I had a very frustrating experience with Oakwood Dental on Richmond Ave in Staten Island and want…read moreto share it so other patients are aware. I started treatment with Oakwood Dental on September 11 and was referred by them for a root canal, which I had completed on December 2. After the root canal, I was told to return to Oakwood to have a crown placed about a month later. My crown appointment was scheduled for January 3, but the office canceled it and told me they were still waiting for insurance authorization. I was rescheduled again for February 5 and that appointment was also canceled for the same reason. After waiting months believing my authorization was still pending, I later spoke directly with my insurance company and was told my crown had actually been approved on February 13. When my appointment was rescheduled again for March, Oakwood informed me they no longer accept my insurance and that I would have to pay full cash price to complete the crown. This left me in a very difficult position after months of delays and multiple canceled appointments. I am now forced to find a new dentist and restart the authorization process for a crown after already completing the root canal. I hope the office improves communication and insurance coordination so other patients do not experience the same situation.

This place was HORRIBLE! I had brought a copy of my X-rays from 3 months ago so I wouldn't have to…read moretake X-rays again. For 30 minutes the staff insisted I take X-rays. Since I refused, I had to sign a waiver and make them take a camera shot of my mouth. I felt so uncomfortable. Finally, the hygienist came in and spent 7 mins. on my cleaning. I have a photo showing the 7 minutes of text to my husband from when the cleaning started and ended. Also, this place was not clean and I now remain with a sore in my mouth. DON'T GO HERE!!!!!

Told me I had 3 cavities. I went to a different dentist who took x-rays and I told me I had zero…read morecavities. I do not recommend.

I'm a new patient and had to get a root canal . It was painless and the dentist and office staff…read morewere amazing. Definitely recommend them.

This dentist is overpriced. He charged me over $600 to re-repair a chipped tooth that was as a…read moreresult of his previous shoddy work. He also made fun of me while I was explaining a relevant medical condition (literally one minute of an explanation). Please contact me if you want to sue if he caused damage.

Dr. Skopp is by far the best dentist I have ever been too. I am the biggest baby when it comes to…read moregoing to the dentist so after years of neglecting my teeth Dr. Skopp was recommended to me by my brother in law who I can't thank enough. Dr. Skopp was gentle, thorough, funny and did a fantastic job fixing numerous teeth that needed alot of work. I am also terrified of needles and I honestly barely felt them. Before I knew it he was done and I couldn't believe "that was it?" His staff is also wonderful! The hygienist is super nice and totally put me at ease, which is not an easy thing to do lol. Lastly the receptionists are very friendly and very helpful with answering all my annoying questions and scheduling issues. I'm so glad I found this place and I'm actually excited to get my smile back finally!

After 12+ years of being a client and many $thousands of spent estimated approx $30K+ on my teeth…read morethe Dr. installed a bridge that lasted lees than two years and broke off into pieces. Also, then The Dr banned me from the office because I was upset and voiced my frustration about paying all this money for a Dental bridge that wasn't installed properly by the Dr. Eddie

Excellent service. I came in because my chipped tooth & had…read morea Yellow stain on it. Dr. Scaffa fix it within the hour and it looks great now I highly recommend this dentist !!!

My family switched to Dr. Igor Tkachuk as our dentist around 2018 and we are super happy about it…read more Dr. Tkachuk is very attentive and knowledgeable. He provides an excellent treatment for various dental problems. Unlike other dentists I had over many years Dr. Tkachuk thinks out of the box and hence can solve problems that otherwise would have no solution at all. Example: I've had a problem with very painful sensitivity to sweet, sour, and cold due to high bone loss on teeth necks. While other dentist couldn't do anything about it and just recommended Sensodyne toothpaste, Dr. Tkachuk came up with an idea of putting small filling on each front tooth neck and that solved a 20y+ old problem! That was absolutely amazing! Olga Gorokhovskiy, the dental hygienist attending in the office, is also amazing. She provided the most painless deep dental cleansing (scaling) I ever had. Thank you! The office itself is exemplary! It's super-clean, neat, and most importantly the maximum wait time we had so far was 5 min! On almost all visits we get admitted exactly at the time of the appointment. This is unbelievable! Overall, we highly recommend Dr. Igor Tkachuk and his office as they provide an outstanding dental care experience! It's hands down the best of all offices we tried for the past 25y!

