Have had this issue a few times so starting to consider changing my grandmothers pharmacy…read more My elderly grandmother has a CVS account to which she has her card linked to to make it easier for family members to pick up her prescriptions, since she no longer drives and can't do it herself. A few times now I have dealt with the same young woman who tries to tell me she has no card on file. This happened with this girl a few months ago and again today, when she actually argued back with me. I stated how I have never had this issue with anyone else working the drive thru pick up. Anytime anyone else is working the drive thru they immediately ask me if I want to use the card on file. I showed her how it's linked on the CVS app and she kept trying to tell me no. Either this girl doesn't want to do her job or she does no not know how to use CVS's online system. Please train her this girl on how to do this properly because it is becoming aggravating to have to deal with this. Like I said have NEVER had this issue with any other technician or employee working the window. Also to add, I got an auto phone call that my dad needs his RX refilled. Not sure the name of the med but also tried to ask to refill it and gave his name, dob, and the voicemail had stated "rx starting in EFC" and she couldn't figure that out. Please just have someone working this window either with assisted help if they don't know what they're doing, or teach them how to do it. The fact that she was arguing back with me was so rude. As convenient as CVS is to me, if this continues on I am going to have to change pharmacy's.

2 times I was in a pinch with my toddler and needed help/quick service and the front store and…read morepharmacy were very helpful and I'm so appreciative of them!

I was very excited to see Tyngsboro Family Pharmacy open up because prior to that, in order to fill…read morea prescription, I either had to go to Nashua or Chelmsford and it just wasn't convenient for me. I needed to fill a prescription over the summer and I figured I'd give TFP a try. Wow - they were amazing! I walked and in and immediately was taken care of. They even asked how I was feeling in relation to the meds I was picking up and took the time to explain everything I needed to know about the prescription. Everyone was so down to earth and friendly and made me feel at ease. That experience was only the tip of the awesomeness iceberg. I went in there to buy a pharmacy product and was kind of frazzled and in a panic so I just grabbed it, paid for it and left. Turns out I didn't need both of the items I bought so I went back a week later to return one of them. The owner recognized me and told me that she realized she had accidentally overpriced one of the items I bought and didn't notice it until I made the purchase - so right then and there she handed me $3 cash. WHAT? That would never in a million years happen at one of the huge pharmacy stores. The grand finale - a couple weeks after getting my prescription there, I got a hand written thank you note from the owner for bringing my business there. You just scored a customer for life!

You guys are the best of the best!!! Nothing but great things to say about Tyngsboro Family…read morePharmacy. Overly an abundantly, kind, understanding, professional, and very different from the average other Pharmacy's! Need a positive change in your Pharmacy needs? I highly recommend Tyngsboro Family Pharmacy & Pepperell Family Pharmacy!

If zero stars were an option, this location would earn it. The service here is consistently awful…read more Every visit involves extremely long lines and painfully slow service. There appears to be little to no efficiency in how the store is run. Staffing always seems inadequate, and customers are left waiting far longer than reasonable just to complete basic transactions. Whether it's the pharmacy or the front registers, the process feels disorganized and unnecessarily slow. This location seriously needs better management of workflow and staffing because the current experience is frustrating for customers. Until major improvements are made, I would strongly recommend going to a different pharmacy if you have the option.

This is by far the best walgreens in any state I have been to. The pharmacy people are super nice…read moreand helpful which is a rarity at a walgreens. They have you in and out in no time. It's 24hrs which is great too. Always well stocked.

Stopped in here for a foot bath tub. Asked a couple of staff members who then helps looked and when…read morewe could find any they suggested ordering online or heading to their competitor CVS across the street. That sort of assistance is exactly what I consider above and beyond great! Very well done Walgreens

Went through the drive through to pick up a prescription for my daughter. The prescription was sent…read morein about 6 weeks ago and when I went to pick it up before, I was told it was too early. Now I came back and they said their system doesn't notify them when to fill prescriptions (ridiculous) and that they had waited so long that the prescription had expired so now they can't fill it. That aside, the "Lead Tech" was unbelievably rude, constantly cutting me off and talking over me. Even when I called him out for being extremely rude and unprofessional, he immediately interrupted me several more times. He also never gave me my credit card back so now I have to drive back to get it. This guy needs some day-1 customer service training and some training around manners.

prices are ok and sometimes more item selection than target. it used to be my favorite store and I…read moreused to go there everyday until they moved everything around to make it more confusing and cramped. my last biggest problem with it is NO GOOGLE PAY. I'm now forced to pull out my wallet and card or cash which adds way more steps and takes forever compared to already having my phone in my hand. every single other store has this feature

I went in there to buy a couple of things as usual. I asked a guy who works there on how to find…read morecertain stuff. He said " I don't speak English." in English. I guess he doesn't want to help. So I asked two other persons, and they don't seem to know. So I finally made trip to service desk and she knew. My expectation is very low as shown in my previous reviews but they seem to lower the standard even further. Kinda comical.

I did not receive my medication delivery. When I called to report the issue, the staff was very…read morerude and insisted the order had already been delivered and paid for in cash. This is not true -- no delivery person ever came to our address, and we did not make any cash payment. Instead of helping investigate the issue, I was accused of calling too late to report it, even though I called right after the holiday season due to pre-planned travel. We chose this pharmacy because GoodRx listed a better price than other pharmacies. However, after the prescription was sent, we were told by the pharmacy staff that they do not honor GoodRx pricing. This feels very misleading and deceptive. Overall, my experience with this Remedium Pharmacy was extremely poor. I will not use this pharmacy again and do not recommend it at all.

Nice staff. My dog needed a med filled (yes, human pharmacies can fill dog medications!) and the…read morepharmacy took the time to call ahead to see what flavor my pup would want so she would take the med. She's been in critical health and because she has an issue causing poor appetite and weight loss, this call was thoughtful. This small gesture made my day brighter. Helpful to know-It's a compounding pharmacy if you require this for a special medication. Side note-It was very clean inside and there is free parking out back in the plaza area or directly in front on the street.

Small location tucked away in westford but there selection was spot on for what I was looking for…read more Lots of patrons but the staff were pleasant and quick to help

This is your average CVS pharmacy. The store is clean, well lit, organized, and seemed adequately…read morestaffed.

Found a BUG in my pre-packaged fruit! So gross and I'm disgusted. The box says packaged in Maine…read morebut I bought it from the Lowell Hannaford

Beautiful grocery store very aesthetic to the eyes and great value and selection and great serviceread more

pharmacy employees are rude and disrespectful . they messed up and then tried to lecture me -…read moretaking my business elsewhere.

AVOID AT ALL COSTS!!!!!…read more I have needed to use this pharmacy for years due to location but I literally ALWAYS have a nasty experience getting my medicine. These people are extremely rude, hang up the phone on you mid call, and never fill prescriptions on time. PRESCRIPTIONS SHOULD BE AVAILABLE WHEN THEY ARE SUPPOSED TO, or, they need to redirect you to somewhere in stock! This CVS *never* does it right. I wish I could give zero stars. The people in the pharmacy are unprofessional, nasty, and have zero customer service skills (or basic politeness/human decency!!!)