I had been craving a waffle for days and this location is near my house. I stopped in and ordered to go. The waitress, Lisa, took the best care of me. She was very sweet and asked me if I preferred my waffle soft or a little crispy. I love the attention to detail. Will definitely return to this location. read more

Waffle House - Classic Waffle Single - Breakfast & Brunch Near Me - Charlotte, North Carolina

Open during the snow storm of 2026. Warm delicious coffee with kind service. Only good vibes here and even better patty melts.

Last time I was in a Waffle House was over 15 yrs ago. My granddaughter adores Waffle House and enjoys going after every gymnastic competition. The food was barely edible. The service was terrible (employees on video calls right behind us). The bread smelled like yeast, butter tasted off, sausage was hard as a rock and eggs were rubbery. I had asked if I could have a mushroom omelet. The omelet had zero mushroom but lots of onions. I was afraid the return it as who knew what would happen if I did. After eating waiting for the single bathroom, an employee walked out I could not hear the water running nor the hand dryer being ran. As we were saying goodbye in the parking lot we could see the employees pointing and laughing at us. Not really sure what it was about or if the terrible food and service was intentional. Making people sick intentionally especially children is not a place I would ever go to or support. We all ended up throwing up further down the road in different rest stops on the way home. The employees got what they wanted and ruined a little girls celebratory time with her mom, aunt and grandma. read more

Saturday, October 18 at 11:00 am, my wife and I stopped for the first time in this rather new Waffle House for breakfast. It was packed and very busy. While we waited for a table to clear, my wife and I both commented that we had never seen so many staff working behind the counter of a Waffle House, and we have eaten at many Waffle Houses across the US on tour. There must have been 8-10 team members standing shoulder to shoulder preparing food. And everyone was hustling, there wasn't anyone just standing around doing nothing. As we were waiting for our table, we looked around the restaurant. It is the standard Waffle House layout with one big improvement. It seems the booths have more "belly" room than older Waffle House stores. That is a smart improvement considering the "growing" American population. In about 7 minutes the table busser cleared two chairs at the counter for us and we sat down and placed our order. Our server, though busy, was extremely friendly and professional. She took our order, got us coffee and away she went. We sat and watched the team working together like a well oiled machine. The Manager (?) was elbows deep in the work and calling out the tickets and keeping things organized. She also continually thanked her team and shouted out encouragement to them. I couldn't figure out why they were cooking so much food as the entire grill was filled with a stack of more tickets. I then realized they had a huge number of phone-in orders. The sheer volume of orders called in for pickup made it a little slow getting tables in the restaurant served as they were cooking first orders in first orders out. But as I said, not one employee was slouching, they were all working hard and moving fast. Our food eventually arrived and we were not disappointed. We are huge Waffle House fans and this food was delicious. It was definitely worth the wait. And Kudos to the entire restaurant team, they worked hard! One recommendation I would make is to have the table busser during peak times to grab a coffee pot and refill cups, or refill other drinks to help out the servers. Other than that, I'd say the team did well. I highly recommend this location, and remember, thank the team for their hard work serving you. They do appreciate and deserve it. Thank you Waffle House team! read more

Absolutely nasty! This is a fairly new location. Every table was dirty and the staff looked at us like we were crazy when we walked in. After waiting for a clean table, the waitress wiped it off & knocked all the dirt & crumbs to the floor, under the table. Next to our table was a dirty mop where they scooted up dirt! TIME TO LEAVE Never again will they see my face. read more

Experience prompt service with no waiting time and savor the delicious, hot food delivered to your table.

Waffle House is one of the filthiest most disgusting place I ever eat. The staff needs to be replaced they do a horrible job. That being said. The food is good old greasy food and usually taste great but they've gotten pricier than that place deserves, for the same money go to original pancake house or a local diner. Your experience will be much better read more

Waffle House - Cute little guy. Need a cat - Breakfast & Brunch Near Me - Charlotte, North Carolina

Good vibes only! Loved my experience. Super friendly service and food was delightful. read more

No complaints on this location. Food was good as always, service never an issue. Been to this location 3 times no complaints. Of course some days are busier than most and if your an impatient human being just cook and leave ya attitude at home. read more

My kids love it. Honestly I think I can make the food at home just as good but it's something about Waffle House that's just interesting/ the waffles/ they actually pretty good - give it a try read more

