We had a great experience here! Everyone in the office is so kind and welcoming. The dentist was…read moregentle and caring. The office is clean and well organized I highly recommend this office to anyone looking for a good children's dentist!

First of all, to all parents, please, if you've been here and work was not done on your child,…read moreimmediately check with your insurance to see if they've charged them for false work. Our daughter was here due to some cavities, the doctor saw an issue with her tonsils and wanted us to have her checked by an ENT. (We did not know, but during this, they charged a cleaning that was not done.) We went and got everything done so she can be seen, our daughter had her tonsils removed. We make a new appointment and show up. Now, we let our daughter have one tsp of oatmeal because she ate too early the night before bed. Well we get turned away and they don't make another appointment till feb next year! The way they treated us due to our mistake was unacceptable and the care was not ok. What's worse, is they charged a filling that was not done!!! How do you charge our insurance for work that was not done?! We've gone to a better dentist office and they are the ones who notified us of these charges and as I write this, our daughter is getting her work done. I am currently on the phone with our insurance and with proof, we are dealing with these false charges on our account. We're speaking with our attorney also and will be seeing what other steps can be taken.

Decided to take my son here for his tongue tie after reading reviews on another practice. My son's…read moredentist recommended the other place, I had high hopes considering her background and cert as a lactation consultant. Our pediatrician office uses Summerlin Pediatric Dentistry and I had a really great first impression upon calling and speaking to staff. She explained and taught me so much over the phone since I had questions such as cost, recovery ect. Fast forward to day of appt. Didn't know the office is on the 6th floor and only a certain set of elevators go to this floor in the building! I think when patients are making a NP appt, a heads up about this is necessary. It took over 10 mins for the elevator to arrive and get on. I also went to a different set the first time and ended up being a bit late. Dentist was nice although interaction was short, but informative and thorough.

We were recommended to Dr Hoban when we found out our middle child was tongue tied. We eventually…read moredecided on surgery after some pronunciation issues and a few cavities. Dr Hoban and her whole team were awesome! Fast forward years later now and we are still going there! We drive from henderson and we wouldn't go anywhere else. My youngest has ASD and has chronic illness and Dr Hoban has always modified his care and made it as pain free and stress free as possible. I can't recommend them enough!

Doctor was rude and did not show any empathy. Felt I was being interrogated rather than trying to…read morehelp. Will not be back.

I am respectfully writing this review so that it may inform other parents. My son has visited this…read morepractice for most of his 6 years. Recently started losing a lot of teeth and the practice recommended to pull the teeth to my son's mom. One of his front teeth was not ready to come out so when she pulled it it caused a lot of trauma. At my last visit, I met Dr. Kang. Dr. Kang was very rude. When I wanted to ask questions about a flap of gum tissue covering my sons tooth for several months, she got an angry face, told me there was no diagnosis except erupting teeth. Despite saying there was no diagnosis, she said a specialist may use a laser on the gum tissue. From my research as a physician for 24 years, I was concerned about the eruption being blocked and that this can cause crowding and other dental problems. Even more troubling, Melody Bryce a secretary was texting my son's mom a diagnosis and what was going on, but Dr. Kang said that she did not agree with the texts that my son's mom was relying on during the visit. She still felt like me scheduling a follow up visit for an in person exam was making her angry and aggressive against simple questions. If not an operculum, defined as gum tissue covering an erupting tooth, then what was it? Silence and agression. Instead of kindly discussing, Dr. Kang bunched up her eyebrows and got aggressive. My son was finally able to cooperate for an x-ray and an exam but Dr. Kang has poor social skills. The front desk is also rude. Since I felt like my questions were unanswered, I sent an email the next day to make sure I knew at what point my son would need a referral since his next appointment was in 4 months. The practice responded by kicking my son out of the practice. Dr. Kang did this just for me dad asking questions trying to make sure I am responsible about my son's teeth. I made sure to make a dental board complaint that Dr. Kang prioritizes herself and discriminates against small children. Dr. Kang is not willing to discuss or answer questions without kicking a child out of her practice. My son was very well behaved and cooperative at the visit. I am fine with finding a new dentist- I sure don't want a rude dentist like Dr. Kang touching my son, but it is the way that you may be treated by rude front desk staff or Dr. Kang that should make you choose another dentist. When asking for records, they sent me cropped png images where the names of the dentist was not shown, which is also strange.

