This doctor DOES NOT TAKE THE INSURANCES LISTED ONLINE. He is NOT TAKING NEW PATIENTS UNLESS YOU…read moreENROLL IN HIS NEW PROGRAM AND PAY $2100 A YEAR+. His reps are rude. I was simply looking for a new and experienced doctor to help me. This new program he is "transitioning" into is based on profit not on patient care. It's a BS sales pitch. It's really sad because it seems like he really did care and provide good care before. That's why I called. DONT CALL NOW.

Dr. Todd Blattman is the best doctor in Waco hands down! He's been our family Dr for over 16 years…read moreand has always treated us with the utmost respect and always listens with an open mind. I'd definitely recommend!

Love Dr.Cathy!! She is so nice and it's just like you are talking to a friend. She took me very…read moreseriously and I felt like she really did care. Love her office staff. They worked around everything and were able to get me a same day appointment, which I very much appreciated. My only compliant is that the office closes from 12:30 to 1:30 for lunch and no one told me that when I made the appointment. My check in time was for 1:45 and I got there before 1:30 and had to sit in my car and wait until they unlocked the door.

I have been coming here for years and never been treated crappy like I was today. The check in…read morereceptionist are horrible. There was no one waiting in line and I waited more than 3 minutes to be called. What's crazy the only one who called me up was the African American lady in the front. I love my doctor and his staff however this new front desk people are horrible. Call people as they come regardless of color!

I have been seeing Dr. McClanahan. He is beyond amazing! Great doctor, very personable, and takes…read morehis time. I have never felt rushed or stupid- I've had a cold/cough for about a month and Dr. McClanahan has been very patient and has been willing to try different methods to help me get better! The entire staff is friendly, fast and knowledgeable. I am able to be seen same day, and hardly ever wait. My children also seen him with the flu- scheduled and seen us all together, the nurses worked together to get us all in and seen quickly. Very happy with their care. Thankful for Dr Mcclanahan!

Dr Loden has treated my parents for years and treated my grandparents until they passed away. He…read morehas treated me since the beginning of 2016 and just started treating my wife. Dr Loden is very compassionate when treating me and my family. He took his time to really get to know me as a patient. He has always treated me w respect and patience. I have to admit sometimes I can be a challenging patient to treat but Dr Loden has continued to help me work toward the health goals I have wanted. I can say I am taking less medicine than I was before for diabetes. In investing time to get to know me as a patient he knows what to do to motivate me as a patient and that has helped me out. The staff is usually very nice and professional. I respect them and appreciate them as well. Grateful to have dr Loden as my PCP. He is truly a blessing in my life.

About 16 years ago my kids insurance changed and the doctor we had at the time didn't accept it. I…read morewas left scrambling to find a new doctor for my kids and was given a list of possible doctors that might take it. After spending 2 days and many many calls later I came across Providence clinic and when I called was told none of the doctors were taking new patients !!! 20 minutes later as I sat on my bed feeling frustrated and crying I received a call back from a nurse named Maria who informed me that if I could have my 2 oldest there within half an hour a doctor by the name of Dr. Julian was willing to see them. I raced up there and was seen by Dr. Julian we became his patients and never looked back !! He became the go to doctor for our entire family. Even after my eldest son got married and when he and his wife had their first child he became his doctor and 3 years later he became his little brothers doctor as well. My kids are all grown now and I moved to Austin but continued to make the drive to Waco for doctor visits with him. We love Dr. Julian and will always be grateful for being such a wonderful doctor & human being. A special thanks goes out to Tiffany & Jackie who go above and beyond whenever I need anything at all. Most people wouldn't go the lengths they do !! Forever grateful !

Meh I don't know. I have been to Dr. Cathy twice in the past 3 months and the first time, I thought…read moreshe was great super friendly, I felt very comfortable, like I was walking to a friend. The second time, not so much. She was very cold and unfriendly and spent ess than 2 minutes with me. I felt like I was imposing on her. Maybe she was having a bad day, it happens. Her staff are very friendly. They have a tendency to put you in hold on the phone and forget about you so I usually have to call at least two times before I can actually speak to someone.

