They got me in fast for a seatbelt replacement! Good price. I'll be using them again. Terri reganread more

Just got my car back from Turnpike Autobody…read more Dave and co. repaired a gouge in the car by the rear door. It involved filling the gouge and spraying three panels with a three-layer paint job. The job was completed a day early and the workmanship is top class. Looks great. In addition, the car was spotless inside and received a car wash before I left. Looks like it has been detailed. I have taken vehicles (and car parts) to Turnpike Autobody before and have always been delighted with the results. .. and I am not easy to please. I would highly recommend Dave and his team for body repair, paintwork, and service.

My whole family has been coming here for years and Audettes has never disappointed. Norman and crew…read moreare the absolute best and it shows in their work. The quality of work is impeccable and they will go out of their way to please the customer. Their prices are very reasonable and affordable and deliver in value. I highly recommend Audettes Auto Body for any body work or paint work you may need to get done. They're awesome people who have been doing this for over 50+ years.

So...I have a 2019 Jeep Wrangler in Mojito Green, which unfortunately comes with an inherent…read moreproblem of corrosion due to cross contamination of metals. I had it "fixed" by a Jeep body shop at Brigham Gill Jeep in Natick which took the situation from bad to worse. Mismatching panels, over spray on the inside of the doors, chipped torque screws, and just a shabby experience all around....oh! And the bubbling of the paint returned in less than a year. Great stuff... Anyway, decided to try a different dealer that had an amazing collision center...Herb Chambers of Millbury. Unfortunately I was not allowed to use their Collision Center as I wasn't in an accident, but was sent to Audette's Auto Body. Divine Intervention. Norman and team are outstanding! The phone is always answered politely and coherently...you can hear the smile on the other end. Norman is informative, and completely honest with what he expects out of the repair. I picked up my Jeep today and it's better than new. The highest recommendation I can give is that even if I were to have work which required me to pay out of pocket, I would go there in a heartbeat, and I live nowhere near!!!

I had some hail damage repairs done here and while I was in I finally took care of some lingering…read moredamage from a shopping cart earlier in the year. My car was taken care of faster than I thought and everything came out excellent. The hail damage went through my insurance and I paid for the dent for the shopping cart. I thought the price was very reasonable and everyone there was very friendly. I will not hesitate to get any body work done there in the future!

A well-run shop that did great repairs on our vehicle. They were most helpful with the process…read more They also did a wonderful job detailing.

Franchi Brothers repaired my fender bender like new. They worked directly with my insurance so…read morethere was no hassle. The car was cleaned like new when I picked it up.

great service and quality from the first call. they handled everything with insurance. quoted me 2…read moreweeks on my Acura repair and they actually had it ready a day early. bodyeork was excellent, and they left the inside and outside of the car spotless. would recommend them highly

I had a small dent on my brand new Tesla. I bought a new power washer and the arm on the spray was…read morenot tight. Came loose and separated, creating dent and small scratch. Paul is a miracle worker. Not sure how he got to dent and fixed but dent is gone, seriously, like dent never was there. They touched up paint on scratch and is no longer visible unless you get 2" away. If I did not have the scratch, it would be perfect. Convenience was huge, I live in western mass, drove out on way to business trip. Called ahead, arrived at 7:30, out by 8:30. Would have been quicker but they wanted paint to dry. Price was reasonable, a lot less than a body shop. Very happy, highly recommend them!

My fiance backup my car into a yellow pole during a night out. I have a dark blue Toyota Corrola…read moreand the yellow paint was noticeable on my car. I did a little bit of research online and came across Dent'n Scratch. I'm so happy I decided to use their services. I couldn't be happier with the results. Paul was nice and helped me every step of the way. All I had to do was get touch up paint for my car and in an hour the scratches and yellow paint was gone. I will definitely use the again! Highly recommend this place for minor cosmetic work.

This is the best shop around. Multiple cars of ours have been fixed / cleaned here and every time…read morethey come back perfect! They even cleaned the inside and outside of my cars each time. They also have really clean rental cars on site, that made my drop off and pick up easy. Thank you to everyone at Ultra Shine, this is the only place that I will allow to fix mine or anyone in my family's car.

