Pharamacy does a great job, for being as busy as they are! Posted signs indicate that pharmacies are falling in line with the "remote" trend, many "standard" Rx will be filled and verified elsewhere, then sent here. Pharmacist could not find my vaccine appointment even though I had my confirmation number. She could not have been more apologetic, and I know that's a function of technology and not human error. Still, be EARLY for appointments, because they wil almost certainly be a line! And plan ahead to drop off Rx to pick up later. Be kind to staff, y'all! read more

If I could leave 0 stars, I absolutely would. Yesterday's pharmacy experience was so unbelievably bad that I'm still wondering when pharmacists started earning medical degrees without telling the rest of us. Apparently, the pharmacist on duty decided she knew what was "best" for me and took it upon herself to short my prescription instead of simply filling it correctly. Good to know my doctor's instructions are apparently just optional suggestions now. For context: people don't usually take medication because it's a fun hobby. Some of us actually depend on it to function and, you know, stay alive. So thank you for turning a routine prescription pickup into a stressful scavenger hunt where I had to go elsewhere just to get the medication prescribed to me in full. The professionalism and customer service were honestly shocking. Nothing says "we care" quite like acting dismissive toward someone whose health depends on their medication. At this point, I'd probably have an easier time shopping for a casket than refilling prescriptions here. Needless to say, you've lost a loyal customer. I sincerely hope the customer service improves before someone else has to go through the same experience. Have a wonderful rest of your day. read more

I have gotten me and my kids medicine here for years & it's always been an issue if it's not my inhaler. I'm currently sitting in line @ 9:15, been sitting here since 8:55 for my pain medication they couldn't give me yesterday. They told me it was refilled at 11am and I went to pick it up at 4pm.. not even started... Which they also told me they open at 9am and to come back. They are completely out of the other medicine I need too. This not the first time I've dealt with that either. So if you pick this location as your pharmacy you will be F***** every chance given.. read more

This pharmacy has been consistently understaffed or staffed for several years, with workers stuck in sleepy mode and suffering from burnout. They seem to be on top of getting their breaks on time though! You will frequently be met with long lines and wait times inside and in the drive-thru lane. Times often exceed 30 to 45 minutes. There have been times {recently] that after receiving a call or text that the prescription is ready, only to find out after a long wait in drive-thru that only part of it is ready. Let's just say this location sucks! It's faster to cancel the prescription, have your Dr. move it to another pharmacy down the street [any brand], and pick it up there. read more

Been on hold for 45 minutes and counting. Terrible. Picked up then put me back on hold without even saying anything. As I'm writing this they just hung up on me. read more

Walgreens - Phone call - Drugstores Near Me - Chesapeake, Virginia

This Walgreens location has consistently provided poor service in the pharmacy department. The drive thru lane moves extremely slow & is inefficient, when you're simply needing to pickup medication. read more

Constant prescription issues. Nothing is ever right. Long lines all the time and been on the phone for 25 minutes just to verify they are using the correct fax number to the Dr. All they do is answer the phone and hang back up keeping me on hold. I'm bring totally ignored... read more

This is a pretty decent pharmacy. The staff is always warm and friendly and operates in an efficient manner. I appreciate that the pharmacist is always willing to take time to answer my questions. Prescriptions are usually ready when they say they will be though the frequency of out of stock delays has increased significantly over the past couple years. I enjoy using their Android app or website to refill prescriptions or check my prescription history. I also appreciate contactless payments when picking up prescriptions inside the store, I just tap the terminal with my phone which activates Google Pay as well as my rewards card. It's so much more convenient than digging in my wallet for a credit card and my rewards card. When picking up at the drive-through window I just use their "Express Pay" which automatically activates payment from my stored credit card. This location is convenient for me as I pass by it every day on my way to and from my job. When I started using this Walgreen Pharmacy many years ago, the store and pharmacy were both open 24 hours. Several years ago they cut back the pharmacy hours by closing it at midnight while the store was still open 24 hours. Over the past few years they have steadily been reducing their hours of operation for both the store and pharmacy. Currently the store is open daily from 6am to midnight. Pharmacy hours are Monday through Friday from 9am to 9pm, Saturday from 9am to 6pm, Sunday from 10am to 6pm. The reduced hours have really had a negative impact on the convenience factor for me. I won't dwell on the rest of what the store offers because most everyone is familiar with modern pharmacy store chains. Suffice it to say they have the usual selection of health and beauty products plus household goods, children's toys. some small consumer electronics, basic office supplies, pet supplies, etc... They also have a selection of basic groceries items. There are no fresh meats or produce but plenty of frozen items, bread, milk, lots of candy and snacks as well as wine and beer. There is also a photo shop that shares the same schedule as the rest of the store. You can get prints, photo cards, or passport pictures. Walgreens offers a rewards card that gets you some money back, this can add up some savings if you regularly fill prescriptions here. There is also a weekly ad featuring promotional items and coupons. Parking is more than adequate in their large private lot, the lot is well maintained and always free of debris. The store is always clean and well-organized. Someone almost always greets me as soon as I walk through the front door. The friendly staff keeps me coming back. My original review was four stars but on this update I have reduced my score to three stars due to the reduced hours of operation and increased frequency of prescriptions being out of stock or otherwise delayed. read more

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Pharmacy is a total mess, everyone is taking breaks or on their phones!, head pharmacist sitting out front by the sliding door smoking and on his phone while a line forms inside being told all their prescriptions are not filled yet. What a shit show. read more

Has to be the worst pharmacy & pharmacist in all of Walgreens drive thru took 40 minutes & 4 of us gave up and left I will be changing pharmacies read more