On line order, came to pick up, how this staff is in anyway offering customer service is beyond me. Owner take note, your people are rude. They also can't seem to read the on line orders properly, seeing that they forgot the added sides of Bacon and Grits we ordered and failed to complete the all star order with the waffle. We got the sides after waiting 20mins. And well I guess the waffle will be someone else's . This is really sad seeing that you've jacked your prices up but your service is still crappy. Hope others take the rating to heart. Truly the worst service from a Waffle House ever. Do better or just close. Your giving Waffles a bad name!!!!! read more

Do not go here or call for take out!! These ppl do not care!! Tried to place 3 orders for pick up. Got hung up on 3 times! Got laughs each time from them then they hang up!!! Sent corporate my concerns!! Not a place to eat at!!! Order Nothing!! read more

New Waffle House that recently opened near our home and I was actually highly impressed with the service here! The employees were very friendly and the food was quick but not rushed, which is unusual for me and my past experiences with Waffle House. Our waitress was very helpful with ordering. The restaurant was one of the cleanest Waffle Houses I have ever been to. We ordered the plain waffle, which was delish and hit the spot. The egg and cheese sandwich was great as well. I really do hope this location stays the way it is: clean, happy employees, & good service. read more

Awesome visit to the new location. The woman working the register was mid text on her phone last night when I walked up to place a to go order since I was told on the phone they don't do phone orders. The lady looked at me and back to her phone laying flat on the counter texting, I stood there silently and she said "I'm listening " ok I then ordered and she proceeded to send 2 more long texts then moved from the phone to the register. Last time they get me, not again. It was just as bad as I had heard. See ya! read more

Waffle House - a caution sign on the floor - Breakfast & Brunch Near Me - Charlotte, North Carolina

I placed a Togo order as usual, and when I checked it I told the Togo specialist that it was wrong. She proceeds to go get my order that she had written down from when I ordered it over the phone and she read it out to me. I said yes that is what I ordered but my order is incorrect. She then pulls it out of the bag and says "here is your grit bowl, here is your hash brown bowl"........ I look at her and say ma'am the order is wrong she the. Looks down and says oops they made it backwards. I love Waffle House but it's always something when I come to this one. Cold grits, bacon undone, Waffle was nasty. Just a very unpleasant visit read more

I was visiting my sister and she brought me here for breakfast. Our waitress was efficient and personable. Our concern, however, was the lack of enforcement of customer mask wearing. It is clearly exhibited on the entrance door that customers are required to wear a mask unless eating. While we were enjoying our breakfast a family of 5 adults and a child over 2y.o. arrived.None had masks and were not approached by staff to do so. As we were finishing two men entered the restaurant, again, without masks. They were seated and remained mask- free. My recommendation is to avoid this Waffle House location for public health concerns. read more

First visit to a Waffle House and it was memorable but not in a good way. There weren't many customers when we visited this location but still noisy. The staff was ok, seemed to rush us. Impressed with the speed of service but surprised at the crap they call a waffle. It was the worst I have ever had; not full size (didn't fill the waffle iron) and bland. I had been curious about the chain for years but glad I didn't miss anything! read more

We were in the mood for some breakfast food for dinner so we went there on Sunday night around 8:00. The restaurant was filthy and there was only one employee there (who was not wearing a mask btw). We were the only customers there and every table was dirty. Eventually 2 employees others showed up (only one of them wore a mask) and we finally got waited on. The waffles were over cooked (dark brown and crunchy) and when we asked to have them redone we were told that this was the only way they could be cooked. We've been to this particular WH several times during the morning shift and had no problems. Clearly the morning management team has a better handle on things than the evening group. read more

We walked in, the staff looked at us and didn't even acknowledge us. We sat ourselves and waited 20 minutes nobody came over to greet us or take our order so we left and went somewhere else. Horrible customer service. It wasn't even packed so there's no excuse read more

My expectations were very low to begin with but this was the worst Waffle House I've ever been to. The waitress tried her best but she couldn't keep up. She was nice though but that's all she had going for herself. The cook looked like he HATED his life. He kept rolling his eyes whenever someone walked in. My potatoes were under cooked. I didn't get my grits or toast. Everything was super sloppy and didn't taste good. The icing on the cake was the mouse. read more

My family and I visited this location tonight for dinner. We had the best service and food. The server was also great! If you visit this Waffle House ask for Kareem he is very polite and overall gives the best experience. read more

