton and Partner Solutions saying there was nothing they can do. This is a total money grab. This happened in April of 2025 and I still have no resolution. I am so frustrated that a third party can keep the money that I charged mistakingly for no reason except that "they can." Pre-paid charges are often the first thing that pops up when you search for a rate. It is almost never stated clearly because it falls under another term i.e. "Advanced Rate." THAT VERBIAGE NEEDS TO CHANGE SO THAT THE CONSUMER DOES NOT GET RIPPED OFF AS I HAVE. Susan read more

I have to admit when we first got to the hotel it was a little bit rocky. I was exceptionally surprised that how incredible that his brand of Hotel was, but the air-conditioning did not work. I was upset we had traveled a long distance however I went and talked to the manager in that hotel and I apologize. I honestly don't remember his name. He was so incredibly kind. He offered us another room for some reason. It just didn't work out. We end up, toughing it out without air, but he made it right at the end. I can honestly say it was one of the best hotels we stayed at on our European trip and we appreciate this so much because even though it wasn't right when we got there, you did everything you could to make it so much better God bless you all. read more

The WORST SERVICE EVER! The hip cool waiters forget they are WAITERS. And are ridiculously slow to take an order. Our male waiter with a blonde streak in his hair, thought he was too hip to take an order. After waiting 15 minutes and asking the wonderful host for help, nothing mattered. WE WALKED OUT! read more

Run do not stay at this W is the worst Marriott I have ever stayed at... old and gross horrible service the pictures don't reflect what this place looks like not even close. AC does not work, smells of mold, the bar does not serve drinks without food, the rooms are like a dungeon.. the price is supper low for a W if you stay you will find out why read more

This review is based on my experience in June 2024. When we arrived, we were greeted by Julian at check in. My partner forgot a few things at the previous hotel we stayed at and Julian went above and beyond to help out. Julian was top notch and such a pro. The room and bathroom we had were both large. During our stay, the temperature reached the 80s, so it was warm/hot. Unfortunately, the air conditioning in our room was not great so we requested fans, which helped. Breakfast was subpar. My advice would be to skip the hotel breakfast and eat somewhere nearby. The gym wasn't bad for a hotel gym. During the time we went it was crowded so that impacted our ability but you can never predict when people will be at the gym. The hotel pool is nice but very narrow. Definitely a lounge pool but a nice addition during the hot summer months. We had an appetizer at Mr. Porter, one of the hotel restaurants. We sat on the outside patio which provided a nice overview of the city. The food was good but overpriced. Overall, we enjoyed our stay and would come back again. It's in a great location. read more

W Amsterdam - Large hotel room and bathroom. - Hotels Near Me - Amsterdam, New Hampshire

Recently went on a 2 week trip to Europe during the winter holidays. I think I stayed at 4 different hotels... this was by far my favorite. They threw a great a NYE party and the rooms were modern and clean. The hotel is right in the heart of the city too - the rooftop is an added bonus. 10/10 recommend. read more

Upon early. He k in, Alex thought he was doing us a favor - low and behold we had to carry our bags up one floor. Ok. Then the blinds in our room did not work and our room was next to the lounge who could see in and it was loud to early in the morning. No hot water in the shower for two days. Housekeeping didn't come first day. AC did not work. Lights in the room were horrible. Housekeeping took a commemorative bottle of mine. Very disappointed for a Marriott. read more

Exceptional hotel, centrally located near tourist attractions and the train station. Beautifully appointed with exceptional customer service. Our room was comfortable and clean; we had moved from another hotel under renovation where we had had a very bad experience. The customer service was first rate. The food at The Duchess was exceptional; we ate there twice. The rooftop bar was lively and fun. We hope to visit again one day. read more

Not your typical W hotel and bar. The view from the top bar is very nice at night, drinks are good and expensive which is typical of a W. I stayed at the one in Barcelona and it is a lot nicer. The place is also small because it was created in a historical building of Amsterdam. Not the best W if you want that experience. read more

