Just went to get my flu and Covid shots and had the best technician! I hardly felt the needles go in! Her name was Victorya ( was spelled differently than Victoria). so kudos to her for making it easy on me! read more

It's so unfortunate that the insurance company only pays for prescription through Walgreens. They took three days and two calls to my doctor office to get an expedited refill of my blood pressure medication after I ran out. The app doesn't work at all! My prescriptions don't show up in the app so no requesting refills online. I miss CVS! read more

Worst pharmacy ever! The ghetto has better pharmacy customer service and are quicker than the people behind this pharmacy. This is the second time that I waited over 30-40 minutes in the drive through to pick up my RX with just ONE CAR IN FRONT OF ME!. The second time I waited over 40 minutes to be told at the window to come back 10 minutes so that they can fill the meds because they updated my Ins. I ask why is there such a delay and was told people are updating insurance and other Blah blah. First, it doesn't take that long to get eligibility through the system. I know this because I've updated my insurance previously and it takes less than 5 minutes. I called corporate and complain! I understand the waiting game in customer service, but 40 minutes in drive through to be told to come back later and given an attitude by them and told there are other Walgreens around the corner is totally UNACCEPTABLE. I transferred my RX and will NOT be coming back to that he'll hole pharmacy. read more

Seriously find a new place for your prescription. The staff was rude when I called about my prescription. Then finally got it filled and sat in the drive thru line for over 30 minutes at the 10 minutes spot because they wouldn't ask the vehicle at the window to pull around while they worked on their prescription. read more

This is a lost business past. This is not the first time in the past couple of months I have been told a prescription was ready only to find out not only it wasn't ready. This will be the final time. I arrived to pick up a prescription was told their system showed script was just received, but confirmed doctor sent it over at 1030 this AM. If this were a first occurrence I would be inclined to afford Walgreens the benefit of the doubt. This being the 3rd occurrence they don't get that luxury. This time I was told it would be 15 minutes, but we're approaching 45 minute waiting now and with every passing second I get angrier at the lack of customer service. I caution you if you get your prescriptions here I would hand deliver the script. A much better suggestion would be to have scripts sent to Publix across the street which is where my future business will be taken. They had my business for almost 6 yrs. but I have no conference. Use this location with caution. read more

This is the worst pharmacy I've ever sent prescriptions to every single time they tell you a prescription is ready you get there and it's not. I've had my wife try and pick them up. I've tried to pick them up for the last four years and they're always not ready after they tell you via text and email that they are. I would not recommend this pharmacy to an enemy. read more

I was checking the photo hours when I saw so many negative comments. I have been using this Walgreens for almost ten years and haven't had any issues. The pharmacy has always been very helpful. I've had a few times where I had to move a prescription to another Walgreens while traveling and was always treated very well over the phone. When covid first started they were amazing during tests. read more

Cashier wouldn't give correct price on item that was on shelf with multiple duplicate items. She said it must've been placed in the wrong spot and told me she can't change the price for me anyways. I will no longer be shopping at this location due to the lack of customer service the cashier gave me. Even being over whelmed you should still keep a good customer service attitude. read more

This is the worst Walgreens I have ever encountered. The pharmacy staff is rude! They basically ignore you until you flag them down. Then they take their sweet time! Chatting with there associates & playing on there phone is more important to them! I would rather drive to Main Street then to deal with these people! read more

Good luck to all of you who try to get your prescriptions at this pharmacy! I know covid has made everything slower and I try to have more patience than yesteryear however, there appears to be no knowledge of how or when to answer a phone call at this pharmacy recently. After 45min on hold with repeating messages of "there are 3 calls ahead of you" I just drove to the pharmacy to try and get a prescription filled. There were at least 8 workers in the pharmacy. One was at the register, six were lined up against the wall. I was still on hold. After an hour of waiting on hold, one of the workers finally answered the phone. The other 6 workers' activities were unknown. Since I was near I asked her why it took over an hour to answer and she said her phone just rang when I was in front of her. I asked to speak to the pharmacy manager and was told he was on the phone. It took the pharmacy worker an hour to talk with the 2 callers ahead of me while I was on hold. This does not make any sense and may be due to poor training, personal calls, Fred, Grace, etc? Covid can't be responsible for all of this delay, can it? I transferred my prescription to CVS and drove by and picked it up. End of story. read more

I go to Walgreens because it's close and convenient but customer service has sucked for years. I think they must actually look for grumpy folks to work there. It's been so bad that sometimes when I check out I wait to see if I don't say anything first if the cashier will say a single word to me first. Usually they don't or it's just my total. No "Hello", no "Thank you" or "Have a nice day". Nada. And you can forget about someone actually approaching you in store to offer help. I primarily use the pharmacy and the drive through is convenient. The pharmacy staff seems to be friendlier than the front of the store. read more

