When we moved here in 2021, we did some research as to where we would have our juicy and delicious…read moreLab Enzo go for day care and boarding. After going through the process of interviewing our offerings in Castle Rock, we chose Tails Up. Now it books up fast so you really should plan ahead. Although calling them and begging them also works ;) They have a very good online scheduling site where you can book all of their visits. Enzo loves it there and I can vouch for him since I can go online and watch him through all of their cameras. This play does NOT have all day play, which I prefer since my dog would be exhausted if they did that. When I board him there for longer than a few days, I always sign him up for some extra play sessions or tennis ball day where they put out a ton of tennis balls and dogs can live their best life playing fetch, etc. I can't recommend them enough!

I unfortunately can no longer recommend this boarding facility. Today we picked up our cats Rosco…read moreand Keanu from a 10 day stay (8/15/2024-8/23/2024), this is their 4th stay in 2 years with Tails Up. We texted to check in on them everyday and were told they were great. When we picked them up today though, it was clear they have been having diarrhea, with Rosco having lots of poo matted in his fur. They never let us know they were showing signs of illness, even with our daily check ins. They said nothing at pick up. Additionally, when picking up they informed me I could not go into the cat room to get them but had to wait and have them do it due to "the room being under construction" - that was a first but okay. They come out with my cats in their carrier and a bag with two of my cats toys and another animals medication, handing it to me saying this was theirs. I notified them it wasn't and instructed them we were missing a bag of many toys, a wand, blankets, etc. and their medication and treats. She came back with just the medication, told me I was good to go. Again asked about the bag of toys and blankets. Went back and brought just the bag of toys, said I was good to go. This went on for a total of 5-6 trips to bring us the rest of our stuff. She ended up still missing some wipes and our food scoop, but we didn't realize till we got home. The blanket we left in Rosco's crate also was in the laundry for some reason, they have never washed their bedding before which also tells me he must have had diarrhea bad enough to have to clean his bedding. We are very unsure if another animal's medication was administered to our cats based on this interaction, the diarrhea, and them acting very oddly since being home. Keanu keeps waking up in a panic from his naps like he is having bad dreams. It genuinely seems like they were not taken well care of while there. We are afraid they were administered medication that wasn't theirs and they could be sick from it. And they seem skittish and afraid. I do not know what the people at Tails Up did to them this time for them to react this way. They have been boarded for more than 10 days each time, and never come home like this. I texted their number right when we noticed they had diarrhea caked in their fur to ask if they had been sick, why we hadn't been notified if they had, and whether they had been administered another animals medication -- no response over 12 hours later. I have sent an email as well tonight, no response. Never received a "report card" either, even though their app notified me one should be available, which seems even more suspicious -- we have always received it right after check out. TLDR; I can no longer recommend this facility. They seemed to have misled me when checking in on their well being and his that they were having bad diarrhea, were completely disorganized on pick up (which is a first), lost several of our items, tried to give me another animals medication instead of their own to take home, and may have administered another animals medication to my cats. I cannot trust them to care for my cats and be conscious of their safety while boarding there, and my cats are acting traumatized now that they are home. Spend your money somewhere that you pets will be safe.

Suzie & her team at SoftPaws fosters for our organization & has been an amazing addition to our…read morefoster team. They've adopted out several older, adult & harder to adopt cats by socializing them through the different sights & sounds of a grooming salon. She takes fantastic care of the foster cats she has & reports any concerns to us right away. I'd trust Suzie with my own pets as well as our fosters any day!

Great service! Wonderful staff! We've used several other groomers in the area but Soft Paws is by…read morefar the best. Their staff is amazing and very friendly with our pups.

We had our puppy, Madelynn , there for a week in June. My Husband and I were so anxious b\c it was…read morethe first time she had been away from us. The administrator, Karen suggested we put her in the VIP section. Very important pet. In this section they get a little more attention. She was not altered yet so she was red flagged to not play with other dogs, just with the attendants. Videos and pictures were sent throughout her stay. She was able to stay on her Farmers Dog diet. She even got s bath on her last day there. We were very happy with her stay. When we picked her up she was very happy. We can't recommend them enough. Thank you to Karen and all the staff at Come, Sit, Stay.

Kennel Cough Alert!! I left 2 healthy dogs with them and one…read morecame home with Kennel cough. I boarded my 2 dogs 7/11-7/17 (paid them over $800) and spent 4 hours in the Vet ER yesterday. I called to inform the staff of the diagnosis and while they were "very sorry to hear about it", the General Manager, Jacob refused to help pay the $281 vet bill. I also hate that they have no video cameras so you cannot check in on your pup!

I have been a client for over 4 years. Their website is easy to use for pet sitting. They have…read morealways come to my house to care for my cats when they were scheduled even in a snow storm. Shout out to Lisa!

Mugsy and Odie were very happy with their "spa day"! Thank you, Marissa. The boys look great!read more

I have a 13 year old border collie with bad hips. Kirstin treats Macy with loving care…read more I feel very good taking her to Kirstin. D.

Kirsten was great with our little terror. Poquito is a 9 year old Chihuahua and does not take to…read morepeople very often. Kirsten had him relaxed and doing her thing in seconds.

K9 was so sweet and made me feel so much better about leaving my animal. Sent me updates and took…read morepictures, it was my dogs birthday when she stayed they made her feel so special and gave her an ice cream and a photoshoot. Very communicative and open to all the questions I had thank you so much

I absolutely love K9 Resorts, I know that I can trust them with my pup, especially since she is has…read morea lot of allergies and can't play with other dogs. They send updates with pictures, which helped me relax and know she's in good hands. Highly recommend this place for your dog/dogs! Thank you for taking the best care of Bea!

We absolutely love The Ruff House. My dog, Toby, has been going there since they opened, and the…read moredifference it has made for him is remarkable. He's an energetic puppy, and the all-day playtime keeps him both mentally and physically engaged. Just as important, he's become noticeably more comfortable around strangers thanks to the attentive, caring team who truly play with and engage the dogs throughout the day. When I pick him up, he's always happy and completely exhausted, which is the best sign of a great day. In fact, he's so excited to go that he runs and jumps into the car every morning when I take him with me on my way to work. The entire staff has been wonderful to work with, and it's clear how much they genuinely care about the dogs. I couldn't recommend The Ruff House more highly!

Susan is perfection! You will not find a kinder more gentle…read moregroomer! She is the best of the best I have gone to her for many years my little dog is very elderly and she just loves Susan Susan is patient and a wonderful person... She truly loves the dogs Sally and her doggie LeLe

My 12+ year old "puppy" had a less than stellar experience at his last grooming place. After that…read moreI did not want to risk getting my head "barked" off again...seriously a dog should NOT leave a grooming unhappy!!! I called Susan and when making an appointment with her she wanted to know how old he was and any concerns so she could take good care of him. When I walked in today to leave Max there it was cozy and very much a place you'd feel comfortable and know your pup was going to be pampered. As I entered the shop later to pick up Max he was SMILING and his tail was wagging. The grooming took at least 3 years off his looks and he's feeling soooo much better. He gives the place 5 hi-paws and highly recommends the nice warm bath! (303-221-DOGS)