Greg and patrick were very friendly and honest. They did not pressure me to buy a car rather let me…read morewalk around and choose the cars I wanted to test drive. I got a good deal on a Toyota with only one owner and traded-in my corolla for what i wanted. Once i made my decision i was in and out in no time. Very good experience I definitely recommend this dealership in the triangle.

I called to ask about the mileage on a vehicle. The guy answered my question. I said, "ok thank…read moreyou." He then said, "*uck you *itch." And hung up. If I could give zero stars I would.

I bought a car here not even two months ago (August 17, 2018) and it is costing me $2,000 to…read morerepair! I was sold a car with a SERIOUS problem they did NOT disclose at the time of purchase!! They also refused to check for the issue that is costing so much money! On my way home Oct 9, 2018, I first noticed the vehicle lost engine power, then it started to make a lot of noise. I immediately headed for the nearest location I could find, but they only perform oil changes and they informed me that I had better return the vehicle to the dealer via tow truck as it should not be driven. They topped off my fluids, I imagine out of pity, and I drove the remaining 2 miles home. While at a red light there was bluish white smoke coming from under hood accompanied by the dreaded foul odor of burning oil and coolant. In all this time, the check engine light did not appear on my dash!! The next day, Oct 10, 2018, I was forced to miss work so that I could get the vehicle towed the 40 miles ($230) back to Triangle Auto Sales, A Deacon Jones dealer, where the sales manager Victor said he would take it to their mechanic at Gordos Garage around the corner. I told him how I found it odd that the check engine light DIDN'T even come on!! He said they will fix it or "see what we can do". I waited at the dealership, and when he returned, he told me there was a faulty hose and they would replace the hose. I received a text message from Victor less than 24 hours later claiming that my car was ready for pick up. I returned the next day Oct 11, 2018 to pick up the vehicle and requested to speak to the mechanic. I let him know that I had researched this issue that night before, and had come across issues with the turbocharger needing to be replaced due to the failure of lubricant being delivered to the turbocharger in this instance. Both men brushed me off claiming that it was a small leak and that it was "not that bad". I simply replied by asking if they bothered to check. The Gordos employee told me they didn't because they "didn't have to". I was sent on my way while they walked away laughing and speaking in Spanish to each other. As soon as I got on the highway, the vehicle started having the same problem I brought it in for and the salesman will not take my call or text! So after work Oct 12 2018 I brought it to a REAL mechanic. I started toward a local nearby trusted mechanic, when the check engine light suddenly appeared. I later received a call from the local mechanic who informed me that there is a noticeable crack in the exhaust manifold which over time has burned out the turbocharger and the entire unit will need to be replaced. I was quoted over $1,970 for the repair. All the while I have NOT been driving the car! I borrowed a company car from my job to commute to and from work. Not to mention that I have only made so far ONE payment out of 48, and will now have to shell out another $1,970+ after the $230 for the tow, to repair something the dealer did NOT disclose and cannot claim to be unaware of, in addition to REFUSAL to check the unit that needed repair!! I'm thoroughly DISGUSTED with these people and the way that I was treated after purchasing this broken vehicle is absolutely appalling!!! Either Deacon Jones or Triangle Auto Sales need to take this vehicle back and return the funds I have paid as a down payment, in addition to absolving me of the loan I'm now indebted for a vehicle that I can't even drive - Or they should pay for the repair, NOT done by their so-called mechanic friend, but by a trusted mechanic who will actually get the job done!!

DO NOT TRUST THIS GUY. They are dishonest, cheaters and liars and will go to any level to sale you…read moretheir cars. We bought a used vehicle from them in 2016 Aug. We had a pre-purchase inspection done through Firestone and it came up that the car needs 3 belts replaced. Triangle Auto Sales agreed to replace the belts before selling the car. Next day, when we arrived to pick up the ready vehicle, we were told that the belts have been replaced and everything is in great shape. But in less than 6 months, we are now finding out that the car started to make noise during start up and the reason being the belts are too old. SO THEY NEVER CHANGED THE BELTS AND TOLD US THAT THEY DID. Also they said that they will mail us the proof of changing belts (the bill of buying the belts etc.) and never did. We now have to spend 300 dollars to get those belts fixed. So I DO NOT RECOMMEND THIS DEALERSHIP for anyone buying a used car.

