Same day new patient appointment, took time to listen and based my care plan off of what I was…read moresaying (is., traditional hands on treatment vs new age). Very happy and don't feel like I'm being scammed.

This office has back roller beds, wobble chairs, hot laser, cryotherapy, weight loss laser,…read morecervical traction, spinal decompression table, vibration therapy, resistance bands, exercise ball for building the core & muscle groups, hand held activator & more! My favorite is their heated water bed to warm up your muscles before the chiropractor works on you. They take x-rays & some insurance. Their employees are amazing and welcoming. This place has blown me away with all the tools they have to work with. Dr. Jessica is a great chiropractor and communicator.

I've been going to them for years, Dr. Leshaw always has my back!!…read more Kelley is a killer masseuse in the back of the. Building! Go give them a try.

Warning! Don't be fooled by the friendliness of this clinic. If you miss your appointment even for…read morethe first time, they'll gouge you. And take note, this clinic doesn't discourage patient/client to come in even when you are sick. So, if you visit this clinic and got sick, more likely someone was contagious and you got the virus from someone in the clinic. Here's my experience. I had a massage appointment on Monday, December 4, 2023. Sunday the night before, I got very sick with high fever (103-104 F), chills and body aches. Of course there was no way I could've cancelled it within 24 hours. So, I called the clinic on Monday (day of my appt) to cancel explaining I am very sick and have all these symptoms. The office manager/receptionist said she would cancel, without mentioning I would be charged a $90 fee, which is $31 higher than the insurance allowable amount! I reached out to the clinic via and requested a copy of my signed agreement regarding the cancellation fee and also said I have proof from my doctor that I was very ill (I went to see my doctor on Tuesday). They didn't send it and instead, the owner (Leshaw) replied "On December 1st we raised the no show fee from $50 to $90 and posted it at the front desk. We are not required to have patients sign a document when we raise rates or fees." The office manager who I spoke to, didn't have the decency to tell me they increased their cancellation fee to $90 as of December 1st nor told me she can cancel my appt but I will be charged the fee. How in the world would I know that if I have never been in the clinic since December 1st? I thought I was doing them a favor for not coming in. I didn't want to be responsible for getting anyone sick if I had come in. But the office manager clearly stated that they can't tell anyone to come if they are sick nor they will turn anyone away for coming in sick. What kind of healthy care facility would do this? They obviously don't care about the well-being of their staff nor their patients/clients. The worse part is, my insurance would've paid them $59 if I went. But instead, I paid $90 out of pocket. I've never missed appointments and even referred my husband to them. I called around and other clinics would only charge $25 for first missed appointments. There are many good chiropractors in the area. Don't waste your time on this one.

I have been going to Renew Physical Therapy since they first opened in Columbia City. I appreciate…read morewalking into a clinic where the staff looks like the community they are serving. The front desk is very friendly and helpful. I know at times I've called with irritation in my voice from pain, they easily put me at ease and figured out the best solution and always except my apologies The Physical Therapists/Massage Therapists, Joe, Erik and Holly, that I work with are always so knowledgeable and helpful. Every time I've had an issue with my back or knee I call, and when the pain has been severe they fit me into the schedule quickly. They are never pushy and help me create a PT/MT plan that work best for my busy schedule. A testament to their attentiveness; when I've gone in for treatment, I've often stopped ahead of schedule. I've found other clinics want me to stick with the full treatment plan regardless of continued benefits. I'm grateful for the staff at Renew, they are a great team from the front desk to all the physical therapists and massage therapists I have worked with. I highly recommend them!

I'm continuing to go biweekly to Renew. Everyone from the front desk staff to the physical…read moretherapists are top notch. Shout outs to Alyssa and Kelly, in particular. I've made good improvements with knee stability after an old meniscus injury and the program always feels very intentional and goal-focused.

I have gone about 3 times, Fridays and try to go on Mondays. The hospitality I have received from…read moreboth occupational therapists has been great. I had a wrist injury and thought to just shake it off and it was like 4 months and no signs of letting go. I have gone 3 times and I have felt hugeeeee progress with the exercises, warm ups, proper ways of strengthening, conditioning, an injured part. They don't bore you so having conversations at the same time healing has been an awesome experience for me. Close to home, great care, hospitality is more than asked for which is awesome, 10/10 to recommend.

