The head pharmacist was very very rude and not accommodating at all.. I came in person to get a refill filled and even called the day prior to start the process and he made me wait an hour instead of the walk in 20 min that every walk in usually waits.. he spoke over me, and gave me a migraine! read more

They close the pharmacy during regular store hours. This is not advertised (see photo). So, now I have to wait until 2PM to pick up my husband's subscription. While he's alone after surgery. This is a terrible policy. Seriously, this is a pharmacy-the purpose of which is to dispense drugs. The core business. read more

Walgreens - Store hours-no mention that the pharmacy closes. - Drugstores Near Me - Canton, Michigan

We were scheduled to get our second shingles vaccine here. First, they can't find a key to unlock the "nurse center" then when we get inside it is a mess. We won't be back. Why would you allow this to occur, there is a CVS, or Rite-Aid on every other corner. Based on previous reviews, Walgreens needs to change management here or just close up shop. Your reputation is everything, why has upper management not responded? read more

Walgreens - Immunization room at Walgreens - Drugstores Near Me - Canton, Michigan

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Always a good experience at Walgreens on Ford Rd in Canton. Good service, products. They even stock some of my favorite products/brands I used to have to buy at health food markets. Much rather purchase at my local drugstore. Never a fan of CVS. read more

The worst Walgreens by far....I used Walgreens for over 20 years....not anymore...always long lines in the drive through....poor communications.....they tell you to come back and it is either not in stock or it is still not fill it yet...if out of town and then try to pick meds up they say they re shelf it and need to come back later. They are close down for lunch and black out the time. So when it is convenient for you to pick up your meds their eating lunch and will not help you .... The pharmacist is rude and not understanding the need to fill your medication.... I will take my business to canton pharmacy....they are like an old family pharmacy. Very helpful and will mail the medicine if you can't pick it up....true customer service. read more

Ordered 'Same Day Photo Service' online and received email confirmation saying my order was ready. The staff in the photo center couldn't be ruder and kept telling me that my order was not there. Nearly bit my head off when I asked about my order. After I insisted, she checked again and found my order in the same basket. Need to get better quality help at this photo center. This was probably the last day I'll be going here. Worst customer service ! read more

I promise myself as I sit here waiting for a much needed prescription that I will NEVER come here again. It is the least "customer friendly " business I have ever frequented. They close completely for a lunch break, and close at 6:00 pm on a Saturday! When I arrive at 10:00 am on Sunday morning to grab my Mom's prescription, I am greeted with rudeness and told it will be at least an hour and a half wait! I know Covid has made things difficult, but rudeness to a customer is never justified. Particularly when I'm already having to work around their limited hours! Avoid this Walgreen Pharmacy at all costs! read more

Zero stars. This Walgreens is always the worst. They have horrible attitudes and are always unfriendly and slow. Seems most of the staff start off whatever interaction they're having with an aggressive and unfriendly tone. Even the manager could use some lessons on just plain treating people with some kindness. I understand not everyone is kind to retail workers but sometimes the retail workers need to remember that not everyone they interact with deserves the attitude that they gave me and 2 other customers I witnessed today. read more

While service is not always speedy, we've had many pleasant script pick ups and help. People need to show more appreciation and grace, but often reviews are reserved for complaints. read more

Worst customer service I've ever had and I do mean worse. Absolutely horrible pharmacy. there is a woman there who acts like wanting to get a script filled is just the biggest imposition on her. Always a massive wait inside or outside. Two weeks and these clowns haven't filled my script, I don't believe they actually checked other stores because that would take work. Just go someplace else, buy chips and beer from this waste of prime corner real estate. read more

My husband and I just got our Covid-19 booster and Flu shot and the young man that gave our shots was Fantastic. His ability to give shots and not make them hurt was amazing. I didn't even know he gave me the Covid shot. I still didn't believe it until the next morning with my arm hurts lately his name was Jud Knott he said they shorten his first name. if you're getting a shot, find out if he's working and get it from him, you won't be disappointed. This company needs to hold onto him and pay him a lot more. read more

