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    Walgreens

    3.1 (15 reviews)
    Closed 8:00 am - 10:00 pm

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    Shelby Q.

    This was very clean. The associates very nice and polite. Didn't have a problem finding products they had a lot of good offers and stock very well.

    the order status of a prescription

    I have been on hold with Walgreens on Cedar Rd Chesapeake Virginia for 30 minutes! 1 person answered halfway through but just put me right back on hold. I have a job so I can't be on the phone for that long or any longer. Could you check to see if someone fell out in the pharmacy, I'm concerned. I put in a refill request through their app and when I went in to get an update the app had an error message saying they couldn't fill it unless I called them. But didn't get an email or a call telling me it couldn't be filled until I called. Well I called but no one has answered for over 30 minutes. My phones about to go dead just from being put on hold. This is a frequent issue myself and others that use this pharmacy. Whether it is waiting in the drive through line or waiting on hold on the phone, it is always an extraordinarily long amount of a wait time. Do they not have the appropriate amount of staff for the amount of individuals they serve?

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    1 month ago

    This place is the worst for pharmacy customer service. They are always slow. I never have seen people work so slow.

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    6 years ago

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    Walgreens

    Walgreens

    2.4(22 reviews)
    4.7 mi
    $$

    Just got my prescriptions from the drive thru and the woman working was so nice. I asked if they…read moresold Flonase in the drive thru and she said not normally, but they weren't that busy so she went out and grabbed me one. It was very sweet. I will say sometimes it takes quite a while to get your prescriptions, so be smart about what time you go. For instance, 5:00 is peak time and The line is always long. But if you go at 8:30, when I just went, it'll be very quick. Also, if you go to Walgreen a lot, it's definitely beneficial to be a reward member. You save a lot of money and you get discounts.

    This is a review for the pharmacy. We live super close so we've used this pharmacy on multiple…read moreoccasions. I've never had a good experience here but I haven't had a bad enough to leave a review until today. My husband had a prescription sent over from telehealth on Sunday. He called first thing this morning to ensure it was received. It was an antibiotic and steroid that needed to be started ASAP. He was advised that they received over 55 prescriptions so understandably they couldn't give him a time of when it would be completed. However, he called again around 1pm to check on it. He was advised it had been filled and was ready for pick up. They have a CB lunch break from 1:30-2pm so around 2:15pm I waited in the drive thru line for about 20min with 3 hungry kids to pick it up. When I arrived at the window I was advised it wasn't filled and to go wait in the parking lot or swing back around (even though no one was behind me) and wait another 15min while they fill it. I asked why we were told it was ready and I was met with a short tone simply saying "he wasn't" I was irritated and asked if it would really take 15min... the response was that I needed to move along and go wait somewhere else for 15min and no one told us it was ready. I took the kids home and then went back to get the prescription. I waited for a couple cars. One took 15min at the window (I did time it, so I'm assuming they refused to wait elsewhere) the other car was just 2 min. I was able to get the prescription on my second visit. Although I was able to get what I needed this time, the interaction was short and definitely did not leave me with a desire to return. We've found another pharmacy to try for our prescriptions going forward, I don't mind driving farther for better service.

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    Walgreens

    Walgreens

    1.9(30 reviews)
    3.6 mi
    $$

    If I could leave 0 stars, I absolutely would…read more Yesterday's pharmacy experience was so unbelievably bad that I'm still wondering when pharmacists started earning medical degrees without telling the rest of us. Apparently, the pharmacist on duty decided she knew what was "best" for me and took it upon herself to short my prescription instead of simply filling it correctly. Good to know my doctor's instructions are apparently just optional suggestions now. For context: people don't usually take medication because it's a fun hobby. Some of us actually depend on it to function and, you know, stay alive. So thank you for turning a routine prescription pickup into a stressful scavenger hunt where I had to go elsewhere just to get the medication prescribed to me in full. The professionalism and customer service were honestly shocking. Nothing says "we care" quite like acting dismissive toward someone whose health depends on their medication. At this point, I'd probably have an easier time shopping for a casket than refilling prescriptions here. Needless to say, you've lost a loyal customer. I sincerely hope the customer service improves before someone else has to go through the same experience. Have a wonderful rest of your day.

    I have gotten me and my kids medicine here for years & it's always been an issue if it's not my…read moreinhaler. I'm currently sitting in line @ 9:15, been sitting here since 8:55 for my pain medication they couldn't give me yesterday. They told me it was refilled at 11am and I went to pick it up at 4pm.. not even started... Which they also told me they open at 9am and to come back. They are completely out of the other medicine I need too. This not the first time I've dealt with that either. So if you pick this location as your pharmacy you will be F***** every chance given..

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    Walgreens - drugstores - Updated August 2026

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