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First, the hotel is in an amazing location. I decided to walk from Amsterdam Centraal instead of taking a tram and I made it in less than 15 min. And when I did need to take a tram, almost every tram was within a 4 minute walk of the hotel. I almost never had to take the tram though because the proximity made it easy for me to walk wherever I was going. The staff is amazing. Very friendly and professional. They were always willing to help (which I expect) and never seemed to be bothered (which actually does happen sometimes.) I stayed in a canal view bank room on the second floor. Just beautiful. There are limited amounts of these rooms (I think my front desk person said there were just 10) and I felt super lucky to have been upgraded to this gorgeous room. There were large windows that actually open and the room was gorgeously appointed with everything you would need. They even provide a converter (same one as I have) that you can buy if you want to take it with you. The views from the top of the exchange building were spectacular and well worth the freezing cold I had to endure to be up there. read more

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We wanted a relaxing stay on our only night in Amsterdam, so we opted for the W Amsterdam. I think The W brand is pretty synonymous for luxury hotels, and caters toward a more younger generation. Our room was €322 euro so ~$482 CAD/night. For a few euro more, you can get a city view for about €355. The King bed was extremely comfy, we got all kinds of toiletries, and the room was relatively spacious given the space in AMS. There are two buildings. We stayed in the Wonderful Exchange opposite of the Bank building. There's also a 5% city fee (total amount), which you pay at the end of your stay. The hotel was conveniently located in the city centre, so getting around places was okay without any data. Two cons - can get loud on weekends and the layout of the hotel was a little confusing (a lot of different glass doors on each floor). While it is a luxury hotel, the above outdoor pool turns into a lounge on the weekends. So, it can get loud as the lounge goers come/go ... we stayed there on a Saturday. We were exhausted after a day of exploring, so we slept pretty well despite the noise (you don't hear the music too clearly, but the beats were noticeable). read more

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It was Saturday night and met up with two work colleagues to hang out in downtown Amsterdam. After wandering around Dam Square, it was just that perfect almost getting to dusk stage, so decided to go to a rooftop bar and check out the sun setting over Amsterdam city from a higher vantage view. A quick search on Yelp for rooftop bars in Amsterdam honestly didn't turn up the W Lounge at the W Hotel. Instead my colleagues found the hotel and it's rooftop bar via google maps and since it was located close to where we standing in the Dam Square, decided to head here. So the hotel is spread out over two buildings, and it was initially confusing as not sure where to go for the Lounge as there weren't any signs or other information as to its location. Therefore ducked into one of the buildings and found our way to the hotel bar, and the very nice bartender told us we were in the wrong building and to go across the street and the lounge was located on the 6th floor. For anyone else looking for the W Lounge, ITS NOT IN THE BANK BUILDING! So while no comment about the actual hotel, this review is about the W rooftop lounge on the 6th floor. Unfortunately it's only got semi decent views, so it didn't live up to our expectations that way. The decor itself was stylish but impractical too. Super low tables and not enough of them. The bathroom was located down these steep stairs two floors down and I reckon could be a major tripping disaster waiting to happen if one was majorly knees-up! Then of the 4 ladies loos, two were not working. The stalls themselves while glittery and done up with gold and shiny reflective black surface, were just super dirty. The fries we ordered took more than 45 minutes (!) and we started joking that the chef had to go out the back and plant the potatoes seed! We'd actually decided to leave and cancelled the order and then it was bought over to us for gratis. The fries were cooked well but over-salted for my taste and the accompanying basil aioli tasted bad in a herb over-powering way. Drinks wise - my colleague said his Mojito was just super weak with too much ice and also more of the lime, and just not enough alcohol. I thought my ginger tea was good but massively overpriced for €6 as had asked them to make it strong, and I reckon for that price, they could have chucked in more ginger pieces. Honestly the cookie that came with the tea was really delicious and tasty and about the only thing I enjoyed/ liked about my experience at the W Lounge. I am in no hurry to come back! Yelp 43/ 2019 read more