I have never been talked to or disrespect never concerning a store mistake. I purchased 3 Eggnog quarts by Prairie Farm priced marked at 1.00 dollar each. When I got home I got home I notice I was charged 5.49 each which is wrong. Because the sale tag says something else. When I came back to the store and explain the situation. The actual manager says the computer says you can't have your money back. So you have to have a store credit of the refund. I told her it's not my fault it was priced mark wrong and I am warranted of my money back to my credit card. She says NO !!! you have to have a store credit because we can't give it back to you because the computer says no refund. I showed her the price marked on the self which says it was on sale. She says it's not her problem and you have to have a store credit of 16.00 dollars. HELL NO I WON'T FOR A HUMAN ERROR LADY. I AM INTITALED TO MY MONEY BACK. I never knew this is how Walgreens steal from the customer. GIVE ME MY MONEY ITS NOT MY FAULT. I will write on every blog and tell how you steal from the consumer. read more

Review for photo dept and manager. I placed an online order and paid ahead of time. Typically, at other locations, I am able to pick up my order at the photo desk, they scan the items and I'm free to go. This time, I was directed to the front cashier to have my photo items scanned which was fine...until it wasn't. Granted the cashier was still in training, however, a mistake on her part (which she admitted to later) led her manager accusing me of not having paid for my order yet, then aggresively demanding a second transaction on my card (worth $50+) right then and there. Mind you, this is after I had calmly explained the situation and showed my digital confirmation and receipt. I have no issues with the cashier (but if she had realized her mistake sooner, we could have avoided this poor experience). The manager, even after realizing the mistake was on her staff's end did nothing to acknowledge her own poor attitude and accusatory behavior. Do better. Seek photo business elsewhere. read more

I love this 24 hour Walgreens w 24 hour pharmacy. i got a flu shot on a Sunday night at 11:30pm. The staff is super helpful. Asked me I wanted to use my rewards points. I forgot a had accumulated enough to save $5.00. The store is clean and well organized. Always greeted as you walk in the door thank god so I can go right to the isle n start shopping with the help of a staff member read more

Walgreens - Yay - Drugstores Near Me - Canton, Michigan

Waited forever for a flu shot and eventually walked out without getting one. Seemed like they just ignored me. While waiting I saw customer after customer walk out angry. Will not go again. Waited an hour before leaving. read more

The staff at this Walgreens location are not friendly (rude even) and seem bothered when customers ask for help. I have been ordering my photos from here for years, but this past year the customer service has gone so downhill! I will no longer be using this location for my photo orders. read more

I'm going to echo the rest of everyone on here. The pharmacy sucks. The lady that answered the phone 3 minutes ago was RUDE (waited on hold for 5. Called earlier and was put on hold only for no one to answer after 12 minutes). I'm visiting from out of state and called in to have a prescription refilled. They close at 6. And every other location has always filled it close to closing-the rule is you have to be there before it closes. So corporate should review these reviews because this location is terrible. Work until closing. Ya know? At any rate-fill your prescriptions else where. Because it's not "everybody else" it's them that is the problem. read more

You will experience serious waiting times each and every instance that you call the pharmacy. I have experienced wait times of 35-55 mins each time I've called in a prescription or to simply speak to someone. They need to hire more people. read more

Always very slow and always a line at the pharmacy. We decided to go through the drive through since we had the baby in the car. Waited a half hour in drive through line to get the prescription. Only go here because my insurance forces us to use Walgreens. Will try driving a few miles to a different Walgreens location next time. read more