One of the worst Waffle Houses in the country, definitely worst I have been to. Wait staff spends more time talking or I should say yelling at each other, delivered steak and eggs with plastic silverware, never checked back after delivering food and never refilled coffee. Highly don't recommend read more

Ok 1st off they're very slowww, not organized at all...and one of the waitress I believe I heard another coworker call her Tasha, anyways honey just quit because it's clear u hate ur job u get into it & very rude to ur coworker & customers anyways something needs to happen because this is a new store and it has good potential however with poor customer service that deter people from wanting to patronize ur business...the food wasn't even good today grits lumpy, waffle was burnt, eggs were cooked to long had brown on them dont care for my eggs that way....I wont b returning to this establishment no time soon I'll giv them a few months to se if they done got there stuff together and se if Tasha done got her attitude in check.... read more

This location is HORRIBLE. DO NOT GO. Custom service is NON EXISTENT and the manager is just as clueless and useless as the staff. Can't rate food you never receive because you're ignored for 30 mins and no one takes your order - after the manager said take it but doesn't come to do it. I'll be calling corporate on them AGAIN. Again, save yourself the aggravation and DON'T go here!!! read more

God awful. From the girl who spent the whole time there in her phone to the cold grits and the waitress who kept apologizing for how bad she knew our experience to be to the dirty windows, this was terrible. We went in with low expectations (I mean, it's a Waffle House) and were still disappointed. Do yourself a favor and just hit the drive through at the bojangles next door. read more

Waitress had the worst attitude. Forgot a waffle and then wanted to charge us for it after we said we didn't want it anymore. She then started arguing with my husband and told us we shouldn't come back next time. Trust us with that nasty attitude she had we won't be coming back. read more

Worst Waffle House Ever!!! The cooks are great, the wait staff is a bunch of slack ass idiots.

I should have known when I walked in and wasn't greeted that this was not going to be a good experience. However when I got home with my pick up order, this is what I saw for my pecan waffle. I have never seen such lack of concern from a restaurant. I don't think I've ever reviewed a restaurant but this was so ridiculous, I had to read more

Waffle House - Pecan waffle - Breakfast & Brunch Near Me - Charlotte, North Carolina

if i could give a -1 star i would. Absolutely no customers in the establishment being that it's so in the cut (nobody really knows it's here) and service was still terrible. Food is ready fast but sitting out on the counter while employees make their own food to eat and leave... do not go here read more

Worst customer service ever. They have no since of a system to seating customers and taking orders. The food is good but good customer service makes the best experience. Also, you can never phone in an order as the recording asking you to call back comes up every time. read more

Staff is BEYOND rude, waited 20 min and had to get up to request our drinks. Server never called in our order. When we asked why they basically said to go orders came first. We were only 1 of 3 tables seated in the restaurant. Server brought us silverware in a cup of water. We will not be returning. Arrived at 845am on a Saturday morning. I hope this location gets shut down. read more

Ordered carry out - sausage egg and cheese grit bowl. Had to repeat order 3 times. Got home and received an egg cheese and sausage hash brown bowl. Won't be revisiting. read more

This was honestly one of the worst experiences I've had at ANY restaurant. Generally I have a good experience at this location which is why I'm choosing to give 2 stars instead of 1. Upon my entry I saw a sign saying "no cards. Cash only. Sorry for the inconvenience". Not an issue. I went to the gas station and paid the ATM fee to get some money for the food (keep that in mind). Once I get back into the restaurant my experience then takes a nose dive. First the cashier decides she wants to take the order of the people behind me. Both of us were ordering take out and being that they were a party of 4, you can imagine how long it took to take their orders in as I continue to wait. Inconvenienced, but Also Not a deal breaker. As I watch the cashier take their order, I see one of the gentlemen pay with a debit card. At this point I'm LIVID. You have a sign up that says no cards, and I have now paid EXTRA just to get cash. The lady at the register goes on some sort of break after taking that party of four's order, Comes back with an attitude, and takes my order. I'm still calm and ultimately decide to let it go since this isn't the usual. I get my food, and go home ready to eat only to find that my waffle is not in the bag!! At this point I've lost my appetite. I will not be visiting this location again.what a shame. read more

Worst Waffle House in the southeast US. Rude staff, flies buzzing, half-eaten food on floor, blaring music, awful food. Not at all up to Waffle House standards or taste. I usually love them, but this one should be called the Greasy Spoon instead. read more