Terrible experience here. Car went in for a blown head gasket. Had nothing but problems after…read moregetting it back. Went back in at least 4 times for warranty work. The owners wife is awful to customers as she cussed me out over the phone for their mistakes. Not even a year later the motor jumped timing from a loose crank pulley bolt that they did not torque accurately which blew the motor. Owner told me it would cost him a divorce if he touched my car again. Do not recommend this shop to anyone!

My go to for all my car problems. Might be a bit on the higher end on price but you most definitely…read moreget the best from them. Very trustworthy and reliable. I was referred by a friend and beyond thankful for them. I don't live nearby but I still go out of my way when needed. The only negative is that they are no longer open during the weekends but I understand since it is a small family business and as hard as they work they need to test as well.

We took our Mercedes suv to have an oil change and back wiper repair. We were charged almost $80…read morefor the part for the wiper plus labor. The part was less than $40 at three other parts places. We will be using another repair shop from now on.

I was in Troy visiting family this month and my brothers truck decided to break down on me. I ended…read moreup calling around and took it to Prather Auto due to the location and the fact I didn't want to spend my week using Uber. I was so happy with this shop, the customer service was great and they got my brothers car fixed quicker then they quoted. The price was cheaper then what other shops had quoted me over the phone. Overall I was impressed by their Shops work and overall customer service. I would highly recommend to anyone who needs their vehicle fixed. Shops here in California are usually overly priced, I felt this shop tired to help me out as much as they could.

Customer service amazing. Product choices amazing! Overall was awesome experience and worth the…read moredrive

Fast, friendly, and professional...what more can I say, I'll be back!…read more They gave good advice and repaired my tire from a wayward nail. The place is clean, and they are very competitively priced.

WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

Honesty. This is the thing that worries me most about needing mechanical work done on my car and…read moretaking it someplace new. It would be so easy for a mechanic to fix something that doesn't need fixed and add hundreds to the bill. I know it's happened To me before, and I know it happens to way too many people out there. I've been to Webster's twice. Both times I was pleasantly surprised with just how honest this place is. I decided after my last experience, I owed the shop a review....so here goes. Last weekend, My car was overheating, and I couldn't figure out why. Long story. Old car. Anyhow, I had it towed to Webster's with a request for an estimate and crossed my fingers. The owner Jerry called a few hours later and told me my car had two plastic elbows that needed replaced. He also suggested swapping out the belt, but it wasn't a must. Total bill with labor, $275. Could have thrown in a water pump. Could have suggested a hose or two. Could have told me my radiator was shot. Could have added an extra hour to the labor or 20% to the parts. Could have told me a lot of different things were wrong and easily made that bill creep over $350. Heck, $500 would haven't been hard to hit. He didn't. My car needed some new elbows and a belt, and that's what I got. That's the other part of this story. Webster is a local private auto center owned and operated by a seasoned and very knowledgeable mechanic. It's not a bunch of 20 yr olds working at a chain with marked-up low-end parts in matching corporate uniforms. This guy knows his stuff. His shop isn't shiny. His shop doesn't have glass walls, tires stacked all over, and a TV strapped to the wall. It's not on a prime downtown corner across from a coffee shop chain. It's the kind of shop I used to go to with my dad when I was a kid. It's the kind of shop I hope to find anytime I move to a new town. So here's my two cents. Copy the name, phone number and address in your contact list. Save it as "auto mechanic" When you need your car fixed (and we all eventually do), you'll have it handy. You'll be happy you did. Honesty and knowledge. An extremely rare combination that's a pleasure to share when found. If you go in, tell Jerry the guy in the old red Pontiac says hello.