Well, they didn't call the cops on me when I came in to buy 3 different types of pain meds while my car alarm started going off and a very disheveled and disoriented man (my boyfriend... or possibly hostage, from the looks of things) emerged from my sounding vehicle and stumbled into this Walgreens barefoot and looking for me at 1:45 in the morning. Of course, there's a reasonable explanation for all of this, but it's really none of your business, and the kind woman behind the counter recognized this and adhered to my non-verbal request via a 'this isn't what it looks like glare' to stay calm. Plus, she rang my crazy azz up right quick so I could hurry the F home and pile on the pain meds. On my second visit here, It was around 2am and I brought the same disheveled fella, only this time we looked a whole lot more legit... until we got to the counter and you could see that the only two items we were purchasing was a pint of Ben and Jerry's Cookie Dough ice cream and contraceptives... to which the cashier (same woman from the night before, btw) replied only: 'Have a great night!' Friendly service with with a smile and a dab of discretion. Just how I like it. read more

It's past time to find a different pharmacy. We initially chose Walgreen's because of their convenient 24 hour service. Some time ago, and without notification, we went to pick up a prescription at 10 p.m., and they were closed. Next, there have been numerous occasions of late in which a prescription wasn't covered by our insurance, and they did not contact us to let us know, which always seems to happen on a weekend. This prolongs treatment to a later date, as we have to call the doctor to get a new prescription written, and wait for that. To make matters worse, there is never an apology. Finally, this past weekend, I went to pick up a prescription for a family member, and they were closed at 6:30. Their pharmacy hours on the weekend have been cut to 6 p.m. I'm actively looking for a new pharmacy now. read more

Worst customer service ever.. I had a coupon code for printing pictures but didn't realize it needed to be put in at the start of printing so I asked an employee named Wendy and one other person but they wouldn't allow me to get the discount and said there wasn't a manager to talk to and repeatedly told me no. Ew, never go here. read more

Always clean and organized store. Staff members are always friendly and willing to help.

Had an important FedEx package delivered to this Walgreens location in Canton, MI, called the location and was transferred to Photo department (Where they hold the packages) they answered call and hung up twice before I was forced to call back a third time and talked to the woman at the front desk who transferred me again to a very rude woman named Marisa at the Photo counter, she was of zero assistance and just stated they have no clue when they (FedEx) drops off packages and to just contact them. Needless to say, based on the this experience and the other reviews I am reading, they wont be receiving any further business moving forward. read more

My husband's insurance changed assigning Walgreens as the Only pharmacy he can use for prescriptions. We both hate going there to pick up a prescription. There's always a line no matter what time of day or day of the week. They have a drive through Rx pick up which takes away help from the inside pick up. When we are informed via text message that a Rx is ready - it is not. More waiting - why text if not ready? They didn't have an answer. Another annoying thing in the in store is the blaring music, it's awful - customers in line agreed. Only thing good about the store is it seems to be neat and clean. Can't wait until January 2019 to change to a insurance company that allows any pharmacy other than Walgreens. read more

I've never waited this long just to drop off a prescription.... I've been waiting for at least 25 mins. Don't use the pharmacy here unless u have time to waste read more

I would suggest going to a different pharmacy. Customer service is horrible, the staff is rude and they are understaffed. I always have to wait over 15-20 minutes, sometimes longer, whether I go inside or go through the drive-thru. I will never go back to this pharmacy. read more

There slogan should be, they are at the corner of sad and sick. It is taking an excessive amount of time to refill my common prescription. I dont know if they are delaying in cohouts with the insurance company because it is expensive or they are just a terribly run store. read more

My photo order qualified for a discount coupon which was mistakenly not applied to my online order. The manager Wendy refused to apply the coupon even after several calls to the 1-800 customer service number. Customer sevice helped me reorder and have the photos shipped. Manager Wendy provided poor customer service. I will not be using this store any more. read more

Not for the first time did these pharmacists fill a prescription for me that they knew I was allergic to. It says clearly on my record there that I cannot take certain food dyes, but did they care? No way! They filled the prescription anyway, without calling me as past pharmacists there used to do. When I called to complain, the pharmacist basically said, "That's the prescription your doctor wrote. I don't have what you need here. For tonight? Tough. That's your problem." If it's important to you that the pharmacy you use keeps a record of what you're allergic to and alerts you about a possible problem prescription, go somewhere else. I certainly will from now on. This place just doesn't care. read more