New to the Waco area, went to her for a physical exam, what a joke! Nurse took BP, temp and pulse…read more Dr came in listened to my heart and pushed on my stomach! That was it, I'm 58 many more things should have been done for a physical exam, never even had me remove my shirt or any arrival of clothing? Worst physical exam I have ever had! Waste of my time and my insurance coverage, very displeased with this!

Dr. Erickson retired. I wasA patient of his for over a decade. He seemed hopeful about his…read morereplacement said he'd educate them on my unique situation. I've seen 2 different GIs since he left. Doctors get hired but leave. They couldn't tell me who I'd be seeing at my next appointment because they weren't sure if there'd be a doctor hired yet or if I'd be seeing a Nurse Practitioner. My appointments are annual. I don't think expecting to see a doctor is unreasonable. Because the uncertainty still existed closer to my appointment I canceled and found a new GI Doctor in The Woodlands. Sad because Fish Pond used to be outstanding.

IF you ever have to take a leave of absence this clinic will not be the best for you as they like…read moreto use a third party system and you will wait like 2 weeks to even get your paperwork if not longer I have a deadline for my job for additional paperwork needed and I used the stupid QR code back on aug 25th it is now the 1st of sept I got 3 days left before my due date for the paperwork to be turned in also it will send you an invoice as well I cant tell you how much that is yet as I have not received the return documents back yet the care is not bad at least not for me so I can give kuddos there when due but this definitely hurts them as it makes it feel like they could care less about helping their patients that are needing these kinda things to make it easier as to sending it directly to your provider with the file it would be so much faster in my opinion. due to the stress level I am at due to this that is what is hurting the rating. As well as that system does not allow you to state what is needed by the company you work for requesting info needed you just send the file and that is it. there is no comunication at alll with the provider.

Walked in to the building and there was only 1 other person in the waiting area so I THOUGHT I…read morecould get in pretty quick. 30 minutes later, I was still waiting. I walked by the counter and noticed a couple of the health physicians just hanging out and talking, not helping anyone. I then asked the receptionist how much longer my wait would be because I had class in about 20min. She said "probably another 30min to an hour." If I hadn't had to already pay the copay upfront then I would have walked out right then. Ended up not making it to class on time.

Terrible!!!! I didn't even see a doctor, just a "physician's assistant." I have Bronchitis and…read morethey only prescribed me antibiotics and "pearls," even though I asked for something like Robatussin with Codeine, which used to be available over the counter. I called back today that I was still sick and asked for something stronger than the prescription they had given me and they said this was all they could do because they're an "express" care. They wouldn't let me talk to the nurse or doctor (if he exists!). They said if I wanted something that works, I have to drive all the way back to Waco and pay for another visit. I think not!!!!

Front desk call taker was very unfriendly. Found this location in the Tricare website, but she…read moreclaims they do not accept Tricare Prime insurance for Rheumatology.

I've been a patient here for many years. My mom has been a patient for this office since 1991. We…read morehave been loyal customers. We drive 75 miles one way to this office. Today we left in time to make it to appointment, but due to traffic, a car wreck and other unnecessary bs, we were late. I called to tell them I was on my way but would be a bit late. When arriving I stood in their office at the window to be checked in while 7 office workers laughed and joked around for a while before anyone noticed I was waiting. Then I was told I missed my appointment. Too bad. This office has gone down hill since Dr Eugene Fung left. The new doctor doesn't even introduce himself to 30+ year patients. We see subordinates only. I'm gonna find a new hopefully caring doctor and office personnel who will appreciate those of us paying for these $65,000 per year shots plus extra proliea shots and meds courtesy of our insurances and out of pocket payments. They don't care!