Thank goodness we were experienced kayakers and knew we were taking on water before it was too…read morelate. 1 hour into our paddle, we found a place to drain the boat. We were in the ocean- for goodness sakes!!!!!! After draining the boat, we were able to return the boat back to the dock 2 hours early- no compensation was given due to management not responding. Had there been an emergency--- we called the number listed at the store and the greeting message said to text another phone number. NO RESPONSE. BE VERY CAREFUL RENTING FTIM THIS COMPANY!!!!

Website says half-day rentals, person on site says they don't do that & looked confused when I said…read moreI saw it online. Umm it's right here : http://dolphinbaywatersports.com/kayak-rentals-marathon-fl-keys/ pretty disappointed, moving in to the next shop to find someone that honors their advertisements.

We had a great time. Loved that we were able to ride without a quide and play on the skis as we…read morepleased. Willy was very thorough in his training and setting us up for a good ride! Machines were in great working condition as well...

Look no further and go visit Bill! Bill is so friendly and…read moregenuine, he takes his time to explain the rules and safety about renting jet skis. The best part for someone as skeptical as me Bill can join you to guide on the Key waters. I felt so much better with bill around us, while my husband left and got to enjoy himself, Bill stood back to guide me through the waters. He was so gentle and encouraged me to take up a bit! Towards the end I got confident and took up a notch! Bill noticed and said "Go ahead take it for one more round" whoooooooo!! It was so much fun, thank you Bill, for not letting me chicken out! This man is a honest man who deeply cares about his clients! Thank you Bill!!!

Came down from Chicago for fun in the sun and then we found…read moreWakeZone Watersports, just north of Marathon in the Keys. Great operation, awsome new equipment, literally 3 hours run time on the Yamaha Waverunners! The weather was great, we filled out the waivers and we were on the water within 10 minutes. What a great operator and a hugh asset to the area. All businesses should run there operation like this guy!! Thank you for a great experience.

Super friendly place. We did the 1 hour guided tour and it was great. Michael was our guide and he…read morewas super friendly and helpful especially for me as a first timer. He explained everything as did Patrick the owner. We went out for 20 min and got to an area to idle or have free time. I was super nervous the first 20 min but after we had a little break and I relaxed I was much better. I highly recommend this for even the most nervous! I felt great afterward and had a great time! Michael even took the time to take pictures of our family and send them to us!

Great tour with Frankie! Did great job in showing us some fun in the keys. Good instruction on jet…read moreskis, made sure we were comfortable, and stopped along the 2 hr tour to give us interesting information about what we were seeing - he was personable and knowledgeable (about area and wildlife). Highly recommend! (Frankie took pictures/video for us on his phone and then air dropped them. So great of him to do this)

We walked up and arranged having a guided tour on a jetski. It cost $170 for both of us to go out…read morewith both of us on one ski. He led us around the water ways on the gulf side for an hour. He would make kind "S" type curves keeping me on my toes. We followed in his wake so most of it was a really good ride. It took a bit of getting used to the ski since it was my first time but we quickly got the hang of it. Quickly I had us doing almost 40mph and enjoying the ride. Well worth it, do it!

We booked a one hour jet ski tour here for a Sunday at 2:30 pm. It's located at Captain Pip's…read moreMarina & Hideaway in Marathon where we were staying. Booking was super easy. The price was $160/jet ski. They advertise that they focus on unforgettable experiences, and I definitely agree! We went completely around Marathon island. We even stopped to swim in the open ocean and a sandbar for a bit. It was breathtaking getting to jet ski under the 7 Mile Bridge. At the end, our guide shared all the pictures he took of us on the tour.

Super fun! Joaquin was a great tour guide. We did 2 jet ski tours with him during our stay and he…read morewas extremely knowledgeable and courteous. Booking was extremely easy ($160/ski). Joaquin took plenty of pictures and videos for us and shared them (for free!) after our tours. Joaquin was also very accommodating of where we wanted to explore / what we wanted to see. We got to do exactly what we asked both times (Trip #1: tour around Marathon & sandbar stop; Trip #2: circled Boot Key and did loops around 7 Mile Bridge). So fun! You can cover a lot of ground in 1 short hour. Highly recommended; great fun!

We had a wonderful time Sparky really out did his self very pleasant person to be around. He…read morehelped out my niece that didn't know how to jet ski. He taught her very well. She was so comfortable around him. We really did appreciate him very much. Next time when we come to Key West we will definitely come to him.

Massive amounts of fun!!! I've been on a lot of wave runner rentals and this was BY FAR the BEST!…read moreStephanie was an amazing guide making sure it's easy to communicate and that you're getting the best out of the experience. Her knowledge of the area and recommendations were great and she really took us full throttle on a really fun ride. We stopped at picnic island which was so fun too. We hope to come back and do an all day or half day sandbar tour on one of the boats. She really was incredibly accommodating. Don't forget to tip you're guide. It really was SO worth it. Not to mention you end back up at KiKis where we were able to play cornhole and relax with a couple drinks and apps before heading back to our place. Simply fantastic!

What can I say!!! Incredible from the time I called to make the reservation to the time they left…read morethe dock with the ski! Nikki and her work hubby are absolutely wonderful! We can't wait to come back and rent skis again! Thank you both

Had the most amazing day on the water during our recent vacation in the Keys. Having considered…read moreguided tours for a few days, we elected to go it alone and explore for our selves. Nikki went over everything we needed to have a great time and made sure we were familiar with landmarks to navigate ourselves back. The equipment was first rate and when done we were greeted by a beer and a shower with coconut salt scrub. Nikki is a great host and quite entertaining. We saw a tremendous amount of sea life including rays, starfish and Best of all a visit by a group of 6 dolphins that played with us and swam along as we cut through the water! Was an amazing experience and the highlight of our trip.

The owner is a piece of trash. Rude has no customer skills. All of his equipment is junk purchase…read moreoff Facebook marketplace salvaged garbage don't waste your time or your money You'll spent most of your time getting towed back in.go to a legitimate company that works with legitimate Vendors and that has quality units to rent not patched together pieces of garbage. Also tries to charge you for damage to the units that was there previously take photos however better yet go to another company.

From the owner: Family-Owned & Operatedread more

Good info, pamphlets, and coupons. The staff was also super nice and helpful! Convenient restroom…read morelocation.

This is a nice clean roomy visitor center. Sometimes there's one lady, sometimes there's two…read moreladies helping tourists and visitors. Their bathroom is also very clean. You can take a survey about your experience as a tourist on their common use computer. There's plenty of information about the area....restaurants, shops, lodging, etc.