UPS store always give excellent service They call them a…read moreteam and I can see why , doesn't matter who waits on you they all give the same service, listens to your needs and questions I'm a senior that don't know anything able technology so I need someone to help me , not self service I needed important documents to be scanned and sent to my phone No problem, needed quality copies of documents no problem It's hard nowadays not to have computers and scanner But with the UPS store you don't need one. Thank you for the great service from the best staff

I've been a box holder at The UPS Store in Kona for over 10 years, and I've consistently had…read morepositive experiences here. The staff is always helpful and works hard to get things done in a timely manner. They've assisted me with everything from managing my mail and packages to shipping items and processing my Amazon returns. I've also had passport photos done here for my entire family, and the process has always been quick and easy. Like any busy business, there are times when they get overwhelmed, but even during those periods, the team remains efficient and focused on helping customers. I appreciate the reliable service they've provided me over the years.

The service is friendly and outstanding. The prices are fair. Melina takes pride in having a…read moreterrific staff and top-notch customer service.

Quick turnaround service by exceptional employees. Very easy. I just email what I need, and it's…read moreready when I get there.

Came here to ship off a beautiful framed vintage piece before our send off and everyone was so…read morehelpful and kind. Mark went out of his way to find us some extra material for extra packaging. Thanks to the young dude who answered our questions and the woman for finding us a box! My hubby and I were able to pack and ship it off without any worry. :)

I go to this FedEx ship center occasionally to drop off packages. The staff is friendly and very…read morehelpful. The store is fairly large and in a busy shopping area with restaurants and different stores. It's clean and they seem very easy to work with and efficient.

The owner, Jerry Adams, is focused on customer service and thoroughly understands the process of…read moreconverting digital files to high quality posters. He took the time to look at the files I had of historic paintings from the 1600s. He showed me the various levels of resolution for various sizes of the posters. I would give him 6 stars. Highly recommended on our Big Island.

Designed and printed me some great business cards. With great customer service, Thanks Manonread more

Disrespectful customer service. I'm the creator/writer of a comic book series that's to be released…read moresoon with an independent publisher and was trying to get t-shirts made to promote our Kickstarter campaign. After emailing the designs over to Brian, he replied "Sorry, we cannot print trademarked characters." I called to clear up the misunderstanding and told him that I have IP ownership of the characters and he skeptically responded "YOU made these designs?" I told him that my artist collaborator did (he's a Philippine National Book Award winning illustrator so they're very high quality) and he skeptically asked again "And he's signed a release form for these?" I told him that he could sign a release form. Brian then told me they had to pass on printing for this reason and because type of file/design wouldn't work for DTF printing. I can understand that our designs may not be suited for the printing Kona Impact is capable of doing. I can even understand maybe not wanting to take a risk with trademark legalities. What I did not appreciate was the dismissive assumption that I was not the co-creator of the characters and that I was being disingenuous when I told him that I was. This interaction was especially frustrating and disappointing seeing other positive reviews Brian and Kona Impact has received. I expect to be treated with respect with anyone I'm trying to business with and will absolutely not seek to work with this company again.

Incredible responsive - even to last minute requests. Great resource on the Island and highly…read morerecommended.

Highly recommend for any mailing, printing, business services. They are super friendly, incredibly…read morehelpful, and reasonably priced. I can't say enough about them.

They are a solid business. Kendra there graphics designer does amazing work. They all are friendly…read moreand eager to help. Highly recommend them Sheena

Printing quality and attention to design detail was amazing. Great communication as well!read more

From the owner: Farnham Associates Marketing Solutions is a marketing support and graphic design firm specializing…read morein graphic design, web design, printing, video production, and publishing. Founded in 1995 by Richard and Nancy Farnham, the firm has had the privilege of working with hundreds of Big Island clients. Resume for Richard Farnham: Education: University of Vermont (3 yrs) * Auburn University - Bachelor of Architecture, 1973 Experience: 1973 - 1993: Farnham Associates - Hinesburg, Vermont - Architecture, Construction, Development, Real Estate 1993 - 2017: Alakai Publishing - Hawaii Visitor Magazines, Farnham Associates Marketing Solutions - Advertising Agency

we hired selfiesuite for our daughters first birthday and they were just amazing! Jeanise kept in…read morecontact the whole time leading up to the event while also being able to create the perfect background for our photos! Setup and breakdown done by them was very fast and clean i highly recommend anyone looking for a photo booth for their event to book here plus this ohana is just so loving

From the owner: Selfie Suite isn’t just another photobooth—it’s an elevated experience designed for unforgettable…read moremoments. With sleek, modern setups, high-quality cameras, customizable backdrops and designs, with interactive features like GIFs, boomerangs, and instant social sharing, we turn ordinary snapshots into extraordinary memories. Our attention to detail, premium props, and seamless technology ensure that every guest walks away with a picture-perfect keepsake. Whether it’s a wedding, corporate event, or private party, Selfie Suite brings a level of style, fun, and professionalism that makes every event shine.