Unreasonable prices double for the same products.Pharmacy very slow .OTC products ridiculously priced

Waited over an hour for a scheduled flu shot and ended up just leaving. Go to Rite Aid. Any Rite Aid. They were way more efficient and attentive. This Walgreens was not worth the frustrating one hour wait. read more

I always get great service at this store. In particular the pharmacy staff has always taken care of me very professionally. I really appreciate all their efforts. Thank you so much! read more

Ok they are one of the most busy pharmacy's around so I take that into account I'm prepared to wait yall be expecting every one to cater to you deal with is people are short handed and working as hard as they can They did upset me the other day but I'm charging it to the game they forgot my prescription but every time I show up they runnin around making it happen they doing just fine read more

Nice, clean. Employees were very welcoming and helpful. Typical Walgreens. Nothing over the top great, but not dirty or disorganized. Would have no problem going back. read more

This Walgreens on 1316 Battlefield Ave. is absolutely disgusting!! Inside the store looks like shit!! The floors are nasty and how management could let that be is beyond me! Outside of the store is equally disturbing trash all over the parking lot it has not been policed in what looks like in months!! read more

Walgreens - Parking lot with trash everywhere - Drugstores Near Me - Chesapeake, Virginia

This place is ghetto. Just ghetto. Computer systems not working most of the time and the pharmacy is never on duty at 9 am as outlined in the hours on line. read more

Definitely not impressed. Waited in line forever for a scheduled flu shot only to be told they don't contract with my insurance. Drive down the street to Rite Aid. In and out in 5 minutes.....with my flu shot! read more

The worst and slowest pharmacy I've ever encountered in my life. I've been sitting in the pharmacy line for covid testing (with appointment, needed for travel) for 40 minutes and counting. We haven't even made it to the window yet and we're already coming up on an hour. And can't go in for faster service due to covid testing store policy. Ridiculous. read more

First, I never complain about customer experiences, but this is absolutely the worst Walgreens I've dealt with in my life. I've been a customer for 20 years and this became my local Walgreens last year. Pure incompetence every time I have to visit. Prescriptions are never ready, are wrong, are incomplete, etc EVERY time. Not sure who manages this location, but I've never had a worse customer service experience in my life. read more

This pharmacy department is bad. You wait for a half hour on the phone to talk to somebody and then they hang up on you. Happened twice in the past and three times today. When you do get someone to talk to, they have no idea what they are doing or just don't care. I had two prescriptions to be filled, an inhaler and a heart drug. I asked them to cancel the inhaler because my doctor sent in a replacement prescription that would cost me less with my insurance. They didn't cancel it, they cancelled the heart medicine instead. They also can't find the replacement prescription that the doctor sent. They told me I had a $2000 deductible when it is only $150. I reported them to Optima Insurance, since they are a preferred provider for Optima. Optima needs to drop Walgreens like a hot potato! If I could give them zero stars, I would. VERY POOR PERFORMANCE. Tried to speak to the store manager. Not available. read more

The staff was very friendly and helpful when I brought in my prescription to be filled. They told me I would be contacted when it was ready. I've been sitting in my hotel room waiting for well over an hour and was trying to make plans with a friend, so I called. The auto voice told me that I was recently called (which was false) and that it was ready for pickup. If I wasn't so impatient, I could have been here for hours waiting!! Just frustrating. read more

I actually hate the Battlefield/Volvo location! The people are good but they are the slowest pharmacy on Earth!!! No matter the time of day there are lines inside and PARKED in the drive thru! The worst!!!!! read more

The pharmacy is absolutely horrid. They don't know what their doing when it comes to filling prescriptions from Tricare insurance/customers. Go elsewhere if at all possible read more

The service at this Walgreens is horrendous. The pharmacy is understaffed, slow, and takes way way way too much time to serve the customer.

Avoid at all cost if you need pharmacy! My husband dropped off his meds at 5:45 and was told that it'll be ready in 20 mins. We came back and was told it wasn't ready and sat for 40 mins and waited to be called . We never got called so I went up to check and they had it sitting there . What a waste of time ! Slowest pharmacy ever! read more

I've never received as much awesome customer service and interaction from a pharmacy/convenience store as I have here. I was greeted as usual on Friday , January 9. I was there to pick up some laundry detergent and ended up getting sucked into the Walgreens trap as usual... I walked out with a lot more. During my time browsing, I was checked on twice by Samantha to see if I was doing alright. I have never been checked on or interacted with while shopping at any other Walgreens, Rite aid, CVS, etc., other than at check out or at the pharmacy. As I said before I walked out with a lot more than expected. Samantha even brought me a basket and checked in the back to see if they had something I asked for. I was so pleased with my experience that I asked to talk to the manager to give Samantha a compliment. Curtis, the manager, came out and was so nice and appreciative. At check out, the guy at the register (forgot to get his name) was very nice as well, we chatted a bit and I was on my way a very pleased customer. I recommend this Walgreens to anyone. read more

Walgreens - Just getting some quick supplies ! - Drugstores Near Me - Chesapeake, Virginia

Friendly staff in the pharmacy. The waits can be a bit long during the busy hours of 4-6. Still the efficiency of the store makes up for it.

Pharmacy staff is VERY friendly and helpful. Rest of the store is typical Walmart markups.

Every single time I pull up to this Walgreens the manager and associates are outside directly in front of the sliding glass door smoking cigarettes and it's a wellness store. I have a video of me asking the manager why she would leave the store unattended to be smoking a cigarette by the front door where the smoke trails in and then she threatened to call the cops on me. I'm allergic to cigarettes and have asthma but nothing seems to change even when I make a remark to them every single time I have to walk through their smoke read more