I bought a ram 1500 with no major issues, staff was friendly and willing to work with my situation…read moreoverall not a hassle to deal with

I'm writing this because I want to warn everybody of this place. They will rip you off. They sold…read moremy 80 year old father in law a car, the motor blew before the first payment was due. After many days of trying to get them to fix the problem, they finally did and didn't have anymore problems until he paid the vehicle off. They never sent to title to dmv. My 80 year old father in law had to call the police to the office just so he could get a release of the title. These folks are crooks.. do not go here not unless you're desperate. Ben will lie straight to you face and he will do it more than once.

This process was so easy, I love that I did not have to go back and forth with a salesperson. If I…read moreneed better understanding, I just request for someone to give me a call, and they would call and walk me through the process. At pick up it was very easy sign my name on the line and drove off in my new car in about 45 mins if that. Took car to Buick to have it looked over. They said you got a SOLID car. So all in all I love my new car. :) Best way to buy a car!!!!!!

On 3JUL2026, we had picked up our vehicle and upon the ride back to our home we noticed something…read moreseverely wrong with the tires of being unstable. Immediately informed Carvana and got in touch with silver rock. They referred us to Firestone which the next day the balance and alignment were fine and couldn't find the issue. Called silver rock again and allowed us by referral to be seen at the dealership. At 0900, after my husband completed his procedure at the hospital, we believed this was a simple process. This vehicle was being sold with bad tires and it is not our fault. To our complete surprise, we were at the dealer for over 5 hours, being informed it may be over 24 hours for a decision, being told you may need to exchange (I told them I'm happy with the vehicle why is the option for exchange is it because you don't want to cover new tires??) the tires were considered undriveable and safety hazard. That is a question upon selling your vehicle about tires in which Carvana failed to identify. We were extremely frustrated and it took the Volvo service tech and manager stating "you should do better these customers have been here over 5 hours". Ultimately it was finally approved but both my wife and I were on the phones from being hung up on to just wait (this is close to closing time for the dealer). We were told to get possibly a rental in which they did not have and this is our primary vehicle for the family!!! I have bought 3 other vehicles with Carvana without issue to include working with silver rock with absolutely no issues. This is the FIRST time to go through this process and makes me doubt the efficiency and care to really take a look of vehicles being sold to making them available to sell. Safety hazard could have been life altering in which we had no idea. The entire 7 days were used to fix this issue! I was disconnected a few times from silver rock cause there were no explanation and honestly no sense of urgency to resolve knowing we were waiting that long. I am extremely disappointed with this vehicle purchase and truly silver rocks process of resolution. I am thankful we did not get the warranty for purchase and may be our last to buy from Carvana giving how we were handled.

I was financed a car from this dealer a 2 years ago and finished paying it off last August. The car…read morewas in good shape but there was absolutely no professionalism at this dealership. When I was initially buying the car there was a customer that visited and was yelling that the manager was a cheat and demanding their money back. The staff brushed it off and apologized for the customer. If i didn't need the car at that time I would've took that as more of a sign and would've never reach an agreement with this company because I have paid off my car and its been almost 5months and I have not received my title.I have been yelled at and cursed-out (by Esto, the manager) when calling to inquire about my Title (as I need it for registration in a new state). They refused to pay for the certified mail to send my title so I sent them a prepaid envelope so that all they would have to do is put the title envelope and put it in the mailbox and I STILL have not received my title. I have sought legal action because it is evident THEY ARE AUTO TITLE FRAUDS and they WILL SELL YOU A STOLEN CAR! I am in the middle of the legal process to get my money back for being sold a car that did not belong to the dealership. I usually dont write reviews good or bad but I felt the need to blow the whistle on this dealership...please be warned people