Walgreens - the entrance to a pharmacy - Drugstores Near Me - Apopka, Florida

We arrived at 5:30 only to find the drive thru with five cars in line. We decided that we may have better luck going inside Walgreens. Much to our surprise we found that there was a line of six people at the pharmacy window. There was only one Pharmacy technician working. We spoke with the cashier as we were leaving without picking up our prescriptions. And her reply was they were short-handed and there were only two other cashiers in the store. As busy as this store is you would think that management would have adequate staffing at all times. read more

Love the Take Care Clinic. Always great service and short wait time. They call you 2 days after your visit and ask how you are feeling or if you have any questions...My GP never does this! read more

Love this Walgreens since it is within walking distance and they always fill my Rx's in a timely manner. Their iPhone app makes refilling a breeze. read more

I wouldn't normally review such a big company. I come here once or twice a week. And I was surprised when they said thanks for coming and called me by my name. To me that means a lot they're paying attention they care about their customers and shows that they really know what they're doing. Whenever I go the atmosphere is friendly I have never had any issues checking out it's a great place to go if the other stores are closed read more

Fast, friendly service and reasonable prices... and close to home. The pharmacy is always the fastest one around, plus they have cell phone notification when your prescription is ready. read more

If you have any type of controlled substance, don't bother coming to this Walgreens! I was a lifelong user of CVS, then one day CVS was out of Adderall. I had it filled at this Walgreens. I then continued to use CVS until the next month they were out again, only this time they couldn't tell me when it would come in. So I again went to the Walgreens across the street. This time though, the Pharmacy manager says, "If we fill this Rx, you must have ALL of your Rx's filled here from now on.". I simply ask her, "Can you assure me that I will not have the same issues that I did at CVS? Do you keep enough stock of these medications to fulfill my Rx needs?". She responds with, "Most likely, YES.". NO!! Since that point when I transferred EVERY ONE of my Rx's to that Walgreens, I have been straight faced lied to, given false information, been sent on wild goose chases, and have been given every excuse imaginable to fill my RX!!! I call the service center to find out before I waste my time and gas if they have my Rx in stock, they tell me they do. Well since I have a script filled waiting for me, I'll go now then. I get there and am told without looking in the computer, the back, anywhere except at the SCRIPT, that, "We don't have this one.". I get to spit out only half of my sentence,"I just call....", while being interrupted only to have the Pharmacist, Maha, tell me, "The call center is not up to date.". Then what's the point of having a call center? "Can you call Lake Mary like...", interrupted again! "No! We can't give that information over the phone!". "Well you did last month!". At this point I'm just frustrated and say, "I'll just pick up the Rx that's already filled.". She replies, "It's too soon. Tomorrow at 10:30 you can pick it up.". I say, "I got a call....", YEP! You guessed RIGHT!! INTERRUPTED AGAIN!!! "We don't fill earlier than 2 days.". Well now I'm really ticked! Because not only have you just straight faced lied to me 3 times, NOW your MATH is WRONG! July has 31 days genius! Maha's the name! Lying is her game!! read more

Came in on a Sunday 10:20, two people ahead and went to sign in at the computer station directed to. After giving all of my information to the computer; First appointment was showing for 1:45. I said what, and the girl behind the counter said there is something wrong with that machine and to just select it and I would be in line. I selected it and then the machine said it could not process the request and to go to the counter. The same woman then said she could not help me as they were not Walgreens. I said the computer and all of the signs say Walgreens but you say it's not. She said sorry we can't help you and to try going on line to make the reservations. If the computer is not working and they know it's not working then why is there not a sign on it? If they are not really Walgreens then why do all of the signs for the clinic say Walgreens ? Why was there zero assistance from the host store for the independent company ? read more

Poor customer service. Stopped for a prescription that they said was ready for pickup. It was not ready so I thought I would get a flu and shingles shot while I waited. The nurse said I was next and I waited for 30 minutes. The prescription was ready but no nurse in sight. I knocked on the door no answer. I asked the pharmacy team and they had no idea where she was. Waited and waited and no nurse. So I proceeded to check out. My charge card they said wouldn't go through. Tried about six times. The cashier said the previous persons would not go through either and I left 50$ worth of items and walk out very upset. Called later and they were very rude on the phone. Would not get the manager and said my card problem isn't their problem and finally gave the 1-800-Walgreens number. Don't go to this Walgreens even the managers are rude. Who are these people and what happened to customer service? read more