As stated by other people, this company does not know how to bill patients correctly. Going in for…read morea regular PT appointment and they incorrectly billed me for some odd service that they never even came close to providing or disclosing a cost on and are not trying to send me to collections for their mistake that they won't admit to or correct.

Ashley's attentiveness and dedication to ensuring my comfort, as well as her attention to detail in…read moremy chiropractic care, have been amazing. I walked out feeling brand new--my neck tension eased, my postpartum lower back pain became much more manageable, and I felt immediate relief. I'm looking forward to bringing my baby in for her first adjustment. The office has a warm and welcoming atmosphere, and the front office staff is both courteous and respectful. I truly appreciate the hard work and effort they put into creating such a positive experience. I recommended Ashley to my sister, who was initially hesitant about visiting a chiropractor. After her first visit, she called me and said, 'I feel like a brand-new woman!' I highly recommend Ashley and her team!

This is the best chiropractic clinic I've ever been to over a LONG life of many accidents and…read moreinjuries. Most recent was a lower back strain a few years ago at work and they've been treating me since- mostly I just call them once a month or so when I start feeling off, that's the joy of getting older haha! The office staff is also friendly and dedicated. I love this place!

When I started going to Dr Hughes for treatment I wasn't able to get a good night's sleep but after…read morebeing treated by her I'm able to start hiking again and getting back to active lifestyle. Her staff is always friendly when I arrive and smiling and they have a nice music selection going every time I visit.

I've been working with Dr. Hughes receiving shockwave therapy after a bad sprain and subsequent…read moretendinitis. In the past few weeks I have seen an amazing increase in my range of motion, ability to return to exercising and a huge decrease in pain. Definitely would recommend her to anyone who is dealing with those pesky injuries that just don't seem to heal!

The first visit was one-on-one with the therapist for 45 minutes and went very well. However, for…read morethe next visit, I was placed in the general exercise room where the therapist was seeing two other patients besides me for the entire hour I was there. This lead to frequent times where I finished my exercises and had to wait for the therapist to finish with other patients. I am reasonably confident that each patient being seen is being billed out at the full rate for the hour. Highline PT is part of a 250 clinic operation and they are in turn owned by an investment company, so maximizing revenue per patient is undoubtedly a desired outcome. Sad state of health care in America.

This place is fantastic! I have been going here regularly , twice a week for about a year now and…read moremaking steady improvement. The therapists are skilled, caring and very good at pinpointing your problem. BTW, great care for seniors. The office staff is most helpful.

Unprofessional scheduling service they have and it is the focus of this review only. Called to…read moreschedule physical therapy after receiving a referral from my primary care provider. I verified with my insurance before contacting Highline physical therapy to ensure that I was covered. The scheduler tried to convince me that occupational therapy was what I needed despite the referral from my doctor saying I needed physical therapy. I told him that I was looking for physical therapy and not occupational. He then asked for the doctors referral told me to email it to them. I asked if a screenshot from my MyChart app was sufficient which he affirmed and replied that they would review it and get back to me. I wasn't given a timeframe so I assumed that it would be 5 to 10 minutes for a return phone call. Over two hours later and no phone call so I find another referral from my insurance call them and schedule. I have an appointment the next day so I call Highline back to see if there's any update and a different scheduler tells me that they were not able to download my doctors referral from the email, even though I asked the previous scheduler if a screenshot would suffice. Obviously something that would've been readily apparent immediately yet I didn't receive a phone call whatsoever. Anyway these guys seem pretty disorganized and unprofessional so I'm glad it worked out the way it did. ATI physical therapy had me scheduled the next day for my appointment in a phone call that took half the time.

Excellent place! I recently finished up treatment here. I had been going for almost a year for an…read moreachilles tendon rupture. I went the non surgical route, so it was a long process. Hannah was my primary therapist and was absolutely awesome! Knowledgeable, friendly, positive and thorough. I worked with many of the physical therapists here and every one of them was great! The entire staff is wonderful; from the desk to the gym, all super helpful and easy to work with. The environment here is friendly and inviting. Thanks for everything Hannah and everyone at Highline PT!!