Insurance fraud !! Worst place ever. Stay away they just want to milk your insurance . Tell you…read morethat you need unnecessary cleanings. They constantly have problems with fidelis they canceled my appointment last minute because they stopped taking fidelis then they call back when they take it again. Too much fraud going on. You can tell this guy needs to bill your insurance so he can buy a new Rolex watch. They get mad when you deny them the right to bill their insurance for a check up when in reality all you need is a filling .

Amazing Dentist and A great Staff. The office is kept beautiful, they keep to their appointment…read moretime, and don't have you waiting long.

Always a great experience. My teeth are in great shape and cared for thoroughly. I didn't have to…read moretake a single painkiller when I got 3 of my wisdom teeth out and no stitches! The office is run efficiently, on time, and they always send a hand written card thanking me for my visit. I always recommend Dr. Hecht and his team!

Dr. Greenfield is patient and takes time to discuss the work that needs to be done and why. He is…read moregentle, skilled and knowledgeable- and will work with you to get you seen when it can't wait. I also find fees not covered by insurance are reasonable. I trust his opinion where more often than not, lately I feel quite afraid of dentists.

I saw Annemarie, Dental Hygienist, today & my mouth never felt so clean & bright. I plan to never…read morego to someone else because she is very gifted, talented, & sweet. Dr. Greenfield & his staff are ALL so wonderful & knowledgeable. I'll go nowhere else!

Dr. Napolitano is truly phenomenal. My son has always had an intense fear of the dentist -- we've…read morehad tearful visits, refused appointments, and plenty of anxiety leading up to them. But from the moment we walked into Dr. Napolitano's office, everything felt different. He greeted my son with such warmth and patience, never rushing or pressuring him. He explained everything in a calm, reassuring way and really took the time to earn his trust. You could tell that every step was intentional, from the way the staff interacted with us to how the room was set up to make things feel more comfortable. By the end of the appointment, my son -- who usually can't wait to leave -- was smiling. Smiling! I honestly never thought I'd see that happen at a dental office. Dr. Napolitano and his team went above and beyond to turn something scary into something manageable, and even positive. I'm incredibly grateful and would recommend him without hesitation to anyone -- especially those with children who struggle with dental anxiety.

Great dentist and great dental assistant. The experience below was prior to the office manager,…read moreSophia correcting the errors in the paperwork and refunding part of my fee for a clerical error on their end. I am highly recommending them for prompt, professional attention to complaints and good dental work. I believe Sophia, office manager will tighten up the problems and make good on any issues that you might have. Rotten front desk staff with unprofessional attitude and incompetence. Well only one older strawberry blonde with a lack of common sense and knowledge of privacy rights. I needed an emergency root canal and they took me in the same day. I am pleased with the work that was done in a timely manner. I am livid that my receipt is in the name of a person that shares the name of my husband but lives 93 miles away. I requested a receipt with my own name and was rebuffed by the front desk person. Unfortunately from the experience of dental work I did not notice the mistake until I went to my car. To defend herself the front desk person announced my husbands full social security number and name out loud. She repeatedly asked me if I ever lived at this far away address. Essentially my credit cards were run under my name but my statement does not remotely match my identity. In addition extra charges were added onto my invoice when I believed I had paid in full on November 16th 2024. I don't care about the cost. Happy with the care I received. I care that I don't have a proper receipt and they have another persons personal identification commingled with that of my husband and I. Go to this dentist in an emergency but by all means check your records carefully before you hand over your credit card. I have no idea if this person living at this far away address has committed identity theft or attempted to get care under my husband's name. Nor could the lady at the front desk understand why I was upset to have my records and bill mixed up with a complete stranger. On top of that she said I needed two more fillings when the dentist said nothing of the sort and that I only needed to return yearly for x-rays and cleaning. Does the stranger she has me mixed up with need two filings? It's all a big mystery. Again the dentist and assistant were great. No complaints about them at all. I'm waiting to see if they fix the error in their system and give me a proper receipt.