I've gotten a variety of services done on my 2004 Honda pilot and every time I am met with excellent and speedy service! They explain what services are needed and how they affect your car, and even help you decide which services to prioritize when on a budget! I'll be out of town for school, but will gladly drive back to Raleigh to get my car serviced by them. read more

I stopped by last week for a state inspection and was so impressed! Daniel was able to work with my schedule to get me taken care of asap and was very helpful with what info he needed from me and with how to proceed with the DMV app after. The customer service was excellent, the waiting room was clean and comfortable, and the service was completed quickly as promised. read more

Wow!!! What a great experience to have your car serviced by ASE certified mechanics who are honest, courteous and professional! What sets Pro Auto Car Repair (PACR) apart from *all* other shops (including dealerships) is there honesty, candidness, and quality work. Most of all they don't try to up--sell repairs that are not needed nor do they have ridiculous prices like typical dealerships. This place was way out of my way to drive, but I still decided to take my car to have it serviced there. I'm glad I did. PACR is now my go to place for any of my auto needs! Thanks PACR!! read more

I dread visiting auto shops because my car knowledge is limited, and I'm worried about getting swindled again (once bitten, twice shy). Well, those worries are over because I found Pro Auto Repair! My friend recommend the shop, and after reading through the google reviews, I made an appointment. Daniel (the owner) listened to my concerns and took it into the shop to investigate. There's a window from the waiting room so you can watch the mechanics at work (like watching chefs in the kitchen :). He came to get me a while later and took me into the shop and explained what was happening (showing me the issues in my car) and then gave me options on what I should fix versus "nice to do". His rates are very reasonable and his prices for parts were better than I could have purchased them for (unlike the last shop I went to where they charged me 75% higher for tires PLUS labor). I've been back 3 times now and working with Daniel and his team has been a pleasure. They treat my 10 year old Mazda with the same care they give the luxury vehicles they service. Highly recommend this shop! Trustworthy, affordable and top notch mechanics. What more can you ask for? read more

I can't say enough about Pro Auto Repair. I've been taking my cars to Daniel for years because I absolutely trust him to do the right thing and be completely honest. He has unquestioned integrity. He's a great mechanic and has a great team. I know that he won't try to add a repair or service that's not needed. His rates are more than fair and the quality of the work is exceptional. He works on all types of cars and I haven't found a repair yet that he can't complete. Very fair pricing on all parts, probably less than I could buy them for. If you're looking for a mechanic that you can trust, take your car to Daniel and Pro Auto Repair. I have a mechanic for life!! read more

I sent for a quote thru the app. The app asks for you to provide a detail description and so I did. Owner response "Call us" very unprofessional like. I would much rather of liked to get a response to "hey it sounds like it could be a few things why don't you stop in or call us so we can explain in detail a little bit more"...glad I didn't wait to go here! read more

I don't usually leave reviews but the guys at Pro Auto are so great I felt like it's the least I can do! I have a 2005 BMW 530i that had some oil leaks and various other issues. I called around the area and Mark was the friendliest, knowledgeable person I spoke to. He took the time before I even said I was coming in to help try to figure out what was going on with my car. Before actually performing the services (because it was 3 separate oil leaks +... so a lot $$$) he sat down with me and we went over the value on kbb and he helped me find out what would be worth fixing before selling it. I also love how he actually offers to take me into the garage when the car is being worked on to show me the source of my problems! I'm a hands on person who likes to try to understand the mechanics of the issues and not feel like I'm getting ripped off by dishonest mechanics! Pro auto is definitely where you want to go if you want an honest, quick, smart mechanic! I've already brought my boyfriend's car and I'm going back today for another unrelated issue on my car. Will be going there for as long as I live in Raleigh! read more

Mark and Pro Auto is the best mechanic shop I've been to hands down. Super friendly, fast, efficient and most importantly, transparent. I would absolutely recommend this shop to anyone of my friends or family and I highly recommend you visit this shop. Definitely coming here again for all my car needs! read more

I've been using pro auto repair in raleigh for a few years now. Mark and Daniel have been extraordinary in all aspects. They always take the time above and beyond to diagnose, and repair any and all problems with my vehicles. They always take the time to show/explain and answer any questions about repairs/maintainence. They are now the only ones I trust, I have recommended them to many friends and family. I highly recommend that you give them your business. read more

I found this gem when I needed a window molding repair and my regular auto place was booked for over a week. Danny (the owner) was kind enough to look at my car on very short notice and repaired it within just 10-15 minutes. One of his staff members was hospitable and even made me coffee while I waited. I'd highly recommend this place for anyone looking for an honest, professional auto repair shop! read more

I had a pre-purchase inspection done here. It was cheap, took 45 minutes, and incredibly detailed. The staff was courteous and extremely knowledgeable, explaining every detail of the inspection and the results. Even though it is a long drive to their shop from my house (I live 60 miles away) I will probably be returning for anything other than a simple oil change. read more

First time customer today. Very happy with the inspection they did of a used car I was considering buying.

Mark at Pro Auto Repair in Raleigh NC is excellent! I recently purchased a used vehicle and took it to him for an overall inspection since I had 30 days to report any issues to the seller and have them do any repairs, according to the "30 day no questions" warranty. Fortunately none were found. Mark spent a good amount of time with me discussing future service mile markers and went out of his way to set expectations with what to expect about my new used my vehicle. He is also helping me to sell my old car, and discussed that with me in detail. He is very well spoken and took the time to help me understand everything. His prices are very fair, and his wealth of knowledge regarding auto repairs and maintenance are remarkable! I really trust his opinions and I highly suggest and recommend him and his services! I will definitely bring my car to him in the future! Thank you Mark and Pro Auto! read more