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The rooftop is amazing! I didn't stay here, just hung out at the rooftop lounge. The pool is beautiful and the nearly 360 view of Amsterdam is spectacular. I highly recommend going to the rooftop lounge around sunset. It is very picturesque and a great way to spend the hot summer evenings. read more

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The Good: :: it's got a great rooftop bar with a great view of Amsterdam :: the beds are cozy :: nice big windows to let in natural light :: great bath products (Bliss!) :: gym is REALLY nice. great machines, clean space, not smelly, bottles of water ready for you to chug post-workout The Bad: :: it's a little bit of a douchey scene. one day i was walking back from work and saw a half-naked man toy in some skivvies outside for some event. i felt embarrassed for him because it was just like...wut? Amsterdam isn't NY or L.A., and it felt a bit out of place :: the shower situation is really not ideal. you have frosted shower "walls" but people can still see your silhouette. not good if you are staying with a friend. if it's a significant other, it's fine but i really don't feel comfortable being outlined for a friend to see while i'm trying to shower. :: desk situation isn't ideal. you have the end of the countertop essentially as the "desk" area. not very comfortable for working long periods of time. definitely reinforces my belief that the W is way more of a recreational hotel and not a working hotel. :: service can be really really spotty The Ugly: :: it is LOUD. not good for business travelers. after working an 18-hour day, the last thing i want to hear is OONTZ OONTZ OONTZ coming from the rooftop party at 3am. seriously. that happened. :: my welcome gift of a drink and a bowl of crisps sat on the counter for 3 days straight, because housekeeping didn't think i wanted it taken away for some reason...? Would I go back? No, I probably would not. I didn't drop almost 400 EUR a night to not get sleep. If you are a recreational traveler, this could be great for you for a short stay. However, for long-term visitors and/or business travelers like myself, this isn't the ideal setup at all. This place is OUT. read more

My husband and I stayed here for our first visit to Amsterdam. There are two buildings for this hotel, we stayed in the Bank building. So this review is solely for that building. Our room was very comfortable; it had a beautiful Canalview and high ceiling. My favorite thing about this room was the shower. It features a luxurious rainfall showerhead, and has no open walls so there's no air coming from outside. By the end of the shower it feels like a mini sauna, so refreshing. The hotel staff was very friendly and seemed genuinely happy to do their job. They're warm and welcoming. I encountered at least 5 different front desk employees and all of them were a pleasure. The staff comes by to check on you in your room a few times a day, and there's also a beverage cart that goes around once a day offering free cocktails or mocktails. Lastly, there are umbrellas offered in the lobby for hotel guests. Amsterdam is a rainy city so that is really helpful. As for the location, it's terrific. You're in the heart of the town. You can walk almost everywhere and there's a lot of cool stuff around you. read more

The breakfast across the street in the "bank" building is the same wonderful fare as at the "exchange" building, but the ambience is much more upscale! read more

Nice spot to bring company and old friends. It's very loud, though, and the drinks are pricey. That said, it showcases the best and the worst that the city has to offer -- best being the friendly crowd that's not snobby, and the worst, well, service and prices. They don't have very comfortable seating, unless you find yourself in one of the little room-like sub-lounges. But then it's not very cost there. The outdoor pool always attracts a lot of smokers and tourists. The focaccia is my favorite snack. Some evenings they have pretty decent DJs to rock out to. When you get tired, you could just go for a walk. read more

One of the best views in the city. With literally a 360 view of the city. You can't go wrong. They've got it all from an amazing resturant to the hottest rooftop bar. How do you not stay here. The staff are beyond welcoming and accommodating. You'll love it! Dont think twice book your room today. It's walking distance from everything. Or hope on the metro either way youll be there in no time. read more

W Amsterdam - View from the top.... One of them anyway. - Hotels Near Me - Amsterdam, New Hampshire

