Worst pharmacy EVER! I got yelled at by some type of pharmacy manager because I said they ordered…read morethe wrong item for my prescription. I told her that is not what my doctor sent in. She yelled again that it was and that now they were stuck with it because I was not going to buy it. After many phone calls between my doctor and Walgreens, I found out that Walgreens no longer would order my prescription in the form I needed. Walgreens changed the prescription my doctor ordered into a form that they WOULD order! My prescription was for medication in a vial that I could draw my own injection from. Instead, they changed it to an an auto-inject pen. The quantity was the same, but the auto-inject pens cost $400 more per month than if I draw up my own shot. I never knew they could make a change like that. Plus, the lady yelling at me was totally unacceptable. I quit getting my prescriptions there and am saving money using Amazon Pharmacy now! Good bye Walgreens!

Lashonda, who claims to be the pharmacy manager, is very difficult to work with. She's accused me…read moreof not being timely about picking up prescriptions. But then when I asked her which medication I hadn't picked up, she named one that they didn't have for me because insurance hadn't approved it. Then she said I needed to communicate better, and I asked what else I should do, given that I had already gone to three doctor's appointments about that issue, spent over 6 hours on the phone with insurance, and I'd responded to Walgreens' tests and had tried to update prescription requests on their website. Then she told me I needed to call the pharmacy 30 minutes in advance of picking up each prescription. Then she went back to saying I hadn't been picking up prescriptions on time, and I reiterated that I had. Then she said I wouldn't have to complain about how long it took to fill prescriptions when I had never complained about that. When I corrected those false statements, she accused me of interrupting and of arguing with her. Today, I got a "courtesy call" from her -- which was anything but. She said I hadn't picked up my prescriptions in 10 days, and I said that yes, I'd been out of town for 10 days. She said they couldn't hold them longer than that and I'd have to start all over with doctor's orders if I didn't pick them up today -- which isn't possible given that I'm 1000 miles away. I said that people have lives and that sometimes people go out of town. She said I'd had 10 days. I said that sometimes people go out of town for more than 10 days. Then she argued with me about how she had gone out of town plenty of times and had never had a problem with picking up prescriptions. Then she accused me of arguing with her! Then she said I was a problem customer and that maybe their pharmacy wasn't the best choice for me if I was going to constantly argue and be disrespectful. I asked if she was really turning away customers for no clear reason and asked how Walgreens would view that. I asked to speak to a manager and she said she was the manager. I asked to speak to a different manager and she said there was no one else I could talk to and that they didn't need to have anyone talk to me if I was going to constantly be argumentative and disrespectful. I was left feeling baffled. The icing on the cake was that I'd had to leave town for a memorial service and then do some family business and had gotten a migraine in the process of doing all of that. (It would have helped if I could have gotten the migraine meds before I'd left but Walgreens had said it was too soon to fill them.) Even when I told Lashonda I had a bad migraine, she didn't really let up. I never had these problems with the pharmacy at City Market, even after going there for 15 years. I'd only switched to Walgreens because they're the only place in town with a Drive Thru. I'd thought maybe it was just me, but so far two other people have shared similar experiences with Lashonda.

I can always find what I need here but when I was a kid, I got racially profiled at this store. I…read moregave the self checkout clerk a bag of chips back because I couldn't afford it. I paid for the stuff I was able to afford and went to go find my friends and they called security on me and followed me around the store. I go to Walmart now.

I don't know why this place gets such a bad rap. It's clean, organized, offers a good selection,…read moreand good deals can be found. The checkout guy was very friendly.

Great little organic grocery store. We were greeted upon entering and found the store to be well…read morestocked with lots of quality items including prepared sandwiches in the deli area that were delicious during our road trip. (We did find a few of the people working a bit rude (the young woman working at the deli counter seemed to not want to be bothered to help anyone and then tried to overcharge us, the other was the woman stocking shelves who seemed very perturbed when asked a question about where an item was located. Not a good look, ladies!...but I find that behavior is more the norm and to be expected in Colorado small towns where everybody thinks they are healthier and better looking than everyone else! lol) If you're looking for quality products, and don't care about a little bit of attitude, this is your spot!

Sale items.. Why does NG have a sale for 3 weeks but only…read moreorders 10 bottles or so of Pineapple Juice, sells out in a day and then the shelf is empty but magically reappears after the sale is over?

While driving up to Durango around 6:00 PM the night before some medical appointments, we noticed a…read moretire was loosing air - we learned that the Walmart Auto Care Center was open until 7:00. I went in an talked to the gentleman at the front desk, and he started the process- Kai and his co-worker ultimately took the lead on the situation, determined what needed to be done, offered options, and got us confidently back on the road - a bit past 7:00. Everyone was professional and friendly, and there appeared to be a true team atmosphere in the shop. Kai was exceptional tho- going beyond what we expected - a great experience at a stressful time. Thank you!

Some good, some bad. I'm not sure if it's just par for the course for Walmarts in southern…read moreColorado, or in smaller towns, or what, but they really do a terrible job of keeping things in stock. It seems like they are almost always out of certain items. Many of these are the kind of things that are popular enough that an astute manager would make more of an effort to keep adequate stock on hand. Some things are constantly and repeatedly out, as though the pandemic was still at its peak. I know that many of us became pretty understanding when COVID was raging, but I'm pretty sure that our being tolerant of it back then didn't mean that we would be okay with it forever. They really do need to step up their game.

Lorie and staff are so helpful and always ready to answer any questions I have. The new delivery…read moreservice is excellent and always prompt. Thank you for all of your hard work in keeping Rivergate Pharmacy clean and healthy during this time!

From the owner: Rivergate Pharmacy and Compounding Center is a locally owned and operated home medical supply and…read morecompounding business in Durango, CO. We know that it is a privilege to earn and retain your patronage, so we will always strive to provide you with the best pharmaceutical care possible. In addition to offering traditional and compounding prescription services, we also carry a variety of medical equipment and supplies, nutritional supplements and products, custom-fitted post-surgical garments, breast pumps and more. Our professional staff is ready to provide you and your family with the personalized attention that you deserve. We look forward to serving you!