My father in-law sold his 2005 HHR to a person in Troy. After 5 months Jerry told her she needed…read morenew tires. The tires on the car was a mismatched set, different manufactures and wear patterns. My father in-law would never of had installed tires like that. The only way that those tires were on the car would be if Jerry put them on when the car was in on a previous visit. Jerry installed new tires. When the car was brought in 8 months and 18000 miles later Jerry said that the tires were bald and needed to be replaced. The only way these tires could be bald would be if he switched out the new tires for bald tires on a previous visit. When asked about warranty replacements he said the bald tires would have to be sent in and a decision would take 6 weeks. Jerry is the lowest of the low preying on the poor. Never ever go to Webster Auto Repair.

The transmission is still leaking after you kept it for a month…read more You hacks got me. Spray-canned the rust-leaking converter and put in some kinda Stop leak. That watery stuff leaking is not transfluid. left a bunch of stuff unplugged If I go back, I will get in trouble or worse. Was told by neighborhood Whites that Black people in Dayton know not to go there, Dummy. Trolls under the bridge. Should not have taken my dad's old truck there. Zero trust. If you couldn't fix it, you didn't have to rob me. For what I paid, I could have just bought a rebuilt. Jesus will make it right. Done.

I had a very concerning experience with Dayton Transmission Repair and would not recommend this…read moreshop. I brought my vehicle in for a rear differential issue that was supposed to be covered under a 12-month / 12,000-mile parts and labor warranty. This warranty was confirmed by my warranty company, which originally paid for the repair. Despite this, I was later charged approximately $450 in labor for work that should have been covered. The pricing throughout this process was inconsistent and unclear. I was initially quoted around $450, then later told approximately $1,600 over the phone, and ultimately charged $1,794.40. At one point, I was told that the cost to tear the car apart was "about $350 + tax," yet the final invoice shows $925 in labor, including a $450 "complex labor" charge. These numbers do not add up and were never clearly explained. The shop claimed my axles were "gaulted" or had "welded themselves" to the differential, requiring replacement. However, I was never given a clear or consistent explanation of what actually caused this or why it justified the additional charges. Even my warranty company attempted to get clarification and was unable to receive a clear answer. I was also told that no further work would be done unless I agreed to the charges, which left me in a position where I felt pressured to approve repairs without a full understanding of the total cost. When I asked questions, communication became unprofessional. I was called a "terrible customer," told I was being petty, and had calls ended on me. The owner was rude and dismissive during this process. After retrieving my vehicle, I discovered an issue in the fuse box area that was not present before service and is now causing electrical problems. This has added further concern about the condition in which my vehicle was returned. This experience was marked by inconsistent pricing, unclear labor charges, poor communication, and a lack of transparency. I would strongly advise others to ask for clear, written pricing and full explanations before agreeing to any work.

Mark was great. The service was top-notch. Friendly affordable and dependable. I found an honest…read moremechanic. Not many people can say that Eric S

Thought my compressor was bad on air conditioner. Turned out to be a simple relay switch for $16…read more So happy my regular mechanic referred me here.

Elite Auto Experts has serviced both my Malibu and my Volvo, and I've had a great experience every…read moretime. Their service is excellent, prices are fair, and they do a great job keeping you updated throughout the process with texts and photos. It's really reassuring to see the progress and know exactly what's going on. Highly recommend

We just moved to Dayton and needed to find a skilled and honest mechanic. Our realtor recommended…read morethis team and we're so glad she did! Everything about this business is a cut above. Their shop is modern and absolutely spotless. They are very friendly and professional. You'll actually enjoy working with them. Their work is top notch and fast. Every project I have done with them has been on or below estimated cost and on time. And best of all they are bend-over-backward focused on honest customer care. On my last project, they spent several days and rode with us multiple times to diagnose a problem I thought was a major suspension issue. When I picked up the car several days later I expected a bill of over a thousand, or at least hundreds. They said the issue was with the exhaust and once they found the problem they were able to address it by simply doing some bending and tightening. So they charged me nothing! I told them they had spent hours tracking the problem down and I wanted to pay them, but they refused payment. Give these guys a shot. You'll be glad you did!