This hotel was nice and clean but is clearly more interested in catering to its hotel rooftop crowd than guests. We had numerous issues--broken elevator the whole weekend so took ten minutes to go up and down with crowds in one. On the first day we checked in, right after we checked in and we're not dressed, some random hotel employee lets himself in our room after knocking and we didn't answer. Who does this? Perhaps it was to stick mini bar or similar but not ok to enter without an ok when a room is occupied. The second day we were gone from 9 am to late afternoon and came back to our room not cleaned. Called and were told cleaning was coming. Waited one hour, nothing. Wanted to take a nap and rest but left hoping they'd come. Come back an hour later and still not clean. Ridiculous. Called again and asked to speak to a manager. Asked for a credit on our stay when we asked for manager and again in follow up email after and big surprise--no response! Maid service finally came later so we went up to bar to have an overpriced drink and then have an unfriendly manager put a reserved sign on our table for two hours later. So hospitable! I stay at 5 star places quite a bit--If you're used to 5 star US hotels, you won't like this hotel--it's not like five star in the states. It's more like 3 and with a good downtown location. Altogether a rip off for $400+ a night. Especially with inconveniences. And not to mention the tiles in our shower were loose such that we both almost fell several times. What a joke! read more

The W Amsterdam opened in October 2015. The building used to be a telephone exchange building. Many of the original structure/fixtures remains in place. In late May 2016, the W unveiled the only rooftop lap swim pool in Amsterdam. We didn't take a dip, but appreciated the great view of the Royal Palace across the street. We stayed two nights. Great friendly staff. Free WiFi. All the Nespresso coffee you want. Because the check in desk is on the upper floor, we ended up asking the guys on the ground floor for maps and directions. Everyone was nice and knowledgeable. One guy was a Chicago transplant. Our accommodations were very comfortable. The room was cozy and our window faced another building across the street. But the W had a mechanized obscure window treatment for the daytime and a heavy nighttime one that you operate. Our shower was shaped like a phone booth. The architecture was very modern in an repurposed building. The first evening we went up to the lounge with our niece and her boyfriend who both live in Amsterdam. They couldn't get over how hip the W was. The W is central to Dam Square and walking distance to many points of interest. read more

Great location and very friendly staff. The atmosphere and bar was very cool and relaxing place to have a drink. The restaurant on property The Duchess was one of the best meals we had. It was so wonderful we ate there twice. The other restaurant Mr. Porter was pretty bad. Slow staff and service with a terrible steaks. Way better places to eat. We had other friends that warned us that Mr. Porter was bad but we made the mistake by not listening to them and wasted money on a bad meal. Hope this helps as we truly enjoyed our time in Amsterdam. read more

Super new so they still have to work out a few kinks. For example, there's still construction going on and their spa isn't built yet but most of the hotel is built and ready. It is located like 15 min from the Amsterdam Central and is close to a lot of things!! Really awesome location plus there's a supermarket, Albert Hejin? I think that is what it is called, behind the entrance. They charge for bags at the supermarket fyi so bring your home if you buy a lot. The decor is awesome, very modern. The front deck is located on the 6th floor and elevators can be a bit slow because they're still getting everything ready. Staff is super friendly and accommodating. My room internet wasn't working the 2nd day because of the construction so that was kind of annoying. The room itself was called the "cozy room" and cosy indeed it was.... The shower is like outside connected to the sink area. I know the shower glass was frosted so you can't really see when someone is showering but you can still see their body shape, etc. If you're staying here with friends it can be AWKWARD. The bathroom is by itself in a closed room and the sink is outside. SUPER COZY. Bed is really comfortable!!!! The window shades are cool, there's a day and night one. Everything was really clean. I used points to stay here but if you're going to pay I recommend waiting till they finish construction to stay here. Like I said before, they're still working out some kinks and this place is a on the pricier side. read more

