Worked with Kyle and it was the fastest and easiest experience I have ever had buying a car. love…read morethe no haggle price.

We have purchased 2 cars from here in the last year and they have been awesome to work with. No…read moreshady sales tactics or pushiness. We'll be back.

I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Amazing group! They are accommodating, I will definitely call them again next time I have engine…read moretrouble.

I came in today to complete my car service at Karl Malone Toyota, and it was a really nice…read moreexperience. The dealership has a comfortable waiting area, and they offer coffee and sodas, which makes the wait much more pleasant. The customer service was good, and the staff was attentive. Overall, a smooth and comfortable visit regardless of it took a little longer than expected.

I'm sharing my experience in hopes it helps others make informed decisions. I brought my 6-year-old…read moreToyota 4Runner to Karl Malone Toyota after multiple dash lights came on at startup. When I looked up the warnings, it recommended not driving the vehicle, so I had it towed to the dealership for diagnosis. This vehicle has been regularly serviced at another Toyota dealership, and part of the reason we chose to purchase a Toyota was for their reputation for engine performance and longevity. I was shocked by what I was told next. After diagnostics, I was informed my engine had major issues and needed significant repair. I was told cylinder #1 was misfiring and, after several tests including a leak-down test and compression test, that the bank 1 head and valves needed to be replaced. I was quoted just under $10,000 for repairs, on top of nearly $700 in diagnostic fees. I was extremely stressed and shocked that a well-maintained, relatively new vehicle would require what sounded like catastrophic engine work. After speaking with another Toyota dealership and a few independent mechanics, several expressed confusion that my vehicle would need such a major repair. Some even mentioned that for that price, a new engine could be installed. These were definite red flags, so I trusted my gut and sought a second opinion. Because we were under the impression the engine was in catastrophic condition and the vehicle shouldn't be driven, we had it towed a second time to another shop, which we later learned wasn't necessary. This added additional cost and stress. I'm incredibly glad I did. The second shop ran the same tests and found nothing wrong with cylinder #1. They were baffled that I had been told I needed such extensive work. Their diagnosis ultimately saved me $10,000. We did call the service manager to express our concerns. He was apologetic and explained that the results were slightly under Toyota's expectations, but not catastrophic. He asked how he could make it right and adjusted the diagnostic fees, which I appreciated. While I would rate my experience with him higher, I'm leaving one star specifically due to the diagnosis itself, which caused significant stress, unnecessary towing, and could have resulted in a very costly repair. I understand mistakes can happen, but this was one that could have been extremely expensive. I would strongly encourage others to seek a second opinion when facing major repairs.

Probably won't buy a Tesla after today. Showed up for my demo drive at this location and clicked…read morelocate vehicle in the app and it just kept bringing up the phone number for that location. No one would answer. Called Tesla 3 times and each support person was no help and kept transferring me to numbers where no one answers. Never got in the vehicle. Stood in the parking lot for 30 minutes.

Terrible. Their published number, 801-996-9068, is not working. When I tried hard to reach them…read morethrough another Tesla branch, they refused to offer any assistance. Cannot believe even Musk the genius keeps this office of inefficiency at Draper, FL.

John the manager is awesome! Got me the best deal on a f150 Raptor R! Excellent service and made my…read morecar all shiny. Easy financing and insane selection!

From the owner: Find Your Next Ride at Generous Auto! We’ve got a huge…read moreselection of quality used cars, trucks, and SUVs — plus we work with good or bad credit to get you approved fast! Need repairs or maintenance? Our mechanic team has you covered, too. Ready to drive? Reach out to Matt, our sales expert, and let him help you find the perfect vehicle today!

My husband and I originally received an offer in the mail from Volkswagen SouthTowne at a time when…read morewe had already been seriously considering refinancing our 2022 Atlas. The interest rate on our used vehicle--especially one that was already a few years old--felt overwhelming, and we had been receiving multiple refinance offers that would have cut our payment nearly in half. That seemed like the practical path forward. Still, we decided to explore what Volkswagen SouthTowne might offer. We loved our Atlas, so we felt comfortable walking away if the experience didn't feel right. At worst, we would simply continue with our original plan and refinance through our credit union. From the moment we arrived, everything changed. We were immediately greeted by Mariah, whose energy was warm, genuine, and inviting. I'll admit, we came in a bit guarded and cautious, unsure of what to expect. Yet Mariah met us with patience and understanding, taking the time to truly listen--what we loved about our current vehicle, what we relied on day-to-day, and what features would enhance our lifestyle, from everyday errands to family camping trips. What stood out most was her approach. She was never pushy, never intimidating--just thoughtful and attentive. As a woman, I especially appreciated how she included me fully in the conversation. In past experiences, I've often felt overlooked or uncomfortable at dealerships, but with Mariah, I felt respected, heard, and completely at ease. We were curious about a newer Atlas, and in my mind, it was all or nothing--I wasn't interested unless it truly made sense. When we test drove the 2025 Atlas, we immediately fell in love. Still, we weren't sure if it would even be possible without additional money down. Mariah made it happen. The process itself was surprisingly smooth and efficient. In the past, we've spent hours waiting at dealerships, but this experience felt seamless. While everything was being finalized, she had us relax in a lounge area and even arranged for the vehicle to be detailed again--despite it already being spotless. What truly elevated the experience, though, was the atmosphere of the entire dealership. Every employee we encountered--sales staff, finance team, technicians--took a moment to check in, congratulate us, and share in our excitement. It created such a welcoming and positive environment, something we had never experienced before. Even after the deal was complete, Mariah continued to go above and beyond. She stayed to help us transfer all of our belongings from our old Atlas into the new one, double- and triple-checking that everything was perfect and that we felt completely confident before leaving. Her level of care didn't end with the sale--it felt genuine from start to finish. And then, when we thought the night couldn't be any more memorable, it was. After leaving the dealership, we realized my husband had misplaced his phone--possibly in our old vehicle or even on top of it. We rushed back, hoping for the best. Although Mariah had already gone home, one of the remaining team members--who appeared to be from the service or detailing department--stepped in without hesitation to help us. Despite it being the end of a long day, he went out of his way to assist, even riding with us across the lot to check our old vehicle. To our amazement, the phone was sitting right on top of the car, completely unharmed. His kindness, patience, and willingness to help--without making us feel like an inconvenience--left a lasting impression. He even took the time to ask about our new car and congratulate us before we left. That moment truly reflected the culture at Volkswagen SouthTowne. Our experience here completely changed our perception of car dealerships. What once felt stressful and intimidating now feels welcoming and even enjoyable. While we had read great reviews before visiting, seeing it firsthand made all the difference. Without hesitation, we will return in the future--and we will absolutely seek out Mariah again. She brings a rare combination of professionalism and genuine warmth that makes the entire process feel effortless. Thank you, Mariah, and thank you to the entire team at Volkswagen SouthTowne. Whatever you're doing, it's working. You've created an environment that truly stands out. If you're considering a new vehicle, I highly recommend visiting Volkswagen SouthTowne--and be sure to ask for Mariah.