I called yesterday to get an appointment for my son & they got me in the next morning!! We went to…read moreour normal dentist (not a pediatrician dentist) for several extractions to prepare for his braces later this year. However, one of his teeth was infected & my son was very nervous about an experience a few years back that caused him a lot of pain during an extraction. So we received a referral to Smile Reef. SO glad we did. Dr. Sodhi was SO amazing!! She was kind, reassuring and walked my son through the entire process. Joseph, her assistant, was super sweet and very efficient. With the help of the laughing gas, which he loved btw, he felt NO pain. We went in planning on have 3 teeth removed but they ended up removing 6 total...no more baby teeth. I highly recommend Smile Reef. Staff and Dr were amazing, only wish I had found them soon :-)

Excellent pediatric dentist very nice receptionist. Everyone that works. There is exceptionally…read morestrong with customer service and treat patients like family. The care they provide is exceptional.

Thank you Dr. Sorenson and his entire staff for being so kind and patient with our daughter. The…read moreplace is clean and fun for kids and I'm so happy we have Dr. Sorenson as our pediatric dentist. I will always recommend this practice and all the staff, always !!

We took our 3-year-old and 1-year-old to Sorenson Pediatric Dentistry and were honestly pretty…read morenervous going in because both of them are afraid of the doctor. From the moment we walked in, all of that melted away. The office was so warm and welcoming that our daughter thought she was in a playhouse and the dentist was just part of the fun. The dental assistant and Dr. Sorenson were absolutely amazing with both kids. They were patient, gentle, and made them feel so comfortable the entire time. You could tell they truly know how to work with little ones. Even when I made the initial appointment, the front desk staff was incredibly kind and patient and took the time to answer all of our questions, which really helped ease our nerves. We highly recommend bringing your kids here. We are so thankful we found a dentist they feel safe and happy going to. Sorenson Pediatric Dentistry truly made this such a positive experience for our family.

We have been coming here for quite some time. All four of my children have been seen. We have tried…read moreother dentists and it just didn't work out. They work well with you and your insurance and go above and beyond to take care of the children.

I am extremely disappointed with this office. My child was referred to see a surgeon over six…read moremonths ago, and we never received the referral letter or any follow-up information. I have called multiple times, and each time I was given inaccurate or conflicting information about the surgeon and the status of the referral. Communication is very poor. No one seems to take responsibility, and we are constantly given vague or incorrect answers. As a parent, this is very frustrating and concerning. What worries me the most is that we were charged for treatments and gas sedation that my child never received. It feels like the focus is more on billing insurance than on providing proper care to the children. I would not recommend this office to other parents. Our children deserve attentive, honest, and organized care -- especially when it involves referrals to a surgeon.

Absolutely LOVE Adventure Smiles Dentistry and Dr. Nora Rezapour -- FIVE STARS all the way!!!!!…read moreFrom the moment you walk in, you're greeted with the warmest, kindest energy!The entire team goes above and beyond to make you feel welcomed, supported, and genuinely cared for. We've had emergency situations, and they've always squeezed us in with such grace and understanding -- no stress, just pure support and kindness! Dr. Nora is an absolute ROCKSTAR! She's professional, incredibly sweet, and just amazing with kids! She knows exactly how to make them feel calm and safe, and her expertise shines through in everything she does. And we have had some pretty crazy dental situations with all my kids where Sometimes they even needed a procedure or a surgery and My 4 kids all go to Adventure Smiles, and I will never go anywhere else -- ever! The previous Dr. Gary was also absolutely AMAZING doctor! And now Dr. Noura is OUTSTANDING and VERY TALENTED! She takes 1 look at my kids and understands what they need done and her work is CLEAN and PERFECT! The staff is A+ -- friendly, efficient, and so caring. This is what pediatric dentistry should be: full of warmth, skill, and heart. I cannot recommend them enough. If you're looking for the BEST kids' dentist in Las Vegas, go see Dr. Nora at Adventure Smiles. From the bottom of my heart you will be so glad you did!!!!!

Since the new management took over, my experience at this dental office has declined noticeably…read more They frequently call about payments, which feels excessive and unprofessional. I was also charged a late fee for rescheduling my daughter's appointment, something that didn't happen before. When I inquired, the front desk explained that with the new insurance coordinator, the office has become stricter with billing, including fees for minor issues. I requested a courtesy waiver for the fee, but they refused, citing office policy. Additionally, the staff under the new management are not as courteous or friendly as before. They come across as focused primarily on money rather than patient care, which creates an unwelcoming atmosphere. Overall, the experience feels transactional rather than patient-centered. I would not recommend this office and suggest seeking dental services elsewhere.

