Very pleased with the customer service before and after and impressed by the results! We plan to…read morereturn :) Everyone at the facility was awesome! This was our first grooming, so I was very nervous. Lauren talked me through everything and did exactly what I described for my little dude! Great sense of humor too!

Fabulous grooming appointment for my dog today at Shear Magic Dog Spa! Thank you so much! BTW- he…read morelooks grrrrreat!

One of the benefits of having a small dog is that she can usually travel with me anywhere I go in…read morethe U.S. However, I was in a situation where I needed to find a place for her to stay for a couple of nights while I was at my best friend's wedding. While I could have probably found a hotel that would allow small dogs, I of course wanted to stay where the reception was being held. My best friend also has a dog, and she wanted to board him as well during the big night. She told me she had heard about this new doggie motel that had just opened. Since I live in D.C., obviously I had to make reservations sight unseen, but they were really friendly over the phone and told me all about the place. I do have to say I've never boarded my dog before (or since), but this is because she's my travel buddy. However, this is partly because it's so hard to find a place that I can afford, but don't feel like I'm leaving my baby in 1) an unattended prison cell or 2) in an open boarding situation where she'd be terrified.. At wags each of the dogs get their own room the size of a walk-in closet. My dog's room had a twin bed in it for her to sleep on, and plenty of floor space. I had the option for the dogs to share a room, but instead we put them next to each other since my dog likes people more than other dogs. When I went to pick them up, the owner gave me the report, and told me that my dog spent hours cuddling with the owners on their indoor hammock. That says it all to me - this isn't a place where dogs get 2-3 15 minute walks/interaction with people per day. No charge for playtime here. These people really love dogs, and I would not hesitate to bring my dog back here. Too bad it's 400 miles away.

We used to use this place, never had a good feeling. Every time we called to check in on our dog…read morethey would say the same thing which was a standard response. They don't let you see where the dogs stay only the area that they want you to see. Our dog never barked until we went here. She chewed up her bed. Something is not right here.

I had moved to the area and needed a place for my dog to stay because she was very anxious in a new…read moreplace and the staff was so friendly and helpful to get her in right away for the evaluation because I had to go to work and did not want to leave her so upset and alone in a new place. They have a great team and I felt very happy knowing she was in good hands while I was at work. Highly recommend their services.

The best doggy daycare and grooming in Syracuse! Sara and Sam and the crew are fantastic!read more

Took my pup to be groomed and it was a good experience. Opal has went to one other place by the…read morethird time she didn't want to even go in the building. I'm so happy I found Jessica!! She is patient and the one dog at a time is great. We will be a returning client

After our usual place was too hard to get into we tried a few others and just weren't happy. Then…read moresomeone recommended MOD. Love the in home services and the one at a time dog situation.(reactive dog approved)! We have made the switch to Mother of Dog permanently. We love the photoshoots it's such a cute bonus!!

Great Veteran Hospital…read more Friendly, helpful and caring staff. All wonderful from the receptionist to the Vets and everyone in between. We've been going to Stack's ever since we moved into the area and could not be happier with the quality of sincere care from day one. Yes, a total Friends and Family recommendations.

Took our Rhodesian Ridgeback there forever. The last two years we complained that he had lumps on…read morehis body asking what they were from. Then he developed a severe limp and they put him on gabapentin, again we called and repeatedly brought him in for exams and consistently called about him having a problem with the drug not helping him. At this point I insisted on xrays and ultrasound be done, they had us do bloodwork and told us if we paid an extra $89 for an official pancreatitis test that would be definitive diagnosis that would give us the result that we needed. They could not perform an ultrasound so we had to take him to the emergency vet on Bridge Street in a Syracuse. Come to find out our dog did not have pancreatitis as the vet said the blood test revealed but had full pledge lymphoma, (his neck and jaw presented with hard nodules by the ex vet) and we had to put him down. The emergency vet said the blood test that Stacks office gave us for pancreatitis was not a definitive test for that. So which is it? So disgusted with the lack of concern given toward our dog. It wasn't until i insisted on testing because I was concerned of cancer that a closer look was finally given by the Stack Vet. Extremely upset that we had to put our dog down. Think twice about going there. They gouge you for pricing and never addressed his health until i threatened legal action.