First I bought a new 2025 Atlas from this dealership. MMI screen went black several times first…read moreweek. This was while driving, very dangerous. Second, Engine light came on, took it is for service, Service department read no codes and dismissed it. Brakes squeak, Windows have air noise while driving, and talked to service and they do not care, promised to help took it in and was dismissed again, told to try another dealership, this service department is bad. I hope another dealership BUYS this place to improve service.

Caveat: try to go buy a car on a weekday. We came in at about 3 on a Saturday afternoon and the…read moreoffice was slammed. They only seem to have 3 or 4 salespeople. We were there until after 7 p.m. and a not insubstantial chunk of that was waiting around. Their parking lot was also overstuffed with cars--not sure if they were all inventory or a combo of inventory and customers, but it was not really navigable. Had to park elsewhere and walk. That said, aside from the length of time, we had a pretty great experience with the team at Utah Used Cars. Matt was our salesman and did a great job answering questions and thoroughly explaining the process and options. Helen walked us through each piece of paperwork clearly and efficiently. Everyone was friendly and solicitous, offering water and snacks and even t-shirts. Long process but not complicated and we left with a reasonably priced car we're pleased with. Would recommend.

DO NOT STEP FOOT NEAR THIS PLACE. I bought my first car from Matt, the vehicle had been amazingly…read moremaintained and everything looked really good. Before I even made my first payment my entire engine blew up on the side of the road. I could have easily been killed. I have to replace it all by myself at 19 years old. DO NOT TRUST THESE PEOPLE. It has been 5 months and my car is not fixed. He sent it to a shop that doesn't even work in engines. Matt isn't just a bad car salesman he's a bad person. he better watch his back karmas coming. They do not give a single fuck about their customers they need to be shut down.

I've been here several times for various service and have to say it's been among the easiest…read moreexperiences I've had at a dealership service center. I normally try to avoid dealer's for service. However, they've been solid every time and given my calls around to other garages. I can say that I'm not paying to much over what I'd pay at other garages. I have never been pressured to get service done that wasn't required and they always let me know how much any recommended service would cost. Even this last go around, to diagnose an unknown issue. They let me know what the issue was, how urgent the repair is, and how much it would cost. I'm really please with the quality of service, the quality of repairs, and the folks who work there. I have no hesitation recommending them.

We purchased a vehicle from Tim Dahle Nissan Southtowne, and during the process the car was…read moreadvertised and presented in a way that led us to believe it included their "Forever Warranty." The advertisement itself references eligibility based on mileage, and at no point during the sale were we clearly told the vehicle did not qualify. The salesperson allowed that assumption to stand, which directly influenced our decision to buy. After the purchase, when we asked for the warranty paperwork, we were told the vehicle didn't qualify due to being just over 60,000 miles--something that should have been clearly disclosed upfront. On top of that, we discovered items were added into our deal after we had declined them, which is extremely concerning and something buyers should watch very carefully before signing. Since then, I've made multiple attempts to resolve this--calls, messages, and conversations with different "managers"--and keep getting told someone will follow up, but no one ever does. The only real response I've received is that there's "nothing they can do," despite the misleading advertising and sales process. At this point, it's not just about the warranty--it's about transparency and accountability. If you're considering buying here, read everything closely, question everything, and don't rely on what is implied or verbally suggested. I would have preferred to resolve this directly, but the lack of follow-through and communication has made that impossible.

While on a road trip, our vehicle had a minor problem, but I was concerned it may get worse. Chris…read moreSpencer and Jeremy Parker squeezed us in and in 15 minutes we were on the road again, problem resolved. It was a great service experience for us. When it comes time for more major servicing of my truck, I know where to go.

Blaine took excellent care of me. He was attentive and knowledgeable about the products. I traded…read moremy compass for a newer model. I learned some valuable information that I didn't know and a few fun facts too. We appreciated that he sat and chatted with us while we were waiting for the finance guy to finish his paperwork. He got me the deal I wanted on the car I wanted. At the end of the process I feel like I got a good deal and none of the buyers remorse that's usually associated with car buying. If you're interested in a Jeep I 100% recommend you go see him. He absolutely went above and beyond.