10/10 recommend! Staff is very friendly and patient. Love Dr. Thompson she is very informative and…read moregentle.

I want to start by saying Dr. Thompson herself has always been wonderful. She has been kind,…read moreinformative, and my son has always felt comfortable with her. Unfortunately, the front office/financial communication has been so unprofessional and mishandled that I can no longer continue care here. In November, we came in for my son's cleaning. I provided the updated insurance card and specifically asked the front desk if the visit was covered. I was told yes. Once we were taken back, sealants were recommended. Again, I specifically asked if they were covered by insurance, and again I was told yes. At the next checkup, I was told the office still had not received a response from insurance regarding the November visit. Since it was still unclear, I asked what the cash-pay option would be for my son's cleaning. I was told it would be $246. I agreed to pay that amount so my son could be seen, although I expressed disappointment about the lack of communication. At that time, the staff member apologized and acknowledged the poor communication. Today, I showed up prepared to pay the $246 I was quoted, only to be told there was an outstanding balance from November of over $500 that had to be paid before my son could be seen. This was never clearly communicated to me. Had I been told that in advance, I would not have taken time out of my day to bring my son in under the impression that we were paying the cash-pay cleaning fee. Instead of taking accountability, the front desk staff had an attitude and tried to shift responsibility to the insurance verifier. This is not a small miscommunication. This is now multiple failures to clearly explain insurance, benefits, balances, and what would be required at the appointment. To make matters worse, I was originally told services were covered, then later told insurance was still being verified, then quoted a cash-pay amount, and then turned away in office unless I paid a balance I was not properly informed about. That feels like a bait-and-switch. This office also previously sold me a $500 mouthguard appliance for my son's grinding, despite knowing he has asthma and already struggles with breathing. His pediatrician later strongly advised against him wearing it at night due to safety concerns. To their credit, the office refunded me once they were made aware of the issue, and I let it go because we liked Dr. Thompson. But combined with this latest situation, I can no longer ignore the pattern. There are many children's dental offices in Las Vegas, and families deserve clear, honest communication before services are performed and before they arrive for appointments. The dentist may be great, but the front office and financial communication here are unacceptable. Whatever response the office gives to justify this does not change the fact that I repeatedly asked about coverage, was repeatedly given incorrect or incomplete information, and my son was ultimately refused care after I arrived prepared to pay the amount they quoted me. I would not recommend this office unless they make major changes to how they communicate insurance, balances, and treatment costs with parents.

What a great office visit. The Dentist and staff were great…read more My girls were very happy with there new dentist. What I liked most was that the Dentist Dr Ruiz took the time to explain and ask me if I had any questions. I didn't feel rushed at all. Looking forward to building a relationship with this office!

On February 4, I scheduled an appointment for my children at 2:00 PM. I pulled my children out of…read moreschool and drove 35 minutes to the clinic, bringing the physical reminder card that your staff had previously provided. Upon arrival, Tanya, the front desk receptionist, informed me that we had no appointment recorded. When I requested to speak with a manager, she stated that she was the manager and rescheduled the appointment for March 4.Subsequently, I received a call from another member of your staff stating my children's appointment was on March 2. However, the reminder card Tanya gave us clearly indicated the appointment was on March 4 at 3:00 PM.We arrived for our scheduled appointment at 2:52 PM on March 4. Tanya clearly remembered us, yet she intentionally called other families who arrived later, causing us an unnecessary wait. When I approached her to ask why patients who arrived later were being seen ahead of us, she laughed and dismissively stated, "Oh, I'm sorry, you guys are next!" We were not called back to be seen until 4:29 PM.

Great Adult Care I…read morerecently moved and had to establish a new provider. Mountain West was able to schedule me the day after I called. They did 1/2 the work that day and 1/2 the next because of insurance restrictions. From the day I called to fully done was 3 days which is outstanding and amazing. The doctor (Jennifer Y) and Josh the assistant were wonderful. It was quick, easy, and painless. That included the paperwork which was electronic and set in advance. I am very happy with the everything

I had the BEST experience here!!!! I looked everywhere for a dentist and I found the perfect place…read more After my previous dentist retired and one bad experience elsewhere I was nervous to start over to find someone new who would actually listen to me and care. This office was great from start to finish! I had a smooth & painless experience. They were so detailed when it came to explaining my insurance benefits and possible payments I would need to prepare for in the future. I couldn't be happier with how professional and friendly every single employee is here. I've already referred friends and family to come here. Thank you Mountain west dental!