I didn't feel like the staff took the time to understand our dog (even after being blatantly told…read morethat he does better with dogs around). I have this image of him cowering in the corner of a 5' cell without windows alone all day with staff occasionally trying to get him to do stuff. Yes, our dog is anxious, but we let the staff know that during drop off and over the phone beforehand. When I picked him up, it was clear from the staff that our dog did very little during his 8 hours at the facility. Additionally, I was put off that the area where he was all day was "staff only" - no webcam? Finally - I did not read anywhere that he would not be wearing his collar all day at the facility. We have a GPS on it for his security.

This is a wonderful daycare and lodging facility. The staff take care of the dogs as if they were…read moretheir own. They have great play areas for the dogs and also use social media to post pictures of those wonderful dogs. They offer grooming services that reasonably priced. My dog loves to go for daycare and for boarding. Well worth a visit and once you see it, you will be hooked on The Dog Lodge.

Wagging Tails Bubble Bus is a phenomenal animal grooming and bathing company…read more They are caring, gentle and have always showed the utmost professionalism while caring for my pet. They value that our pets are a huge part of our family! I definitely would recommend utilizing this company. Jeremy

From the owner: This is a business adventure that I have just started. I am a local Marcellus High School graduate,…read moreI have an Associates in veterinary technology to be a veterinary technician and a Bachelors in animal science. I have worked in a vets office for 8 years and have been grooming for over 5 years!

I had never heard of this place before my mom suggested it and man was she right. I have a very…read moresweet dog who is afraid of being groomed so I have always had to sedate her but this place seems to have put her at ease as she looks amazing and did not come home stressed out for the first time In five years. She did so well in fact that they suggested trying to groom her without sedation next which would be amazing. Everyone there seems to really care about the dogs and doesn't just treat it like a chore. I have had bad grooming with my dogs in the past and wish I knew about this place sooner. The owner Jackie groomed my dog and asked lots of questions and really cared and wanted to know how she could make Luna more comfortable. This place is great especially for those problem dogs like mine. 10/10

Started taking my 4 yr old golden retriever to Pink Pug as a puppy. They handled her with patience…read moreand kindness so it is not a bad experience for her. They know how to earn the trust of the dogs and our pup seems happy after the grooming. Took my 5-month old for her first grooming there for her first grooming and she also came back happy and beautiful. Highly recommend this business.

I've been boarding my dog, Gravy, here for nearly a year now. I've always been able to make a…read morereservation, even on holidays where they must be busy. Gravy is dog reactive, so I was apprehensive about boarding him with other dogs. The staff there have been amazingly accommodating with him, and there's never been a major incident. When one minor incident did occur, to no fault of the staff, they called me immediately to let me know what was going on. Gravy seems genuinely excited to get dropped off there, and the staff seems to love him. The photos they take of him each day reassure me that he's having a fantastic time. I can't imagine going to another boarding facility.

We are new to the area and needed a new groomer for our sweet boy, Teddy. I kept driving past Dogz…read moreGone Wild and figured we would give them a shot since they're close by. We have a 4 year old Great Pyrenees mix and he was in rough shape. But thanks to Dogz Gone Wild, they fixed him right up! I'm sure long haired dogs aren't the easiest to groom, especially when their undercoat is a bit matted like Teddy's was. He looks absolutely amazing now though! He came home happy and looks like a brand new dog. The staff is so friendly and communicate really well. We were updated the whole time. They took the time to really care for our dog and did a thorough job. We can't wait to see them in 8 weeks when Teddy goes back!!