Absolutely fabulous groomer. Gayle is a caring and wonderful person. My father took ill and had…read morenot been able to care for his Cairn Terrier. Poor thing was in pretty sad shape when I got him. Everyone else was booked, but am I ever, ever so glad Gayle was able to fit me in. A sad mess went in, and a whole other dog came out. She truly cares.

We got a little toy poodle from Gale this spring. Gale boarded him for us, when we went away for a…read morefew days, and gave him his first haircut. She did a beautiful job! He came back looking perfect and smelling fresh. I highly recommend Gale for grooming, boarding, and getting your next toy or miniature poodle. She also specializes in Pomeranians and Japanese Chins. We feel extremely lucky to have found the Pampered Pooch.

When we brought our elderly cat to this ER clinic, he was lethargic and clearly not himself. What…read morewe learned (he was in kidney failure) was devastating, and we were faced with the heartbreaking decision to let him go. Despite being one of the hardest evenings for us, from the moment we walked in, the entire team treated both our cat and our family with extraordinary compassion. They took the time to explain every detail of his condition and carefully walked us through all of our options without ever making us feel rushed or pressured. Even in such an emotional moment, we felt informed, supported, and respected. They cared for our cat with such tenderness and dignity, anticipating our needs, giving us space to grieve, and surrounding us with warmth during a difficult time. They also helped us with next steps, connecting us to cremation and memorial services, and also connecting with our current vet about our loss so we didn't have to. We also received a touching bereavement card signed by the team. No one ever wants to need an emergency vet for a moment like this, but I cannot imagine being in better hands. Their empathy, professionalism, and humanity made an unbearable situation just a little more bearable. We will always be grateful that our beloved cat's final moments were guided by such love and care.

We brought Francis, our 5 lb toy poodle in for end of life care. He had been dealing with a…read morecollapsed trachea for several months and it progressively had gotten worse. His quality of life had really degenerated. We didn't want to say goodbye to our little friend but we couldn't watch him suffer any longer. The people at AESC were tender and loving, and they understood our concern for Francis. Thank you for your gentle touch with our family.

If I could give them zero stars, I would. We got a wonderful charcoal lab from Circle B in 2016…read morewhen they were a smaller breeder. We decided to get another lab puppy from them in 2020. We put money down on a litter to pick a female puppy that was born in January 2021. We had first pick of our female puppy out of the two females from the litter. We went to pick her up when she was ready to big enough to leave, the other female puppy had already been picked up. A couple of months later, we discovered by looking at pictures, they had given us the wrong puppy, the puppy we did not pick and did not want because she was too hyper. How does that happen when there are only two females in the litter. We did not say anything for a while, because we knew that we had to keep this puppy now, because the other one was gone. When I finally sent a letter to Cassandra, the owner letting her know how upset we were, I never heard a word, nothing acknowledging the mistake or an apology even. We just took our dog, who was now 4 in January to the vet, and she has to see a specialist because the vet thinks she has retinol neuropathy. When you pay a breeder that much for the dog, they should make sure you get the dog you picked and do sufficient testing to rule out potentially serious genetic defects. I will never buy another dog from Circle B and I certainly will never recommend them to anyone I know. Horrible!

We got our precious Sherman from Circle B Ranch Olde English Bulldogges in late August and could…read morenot be happier with both the newest family member, but the experience with Circle B. My wife and I had a solid, long discussion not only about the contract aspects, but this breed in general, things to expect, etc. Was a blessing to hear that when Sherman was born the family at Circle B looked at him and exclaimed "Charger", because he looks so much like his grandpa dog. We have felt completed supported and well communicate with throughout the entire process.

I have been taking my 2.5 year old golden retriever, Pippin, to Big Valley Pet Resort since he was…read more5 or 6 months old. I had a golden retriever before him, and I have never had as amazing an experience at a dog daycare, boarding, grooming, etc place as Big Valley. It is evident the staff absolutely love animals and put such care and dedication into ensuring every dog, cat, etc is not only safe, but having the bestest of times. I'm moving to the Boston area, and one of things that makes it hardest to leave Poulsbo is that Pippin is parting ways with one of his favorite places in the world. I'll forever and ever be grateful for everyone at Big Valley. I broke my leg a few summers ago and they were SO accommodating for me and Pippin, it melted my heart. Keri, Winter, Emma, Tapanga, Dayna, Nicole, Emily, Sarah, Hailey, Ava, Grace, Cal, Dylan, Megan, Keeley, Gideon, Meadow, and anyone else I missed - thank you all SO MUCH for being the best extended family for Pippin. You'll forever be part of Pippin's pack, along with all of his other furry buddies there. We love y'all, and honestly I'd recommend Big Valley Pet Resort over any other place I've been (even non pet related). They are the best, and I just hope Pippin's new place in Boston is at least almost as good :). Forever in our hearts.

After we boarded our dogs here for 20 years, they suddenly required a meet and greet after our dog…read morehad already boarded there. The meet and greet is a real hassle. First you have to bring your dog in for a daytime stay, then you have to come back for an overnight stay. And the meet and greet is good for only one year, so you have to come back and do it all over again for the same dog, which is absurd.

I highly recommend pied pipers. Jill is very knowledgeable. She was extremely helpful. she gave me…read morethe tools to work with my dog and we have had a lot of success. My dog loves her.

From the owner: Certified one on one professional dog training based on the philosophy of positive reinforcement…read moreand the building of a lasting bond between you and your dog.