Price and personable, should've went with this firm not got junk. ......sometimes smaller and more…read morelocal is better option

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

Excellent job....Very happy with results and easy payment methods...............................read more

I did not hire this outfit, my client did. No doubt the mutual client is the biggest problem,…read morehowever... Very clear guidelines were given- no need to enter my home, the work was to be done in yard; away from my front doors, no smoking on property. Even if the client hadn't followed through giving these folks the boundaries, one would think there would be no need to give warning that essentially be trying to break into my home is not acceptable. The smoking on property. They parked right in front of the door and when Jim found my door locked he proceeded to rattle and rattle it, causing my dog to jump up defensively, in turn knocking the release bar, and Jim, while being told by both a human and a canine to STOP - he continued attempting to enter my home. Then looking at me oddly when he was told very firmly to shut the door and get out! Next thing I see is smoking in my property. Oh and I looked out one time and there very much appeared to be someone taking down their pants too. So... This; all after they cancelled at noon Saturday, 27 hours before the project, then four hours later on the same Saturday they un-cancelled it. Proceed with caution using these folks, and be armed I guess. (While my Profile says SF,CA- this is indeed the Jim's Moving Service in Rutland VT)

The two guys who came worked hard. But one of them copped an attitude, which upset me to the point…read morethat I started to move things on my own so that it would be less work for them. Later, the worker apologized, which was good of him and I appreciated it. I gave each worker a $100 tip for 4.5 hours of work. They damaged my TV but the owner Jim is making that good. That is all anyone could ask of a business when they do something wrong. If they make it good, they are good people and you can trust them. That is what Jim is. When things don't go quite the way you expect, he steps up. This is so rare in today's world. My hat is off to him. The two gentlemen who did the work did it quickly. It was a hot day and they just toughed it out. I think the heat had something to do with the bad atttitude. Again, he apologized and really, what more can one ask? We are all human. So all in all, I would definitely use them again.

Paul was absolutely fantastic to work with. I was managing several contractors from California for…read moreour new home in Vermont and he was friendly, professional, and fairly priced. He came back and met me in person and addressed any issues that I had and overall went above and beyond helping me get my home ready for this new chapter.

From small jobs to large. Paul and his crew prepped, repaired and painted the exterior of our…read more35000 sq ft three story hotel including trim and doors and did an excellent job... on time and on budget and always conscious of our ongoing operation. He also did a small deck power wash and paint at my house that came out awesome at a reasonable price!

We highly recommend Jeff Burke for any and all of your painting needs. Jeff and his crew are super…read moremeticulous, attention to detail and make sure the job is done with complete satisfaction. The quality and cost was exceptional. David & Sharon Nickels Shrewsbury, Vt

We enthusiastically recommend Jeff Burke, owner "In a Jiffy" Painting. We saw his work before we…read moremet him: he painted the outside of our house before we bought it, and the previous owner recommended him. Jeff and his crew did a beautiful job with the interior of our 1880s farmhouse at a fair price. We presented him with a challenging job: he took care of some very rough wood beam ceilings and uneven plaster & lathe walls and made them look smooth and fresh. Jeff is an excellent communicator and the team was pleasant, professional, reliable, skilled, worked efficiently and left the work site sparkling clean. We'd hire Jeff again in a minute, and recommend him to anyone looking for quality painting work.

These young men did a very nice job of moving a challenging piece of furniture carefully and…read moreefficiently. Aaron and Micah are both nice guys and conducted themselves in a professional and respectful manner, something an old school guy like me appreciates. They were timely with our appointment and their communication throughout the process was very good. If these men say that they can do the job for you, I say take them up on it.

I hired them after seeing the hard work they did helping my son move a couple of months ago. They…read moremoved me and did a fantastic job. They're very nice guys and work extremely hard. If they thought they broke something, they reported it immediately. I would use them again and I'd suggest them to family and friends.

Electrician Colin McCormick provided excellent service. I had him install several new outlets and…read morelighting fixtures and new circuit breakers and GFCI switches. Work was preformed professionally and cleanly. The cost was very reasonable. Recommend Colin highly.

Colin is very knowledgeable and hard working. Always on time and is willing to take on more…read moreprojects. Would highly reccomend.