This is an SPG hotel, think Marriott. Great location on Dam square with trams outside the door practically. Our room was on third floor of the exchange building across street from the original Bank building. Staff were attentive. Modern rooms with great AC and lovely showers. The rooftop bar is worth a visit but Mr Porter's prices for food are outrageous. On the hot weather days all the young folk hang out, literally, in the rooftop "pool". No abs. required apparently. Everything about our stay met our expectations except two small matters: 1. House keeping was erratic. I found best approach was to call and tell them when we were leaving the room daily and request immediate service. They then serviced the room 90% of the time. 2. We ate breakfast in Mr Porter's once. At 35 Euro a head. But were charged twice. They fixed this no problem. Once I pointed it out. Regarding that Mr Porter's breakfast. 2 of the 5 a la carte menu items were not available. In particular the steak and eggs which for their prices I had planned to have. Never ate here after that experience. I'd stay here again though. read more

This is new to Amsterdam. The W lounge is chic and trendy The location is oh so perfect, bike it, uber it! The view is absolutely magical. The decor is nice, it is nothing out of the ordinary, the view compensate. I love the architecture of the dance/lounge setting There are stages for the girls to show off their stuff, you must RSVP those stages, I think is is perfect if you are a group of girls and don't need anyone stepping on your toes! Lol Everyone on those stages were drinking, laughing, dancing Just the way it should be, well done! Needs improvement... Last night there were 2 bars A permanent bar and a temp They were both super busy, nice for the hotel but what about me waiting? I had a drink to wait for the next, don't you want my money? Get it together! The staffs super friendly and in the mood The bar bar staff uniform for the guys are fun but they uniform for the women is something my grandmother would not wear. Come on! I want to see fun/chic/trendy wears by the staff, spend the money on a Dutch student designer to come up with something... Free tip! Although the staff are friendly there were wayyyy to many of them behind the bar running in circles, get it together already. 4 bar men should be enough Than temporary bar should serve only the bottle service. Free tips! What is up the toilets, they are 2 flights of stairs down. Do you know what's it like wearing killer heel, tipsy and need to pee??? The toilets were an after thought, I got to the point I rather go home than pee. With all this magical space it would be fantastic to have a photo spots for us to take fabulous looking selfies. The place have potential to house more fun stuffs not there are no thinkers. Would I go back??? Last night was my second time, I must try everything 3 times 1st time surprise 2nd not sure 3rd knowing for sure I must try it in the warmer days before my final decision. Still open OK Straight Talk I like the fact that everyone who goes to the lounge look like they took a shower and looked at themselves in the mirror twice before they left the house. My mom once told me, "when you leave the house, it is ShowTime" so if you don't like the drama, don't go there. Don't look so miserable, because she is showing off so what??? Don't rain on my parade! Hahahaha. Yes, it is a bit pricy, but hell! If you can afford a 15euro cocktail so be it. If you are making money, you should spend money. read more

W Amsterdam - Hotels Near Me - Amsterdam, New Hampshire

Every friday they have a party at the rooftop bar. You can find it at facebook: invite by w. It opens at 5 pm, but it gets busy around 8. I wouldn't advise to come earlier then 8. Aroun 10 pm it gets very crowded and you have to wait a long time to hang your coat. Even though W is there for a couple months already, the staff is still finding things out. It takes a long time to get a drink. Even at 6 pm when there's nobody there. I loved the view and the music. Tip: Be sure to dress up. Loads of girls in dresses and lot's of make up. read more

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I still haven't solved the riddle of which half of the W is better, the original building, or the bank building across the street where we stayed. Nevertheless, being a scaredy cat, I'm pretty sure I never want to sleep in the bank again! First off, you cannot beat the location; the views of major buildings on the Dam are incredible (and you can enjoy them from the rooftop pool also), the rooms are fabulous, and the complimentary Platinum breakfast was the most amazing we've EVER experienced in any Starwood property (you can choose to eat at either restaurant no matter which building you stay in). There is a small entry where they hold your bags while you check in on an ultra hip upper floor. The problem lies with a strange design choice they made with the hallways. Maybe the building doesn't have windows on the outer walls, so they chose to make the hallways completely black with tiny arrow slits of light, sort of like a cloister. You can barely make out a sudden step that appears out of nowhere. Once they even piped in creepy heartbeat-like suspense music, and I swore if I turned the corner and saw a figure, I would have to scream and run. The elevators are glass sided but in a dark graffiti covered shaft, and I was sure I'd glimpse a ghoul riding in the opposite direction a la "Twilight Zone". The bathrooms are very open concept, but the toilet is like a public cement stall with a heavy fire door; given the atmosphere in the hall, it really freaked me out imagining being trapped in there. My daughter's room looked into the windows of the inner rooms, and luckily we only saw a family playing around, and not a bizarre murder being committed. I hope they will address these issues before someone has a heart attack in the hallway, or at the very least, breaks his/her leg on the unlit step. But, then maybe some people would appreciate this bonus trip to Tower of Terror. read more