Response to Heather: I responded to your email with no response at 9:50am so this is the response…read moreyou sent as opposed to addressing my email directly which I transparently shared in the review. Second, the issue again is service. Your staffs service was the issue which I believe I clearly articulated. I would hate for that to get lost in your response for others as they are making their own decisions about patroning your auto shop. Please note, Yelp is a space for the consumer to share insights not engage in a debate with ownership when their is no accountability or direct addressing of the post. So to be clear, my issue is the service when I arrived and as I was interacting with Mike and I in no way indicated your service was poor. Now your comment stating that I wasn't spoken to "how I would like" implies zero accountability for the customer experience. I would like to have questions answered and be able to discuss the work done on my car as would anyone with the person reviewing it. Your message fails to address that sole issue. Again, best of luck with your philosophy and business approach, as it clearly works for others and not for me. I would just would review, if this is your approach, your Yelp history description where you explain that treating people well is a priority. That must have changed. Original response: I guess the experience depends on who you are and what you're perceived ability to finance you vehicle is by the employees. I am off for parental leave and just in survival mode as one tends to be in the first weeks and was not wearing my executive suite or clothing, so unfortunately no one would not know that I run a small organization. Apparently that determines the service because when I arrived for an estimate, I was excited because this auto shop comes HIGHLY recommended. I was going to spend several thousand dollars to fix a small fender bender and then ask about detailing services. However I will not be engaging with this organization again because I was treated with such indifference that I can't imagine patroning this organization. When I arrived, and was assigned someone to draft the estimate, I approached this staff member, I believe his name was Mike, and asked questions because I had already gotten a quote. He would not look at the other estimate I had and didn't discuss anything with me. I was told that the price will be the same as the other shops and that I should just check my email for his estimate and we can talk then. I left wondering why I came if at places like Waldron Carstar, sat down with me and went point by point and discussed options and advised me as I asked questions BEFORE and AFTER I received their estimate. They treated me like a valued customer and tried to create a work plan that worked for me as a drop in. I went to 3 other shops and got same day estimates. This individuals quote came 12 hours later. Their work is probably great, but their treatment of me as a customer was disappointing given how much work I was intending to pay for. In my opinion, auto service is expensive but the customer service and care shouldn't be optional because that is essentially the only difference from shop to shop since "it's the same price" according to their rep. Fun fact, their quote was the most expensive quote. Go figure lol Update: The response was "I am sorry the estimator did not converse with you the way you would like." Again, customer service appears optional. My response was as follows when the manager referenced their reputation as well: "I actually came because of the reputation, including the fact that I was looking for detailing estimates as well but I never got to that. Because when I approached your staff and asked questions, again I was told that the price will be the same and that I should just check my email. I left wondering why I came if at places like Waldron Carstar, sat down with me and went point by point and discussed options and advised me as I asked questions. They treated me like a valued customer and tried to create a work plan that worked for me as a drop in. I went to 3 other shops and got same day estimates. This one came 12 hours later. But again, this is not meant to be an insult or belabored discussion. Just feedback. I will let you get back to you every day business but just remember, auto service is expensive but the customer service and care shouldn't be optional because that is essentially the only difference from shop to shop since "it's the same price."

I just moved to town and, unfortunately, got into a fender bender on my way home on my first day of…read morework. I don't know much about the area, but I ended up taking my vehicle here in a panic, after getting an estimate elsewhere, and after failing to pass state inspection because of the car's smashed front bumper. Everyone at WFM was immediately helpful. I just showed up (in a panic!) and a few folks came out to take a look at the damage to my front bumper/side door/hood/headlight and to talk me through their initial thoughts on repairs. They also cleaned up the bumper a little and made sure the sharp pieces where it had been smashed weren't exposed. They secured my loose headlight so it wouldn't fall off, until I could take it in for repairs. A couple days later, my partner dropped my car and estimate off at WFM while I was at work. When I picked it up 2.5 weeks later, it looked even better than when I first got it. The bumper, hood, door, and headlight were so meticulously repaired and detailed. Not only that, but the folks at Worcester Foreign Motors totally cleaned the outside and inside of my car as well, free of charge. This could not have been an easy task: the car had been a mess after moving all my stuff and two cats up the coast. It looks like a brand new car now. It was stressful to have the accident so soon after moving, but a blessing to find these folks. I highly recommend WFM to anyone, and I will be taking my car back there in the future.

I'd give no stars if I could. My car has been in this shop for two months, my insurance won't cover…read morea rental anymore, I'm stranded without a car, can't get to work, and they won't answer my calls. The owner has effectively stolen my car. And my insurance has already cut the check so now I have to sue for it back. I think the guy working the shop, Tommy, has a substance issue and has spent the check. I took another car in for a small issue and he basically kidnapped me to a bar - I was alone and afraid to say no to his insistence and put myself in any danger. This guy has serious issues. Do not take your car here and do not go to the shop alone if you're a woman.

Owner was very welcoming and kept me up to date progress throughout the process. He repaired my car…read morequickly and for a great price. The paint was blended perfectly and you couldn't even tell I had work done. I will 1000% be going back for any auto body needs

Josh, the owner, did an excellent job not only repairing my car but also managing the insurance…read moreclaim from start to finish. He worked seamlessly with my insurance company to ensure I received the highest‑quality parts. On top of that, my car looks fantastic. I highly recommend him.