Customer service here is a joke. The oriental lady has major attitude every time I've gone in to…read morereturn Amazon purchases. Today she gladly took all the people behind us in line (they weee not locals) and when I mentioned we were standing in line way before the people behind us came in she not only made excuses for not even acknowledging us in line & taking everyone behind us, she wouldn't stop going off about it. Her coworker Parker (also not a local) then chimed in and wouldn't stop until he told me to leave a review about their great customer service & I said I will once he gave me his name. I had to ask for it 3 times & then he finally quit his comments. When this location originally opened it was nice & helpful. Now, if rather drive to Hilo or Kona to get packages mailed out & Amazon returned. They clearly have something against Hawaiians & their entitled attitudes need to go!

I'm so happy that there was a UPS Store in Waimea town!…read more Driving from Kailua-Kona to Honoka'a, then making my last stop in Waimea, upon having lunch at the Parker Ranch Food Court, I noticed this UPS Store just a few doors down from the food court. Being that I had (5) boxes of broken parts I needed to send back state side, this UPS Store sure was a lifesaver! As I walked into the store I asked one of the clerks if I could borrow a hand truck, that way I could load up all my (5) boxes & bring it into the store one crack! I must say the staff here was friendly, and more than accommodating. The service here was efficient, as the clerk processed my (5) boxes quickly. One of my boxes wasn't packed up yet, as I ran out of shipping tape, but the nice thing about coming to this UPS Store is that they sold shipping supplies. I purchased a small roll of shipping tape, and I gotta say it was sorta pricey, but the convenience factor reflects the price you pay here. If I'm working in Waimea again, it's nice to know that there's a UPS Store here, that way it saves me a trip from having to go down to Kailua-Kona, or to Pahoa town.

we hired selfiesuite for our daughters first birthday and they were just amazing! Jeanise kept in…read morecontact the whole time leading up to the event while also being able to create the perfect background for our photos! Setup and breakdown done by them was very fast and clean i highly recommend anyone looking for a photo booth for their event to book here plus this ohana is just so loving

From the owner: Selfie Suite isn’t just another photobooth—it’s an elevated experience designed for unforgettable…read moremoments. With sleek, modern setups, high-quality cameras, customizable backdrops and designs, with interactive features like GIFs, boomerangs, and instant social sharing, we turn ordinary snapshots into extraordinary memories. Our attention to detail, premium props, and seamless technology ensure that every guest walks away with a picture-perfect keepsake. Whether it’s a wedding, corporate event, or private party, Selfie Suite brings a level of style, fun, and professionalism that makes every event shine.

Great same day service for my small print run of 50 full color flyers on glossy paper. Great price…read morepoint as well.

The service is cherray! Hard for find nice people to work with but these guys are top notch! Johnny…read moreand the crew best ever, go check um out for your printing needs and projects. Support Local gangy!

LAME...don't waste your time or money with them, not very friendly or helpful; it's like they are…read moredoing you a favor by helping you. Give your business to someone who cherishes it, cause these guys aren't it. Oh & God forbid you bring your kid near this business...cause they don't like um!

Big Island Print Shop and Eric are awesome! They donated t-shirts for a fundraiser that benefited…read morethe Alzheimer's Association, Aloha Chapter! Mahalo Eric and crew! We appreciate your support!

This business is terrific! Excellent customer service and very reasonable prices. Eric was very…read morehelpful and as nice as could be! I definitely recommend them for your printing needs.

Came here to ship off a beautiful framed vintage piece before our send off and everyone was so…read morehelpful and kind. Mark went out of his way to find us some extra material for extra packaging. Thanks to the young dude who answered our questions and the woman for finding us a box! My hubby and I were able to pack and ship it off without any worry. :)

Ordered something with haste and opted to pick up at the ship center so I didn't have to wait for…read moreit it be dropped off at my house (a gift for someone, needed that day!). The staff was very friendly and was assisting myself and 2 other people in the room in a very friendly manner. Mind you, the inside is very cramped, 3 people inside was getting a little cozy, but the worker was making everyone feel taken care of and putting us all in a good mood. Location is easy to find at the airport. No issues with parking availability. Overall I'm very satisfied with their service!

The owner, Jerry Adams, is focused on customer service and thoroughly understands the process of…read moreconverting digital files to high quality posters. He took the time to look at the files I had of historic paintings from the 1600s. He showed me the various levels of resolution for various sizes of the posters. I would give him 6 stars. Highly recommended on our Big Island.

Designed and printed me some great business cards. With great customer service, Thanks Manonread more

Rob is awesome to work with and her works are amazing! She respects artists and art works,…read moreequipments are great too!

There are no words to describe what incredible, reliable, wonderful work these guys do! The quality…read moreand integrity is top notch. They bend over backwards to help meet deadlines... they go above and beyond and always go the extra mile. I couldn't do what I do without them. The big island is so lucky to have Robbyn and the Hilo Find Art center. Mahalo nui!!

I've been a box holder at The UPS Store in Kona for over 10 years, and I've consistently had…read morepositive experiences here. The staff is always helpful and works hard to get things done in a timely manner. They've assisted me with everything from managing my mail and packages to shipping items and processing my Amazon returns. I've also had passport photos done here for my entire family, and the process has always been quick and easy. Like any busy business, there are times when they get overwhelmed, but even during those periods, the team remains efficient and focused on helping customers. I appreciate the reliable service they've provided me over the years.

As soon as we got inside the front door, one of the UPS ladies behind the counter immediately asked…read moreto help us. Her name was Molly. In less than a couple minutes, our return package was scanned and a receipt was given to us. Impressive.