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I was pretty disappointed by this hotel, especially being part of the W family. The one thing really going in its favor is location, but that's about it. Our room resembled more of a spaceship that a 4* room - and this was after the upgrade I received for being SPG gold! The worst part was probably the shower which felt like it had been built by Ikea. The cheap floor actually moved around so it was almost like you were surfing in there! I will say the bar here had a good ambience but just like the hotel, it was way too overpriced. If you do stay here, ask for a high floor because the lower floors are right above a busy street which will annoy any light sleepers. read more

Arrived here on a Saturday evening on the advice of friends already at the rooftop. Upon arrival, we were advised that the rooftop was "packed" with a 30-60 minute wait. Needless to say, because we had friends upstairs, we knew it was definitely NOT packed and we're being lied to. Not an issue in beautiful Amsterdam, because we simply took our group to another beautiful bar down the street and have them our business. If you are visiting with a group be aware of issues here, and don't waste your time. read more

SPECTACULAR!!! My husband and I stayed here for part of our honeymoon and we wish we could've stayed longer. The hotel is absolutely stunning and unique. Each detail is better than the next. The staff was incredible, very friendly, helpful and easy to approach. They ensured that we were well taken care of. It's walking distance from the main part of the city and surrounded by multiple shops and restaurants. They have amazing rooms. We recommend the Fantastic Suite Bank. It was stunning. It included an open bathroom plan, a hot tub on the balcony and remote controlled shade for the ceiling that blacked out the room completely! Cannot wait to go back! read more

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Great drinks and very friendly bar stuff, but too posh for my taste, including the visitors which makes the place appear not really classy. Music's too loud. Somehow confusing: is it a bar? A club? read more

Love this hotel! Fantastic location and the staff were so kind, helpful & generous. There's an excellent restaurant in the hotel and it was just overall a really relaxing stay. Highly recommend it! read more

We checked in for 2 nights and taken to the Bank building for check in. We were immediately greeted by the front desk. The two males were extremely friendly and ready to give helpful tourists advice. Due to being Platinum Members, we were upgraded to a suite. We arrived at 10 AM, our room was not ready ( didn't expect it would be). Our luggage was tagged and stored safely. We were offered some toiletries to freshen up before exploring this lovely city. The location of the hotel is fabulous. Received a call when the room was ready. Our luggage was waiting for us in the room. The room was a spacious room with walls of windows with retractable shades. The bed was comfortable. The room had several of USB plugins. I enjoyed the shower, although some reviewers called it a "an IKEA phone booth". The pressure was good, kept temperature and rain head was a nice touch. W does not disappoint in full size toiletries. Due to being Platinum Members we selected the complimentary breakfast served at the Dutchess. The food was good and fresh. Our option was made to order a la carte option as well as buffet access. The buffet featured typical American and European breakfast items. It did take a while to receive our coffee. My tip is if you need a second coffee, order halfway through your first cup. We went to the W rooftop bar one night. The bar had great views of the city. I liked that the bar had several different small niches. The crowd was mainly 20 something year olds. The music was a little too loud for my taste. The bar was okay but nothing special. Overall our stay at the hotel was very good. The staff is friendly and helpful. read more

Prior to dinner, we stopped at the W rooftop bar for a cocktail. I ordered a martini but it didn't taste that well. The real winner is the view you get outside on the roof. You can basically see the entire city. Come for the view, slurp down the drinks. read more